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WARRANTY SERVICE
Owner's Satisfaction
Your satisfaction and goodwill are important to your dealer and to us. The details of all
Honda warranties are explained in the Distributor's Limited Warranty. Normally, any
problems with the product will be handled by your dealers service department.
Sometimes, however, in spite of the best intentions of all concerned, misunderstandings
can occur. If your problem has not been handled to your satisfaction, we suggest you
take the following action:
Discuss your problem with a member of dealership management. Often complaints can
be quickly resolved at that level. If the problem has already been reviewed with the
Service Manager, contact the owner of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact the Motorcycle
Customer Service Department of American Honda Motor Co.,Inc. The address is P.O.
Box 420, Gardena, CA90247-0805. Telephone: (213) 532-9811. We will need the
following information in order to assist you:
Your name, address and telephone number
Product model and serial number
Date of purchase
Dealer name and address
Nature of the problem
After reviewing all the facts involved, you will be advised of what action can be taken.
Please bear in mind that your problem will likely be resolved at the dealership, using the
dealer's facilities, equipment, and personnel, so it is very important that your initial
contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both the dealer and American
Honda Motor Co., Inc. We want to assist you in every way possible to assure your
complete satisfaction with your purchase.
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