Troubleshooting - Behmor GRT20C01CMC User Manual

Frequently Asked Questions
How do I connect my Behmor app to my Behmor appliance?
1. Connect to your appliance
2. Go to: Settings -> Wi-Fi ->choose "DADO"
3. Connect to DADO
4.
NOTE: Your initial Wi-Fi selection needs to be DADO
5. Tap NEXT
6. Please notice – when you return to app, you're now back at regular home network's
SSID
7. Default security is Auto
8. Next – "scanning for product" message
9. Appliance should show up on add screen
How do I update my brewer's firmware?
1. A red banner (called "toast") will drop down in the app when a firmware update is
available
2. Tap on red banner ("toast") or go into settings – instructions in app
3.
You should always update firmware
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(continued)
General
Problem Possible Cause
Flashing RED light ring Reservoir is empty (no water)
Or
Water in reservoir is too hot
Coffee basket over flowed The carafe was not in place under
the filter basket properly
Coffee was ground too fine and
water flow impeded
A permanent filter and paper
filter were used together
Reservoir filter clogged
During a brew cycle the lid The brewer needs to be
bounces around calibrated for your location
During calibration the lid The lid should not be on during
bounces around calibration
At the end of brewing cycle You may be experiencing a
there is over 2 oz of water reduction of flow out of the
left in the reservoir reservoir
My coffee is sour This is a journey – you have to
experiment
My coffee is bitter This is a journey – you have to
experiment

Troubleshooting

Solution
Press Start/Stop button on
appliance to reset error. Once
light is green it's ready
If empty add cold water
If water is too hot "purge" water
(holding down Start/Stop for 5
seconds) then replace with cold
water
The carafe must be directly
underneath the filter basket and
the release valve lifted slightly by
the top of the carafe.
Use a courser ground coffee.
Use only a permanent filter or
paper filter; not both at once.
Check and clean the filter at the
bottom of the water reservoir.
See Setting up your brewer
(pages 8-9)
See Initial Set up and Cleaning
(pages 8-9)
Brewer has mineral build up.
Need to run a clean cycle (from
app).
Try grinding finer and/or brewing
at a higher temperature
Try grinding coarser and/or
brewing at a lower temperature
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