Mercedes-Benz C-Class Operator's Manual page 301

The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers :.
Remove the towing eye from the vehicle
X
tool kit in the stowage tray (
Press the mark on cover : inwards and
X
remove.
Screw in the towing eye clockwise as far as
X
it will go and tighten it.
Removing the towing eye
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press
X
until it engages.
Place the towing eye in the vehicle tool kit
X
in the stowage tray.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
PLUG-IN HYBRID vehicles: towing the vehi-
cle away with the rear axle raised should only
be carried out by professional recovery com-
panies.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! Vehicles with automatic transmission
must not be towed with the rear axle raised.
The vehicle/trailer combination may oth-
erwise swerve or even roll over.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically
shifts to position P when you open the driver's
page 285).
Y
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
Make sure that the vehicle is stationary.
X
Turn the SmartKey to position 2 in the igni-
X
tion lock.
Depress and hold the brake pedal.
X
Shift the automatic transmission to posi-
X
tion N.
Leave the SmartKey in position 2 in the
X
ignition lock.
Release the brake pedal.
X
Release the electric parking brake.
X
Switch on the hazard warning lamps
X
( page 116).
Y
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indica-
tor lamps for the direction of travel flash.
After resetting the combination switch, the
hazard warning lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles: transportation
of the vehicle should only be carried out by
professional recovery companies.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
Towing and tow-starting
299
Z