Troubleshooting; Video And Audio; Remote Control; General - Insignia NS-L19X-10A User Manual

Troubleshooting

Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.

Video and audio

Problem Solution
No picture or sound (the • Make sure that the power cord is plugged into a
screen is not lit)
• Press
• Try another channel. The problem could be with
Dark, poor, or no picture • Select the correct picture mode. For more
(the screen is lit), but sound
is good
• Adjust the brightness. For more information, see
• Make sure that the antenna or cable TV is
No color, picture is dark, or • Adjust the color saturation. For more information,
color is not correct
Only noise (snow) appears • Make sure that the antenna or cable TV is
on the screen
• Try another channel. The problem could be with
Picture has dotted lines or • Adjust the antenna.
stripes • Move your TV away from noise sources, such as
Picture has double images • Use a highly directional outdoor antenna or
Picture has a few bright or • A few bright or dark dots on an LCD screen is
dark dots
Good picture, no sound • Increase the volume.
• Press MUTE to make sure that the sound is not
• Make sure that the audio mode is set to STEREO or
Audio noise or static • Move radio frequency communication equipment,

Remote control

Problem Solution
Remote control does not • Replace the battery. For more information, see
work
• Make sure that the battery are inserted correctly.
• Make sure that the power cord is plugged into an
power outlet.
(power) on your TV or the remote
control.
the TV station.
information, see "Adjusting the picture" on
page 16.
"Adjusting the picture" on page 16.
connected correctly. For more information, see
"Connecting an antenna, cable TV, or satellite TV
box" on page 9.
see "Adjusting the picture" on page 16.
connected correctly. For more information, see
"Connecting an antenna, cable TV, or satellite TV
box" on page 9.
the TV station.
cars, neon signs, or hair dryers.
change to cable or satellite TV.
normal. It does not affect the operation of this TV.
muted.
MONO. For more information, see "Selecting the
audio mode" on page 18.
such as a cordless phone, away from your TV.
"Installing the remote control battery" on
page 7.
For more information, see "Installing the remote
control battery" on page 7.
AC power outlet.
www.insigniaproducts.com

General

Problem Solution
Cannot tune to one or • The program you want to watch may be blocked
more channels through the parental controls. For more
information, see "Setting parental control levels" on
page 23 or "Turning the button lock on or off" on
page 22.
• The channel may have been deleted from the
channel list. You can tune to the channel by pressing
the number buttons or you can add the channel
back to the channel list. For more information, see
"Changing channel settings" on page 19.
• On the Parental Controls menu, enter 9999 for the
Password is lost
password, then set a new password. For more
information, see "Setting or changing the
password" on page 22.
Cannot access some • If a setting or option is grayed out, it is not available
items in the current input mode.
TV cabinet creaks • When you are using your TV, the temperature inside
the cabinet increases. This causes the cabinet to
expand or contract, which produces the creaking
noise. This is not a malfunction.
Buttons do not work • Unplug the power cord for a few seconds, then plug
it back in and turn on your TV.

FM radio

Problem Solution
Cannot hear the FM • The receiving frequency is not tuned in fully. Adjust
station well the frequency manually to improve reception.
• Fully extend the FM antenna.
• Keep the FM antenna as horizontal as possible.
Reception is weak and • The radio signal may be weak. Try moving your TV to
sound quality is poor another location (such as near a window) to
improve reception.
The FM broadcast is • A device emitting radio signals, such as a mobile
affected by interference phone, is being used near your TV. Keep such
devices away from your TV.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your TV, then
turn it on again.

Maintaining

• To clean your TV, wipe with it a soft, dry cloth. If
the surfaces are extremely dirty, use a soft cloth
dipped in a soap and water solution or a weak
detergent solution.
• Use eyeglass cleaner to remove stubborn dirt
from the screen.
• Never use alcohol, paint thinner or benzine to
clean your TV.
• Before using a chemically treated cloth, read the
instructions that came with the cloth carefully.
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