Troubleshooting Guide - Panasonic SC-HT730 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart
do not solve the problem, refer to the "Customer Services Directory" on page 35 if you reside in the U.S.A., or refer to the "Product information" on
page 34 if you reside in Canada.
In other areas, consult your dealer.
Power
No power.
The unit is automatically
switched to the standby mode.
Unresponsive or inoperable function
No response when any buttons
are pressed.
No response when remote
control buttons are pressed.
Cannot play DVD's.
No picture or sound.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
Specific operation undesirable or unexpected
It takes time before play starts.
[MP3]
Folders deeper than the eighth
layer on a data CD are not
displayed correctly.
[WMA] [MP3] [JPEG]
A menu screen appears during
skip or search. [VCD]
Playback control menu doesn't
appear. [VCD] with playback control
The program and random play
functions do not work. [DVD-V]
Programmed items are not
played. [DVD-V]
The on-screen menu shows "2"
as a soundtrack option when
[AUDIO] is pressed, but the
audio does not change. [DVD-A]
Play restarts from the beginning
of the track when soundtrack is
changed. [DVD-A]
Subtitle
Subtitle position is wrong.
No subtitles.
The subtitles overlap closed
captions recorded on discs.
Marker
Cannot add markers.
A-B repeat
Point B is automatically set.
A-B repeat is automatically
canceled.
Sound abnormal or improper
Sound distorted.
Effects do not work.
Humming is heard during play.
No sound
Menus
RQT7972
The Setup menu cannot be
32
accessed.
≥Insert the AC power supply cord and system cable securely.
≥The Sleep timer was working and had reached the set time limit.
≥This unit cannot play discs other than the ones listed in these operating instructions.
≥The unit may not be operating properly due to lightning, static electricity or some other external
factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC
power supply cord, and then reconnect it.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly.
≥The batteries are depleted. Replace them with new ones.
≥Aim the remote control at the remote control signal sensor and operate.
≥CD Mode is on. Press [SHIFT]i[CD MODE] to turn CD Mode off.
≥Check the video or audio connection.
≥Check the power or input setting of the connected equipment.
≥Check that the DVD-RAM has something recorded on it.
≥While stopped and "DVD/CD" is the source, press and hold [∫] on the main unit and [S10] on
the remote control until "Initialized" disappears from the television. Turn the unit off and on again.
All settings will return to the default values.
≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts,
the correct play time will not be displayed. This is normal.
≥Folders deeper than the eighth layer are displayed as the eighth layer.
≥This is normal for Video CDs.
≥Press [∫] twice and then press [1] (play).
≥These functions do not work with some DVD-Videos.
≥Some items cannot be played even if you have programmed them.
≥Even if a second soundtrack isn't recorded, two numbers will normally be shown.
≥This is normal on DVD-Audio.
≥Adjust the position. ("Subtitle Position" in Display Menu)
≥Display the subtitles.
≥Clear the subtitles.
≥You cannot add markers with DVD-RAM.
≥If the disc's elapsed play time doesn't appear on the unit's display, you cannot add markers.
≥The end of an item becomes point B when it is reached.
≥A-B repeat is canceled when you press [QUICK REPLAY].
≥Noise may occur when playing WMA.
≥Some audio effects do not work or have less effect with some discs.
≥Multi Re-master ([HT930] only) and Dolby Pro Logic II do not work if you have changed the play speed.
≥An AC power supply cord or fluorescent light is near the subwoofer. Keep other appliances and
cables away from the subwoofer.
≥There may be a pause in sound when you change the play speed.
≥Select "DVD/CD" as the source.
≥Cancel program and random play.
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