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Panasonic KX-FPG391C Operating Instructions Manual

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Cordless Phone System with FAX and Copier

Operating Instructions

Model No.
5.8 GHz Expandable
KX-FPG391C
Please read these Operating
Instructions before using the unit
and save for future reference.
This unit is compatible with
Call Display. To use this
feature, you must subscribe
to the appropriate service of
your service provider.
This model is designed to be
used only in Canada.

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Summary of Contents for Panasonic KX-FPG391C

  • Page 1: Operating Instructions

    5.8 GHz Expandable Cordless Phone System with FAX and Copier Operating Instructions KX-FPG391C Model No. Please read these Operating Instructions before using the unit and save for future reference. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service of your service provider.
  • Page 2 Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...

  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 10. M N OP Q R S Buttons (Listed in alphabetical order) AUTO ANSWER H HELP M REDIAL/PAUSE V CALL DISPLAY C HOLD F SET K CONF E...
  • Page 4 L Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 5: Important Safety Instructions

    Important Information B. If liquid has been spilled into the unit. Important Information Safety Instructions C. If the unit has been exposed to rain or Important safety water. D. If the unit does not work normally by instructions following the operating instructions. When using this unit, basic safety precautions Adjust only controls covered by the should always be followed to reduce the risk of...
  • Page 6 Important Information L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

  • Page 7: For Best Performance

    Important Information 3 Raising the antennas vertically. For Best Performance For best performance Note: L If you use the handset near a microwave Battery charge oven which is being used, noise may be L Place the handset on the charger for about 6 heard from the receiver or the speaker.

  • Page 8: Expanding Your Phone

    Expanding Your Phone Expanding Your Phone Expanding your phone Expanding your phone This unit includes 1 handset and 1 base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit.

  • Page 9: Table Of Contents

    Table of Contents 1. Introduction and 1. Table of Contents Call Display Call Display service ......43 Installation Viewing and calling back using caller Accessories information........44 Included accessories......9 3.10 Erasing caller information ....46 Accessory information ......10 3.11 Storing caller information into the Finding the Controls phone book........47 Description of base unit buttons ..
  • Page 10 Table of Contents the base unit........67 12.Index Listening to recorded messages using 12.1 Index..........114 the handset (Remote operation)..69 Memo Message Leaving a message for others or yourself ..........70 Remote Operation Operating from a remote location..71 8. Programmable Features Features (Base Unit) Base unit programming ....74 Basic features........75...

  • Page 11: Introduction And Installation

    1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Part number Quantity Notes Power cord PFJA1030Z ---------- Telephone line cord PQJA10075Z ---------- Cordless handset ---------- ---------- Battery cover PQKK10142Z1 ---------- Battery HHR-P104 ---------- Belt clip PQKE10377Z1 ---------- Charger unit Charger:PQLV30024YM ----------...

  • Page 12: Accessory Information

    KX-TGA523C has a (page 66). charger with a clock radio. {CONF} L Please contact your local Panasonic dealer L To make a conference call (page 50). for purchase. {HOLD} L To put a call on hold (page 36).

  • Page 13: Description Of Handset Buttons

    1. Introduction and Installation L To select features or feature settings during programming (page 74). 1.4 Description of handset L To navigate to the next operation. buttons {GREETING/CHECK} L To check a greeting message (page 66). L Keep the front cover page open for button {SP-PHONE} locations.
  • Page 14 1. Introduction and Installation L To stop an operation or programming. 7 Extension icon and number L This will be displayed during an intercom {MENU} (page 48), a conference call (page 50), or L To initiate programming (page 82). while room monitoring (page 51). {FLASH/CALL WAIT} 8 Soft key icons L To access special telephone services...

  • Page 15: Overview

    1. Introduction and Installation 1.5.2 Handset 1.5 Overview 1.5.1 Base unit 1 Ringer/Message alert indicator 2 Antenna 3 Receiver 4 Headset jack 5 Microphone 6 Speaker 1 Antennas 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Front cover...

  • Page 16: Ink Film

    1. Introduction and Installation Open the back cover. Installation (Base Unit) 1.6 Ink film The included film roll is a starter ink film. 1.6.1 Installing the ink film Important: L Remove all the blue shipping tape from the unit before installation. Open the front cover by pulling up the centre part.
  • Page 17 1. Introduction and Installation Turn the gear of the blue core (1) in the Incorrect direction of the arrow until the ink film is tight (2). The ink film is not wrapped around the blue core. Slack/Crease Reverse Close the back cover securely by pushing down on the notched area at both ends (1).

  • Page 18: Paper Tray

    (2). L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. Open the covers (see steps 1 to 3 on page 14).

  • Page 19: Recording Paper

    1. Introduction and Installation Insert the paper, print-side down (1). 1.8 Recording paper The unit can hold: – Up to 30 sheets of 60 g/m to 80 g/m (16 lb. to 21 lb.) paper. – Up to 20 sheets of 90 g/m (24 lb.) paper.

  • Page 20: Battery Installation

    0688754 continues to flash, or “Charge for 6 HRS” and 68885 are displayed, the battery needs to be replaced. Please use only Panasonic batteries. See page 10 for accessory information. L Only use rechargeable batteries. If you install non-rechargeable batteries and start charging them, the batteries may leak electrolyte.

  • Page 21: Belt Clip

    Connecting an optional headset to the handset using the included belt clip. allows hands-free phone conversations. Please use only a Panasonic headset. See page 10 To attach the belt clip for accessory information. To connect an optional headset to the...

  • Page 22: Preparation

    L Connect to the power outlet (120 V, 60 Hz). (120 V, 60 Hz). Note: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 23: Wall Mounting The Charger

    2. Preparation 2.2 Wall mounting the charger The charger can be wall mounted. Install screws (1) using the wall template below. Mount the charger (2), slide it down (3), then slide down to the right (4) until it is secured. 2.45 cm ") Wall Template...

  • Page 24: Battery Charge

    You can confirm the battery strength on the handset display. Battery icons Battery strength Fully charged 67775 Medium 68775 68875 Needs to be recharged. 0688754 (flashing) Discharged 68885 Battery life L After your Panasonic battery is fully charged, you can expect the following performance:...

  • Page 25: Selecting The Way To Use Your Fax Machine

    2. Preparation 2.4 Selecting the way to use your fax machine Depending on your situation, you can select the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference.

  • Page 26: Case 1: Tam/Fax

    2. Preparation L Do not connect an answering machine to the same telephone line. If one is connected, set 2.5 Case 1: TAM/FAX the automatic answer feature on this unit to OFF. (Telephone Answering 2.5.3 How phone calls and faxes Machine/Fax) are received 2.5.1 Your situation...

  • Page 27: Case 2: Distinctive Ring (1 Phone Line 4.8 With 2 Or More Phone Numbers)

    2. Preparation L The {AUTO ANSWER} indicator turns 2.6 Case 2: Distinctive Press {MENU}. Ring (1 phone line with 2 Note: or more phone numbers) L You can change the ring setting in TAM/FAX mode (feature #06 on page 75, or page 84). 2.6.1 Your situation 2.6.3 How phone calls and faxes You wish to use this unit to receive faxes using...

  • Page 28: Case 3: Tel Only

    2. Preparation Press {SET}. L The {AUTO ANSWER} indicator turns 2.7 Case 3: TEL ONLY OFF. Press {MENU}. 2.7.1 Your situation 2.7.3 How to receive phone calls You wish to use the fax machine and an extension telephone in a different room. Most and faxes incoming calls are phone calls and the fax You have to answer all calls manually.
  • Page 29 2. Preparation Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 77) beforehand. The default setting is OFF.

  • Page 30: Case 4: Fax Only

    2. Preparation 2.8 Case 4: FAX ONLY 2.8.1 Your situation You wish to use the fax machine only for fax reception/transmission. 2.8.2 How to setup AUTO ANSWER {STOP} {A}{B} {SET} {MENU} Press {MENU}. Press {#} then {0}{0}. QUICK SETUP PRESS SET Press {SET}.

  • Page 31: Base Unit Help Function

    2. Preparation Help Button Volume 2.9 Base unit help function 2.10 Adjusting handset volume The unit contains helpful information which can be printed for quick reference. Basic settings: How to set the date, time, your logo and fax number. Feature list: How to program the features.

  • Page 32: Adjusting Base Unit Volume

    2. Preparation While using {TALK} or {HOLD/INTERCOM}, press {v} or {e}. 2.11 Adjusting base unit Speaker volume volume 6 levels (high to low) are available. While using {SP-PHONE}, press {v} or {e}. {SET} {A}{B} Ringer volume 4 levels (high/medium/low/off) are available. While the unit is idle, press {A} or {B}.

  • Page 33: Date And Time

    2. Preparation Example: 10:15 PM (12 hour clock entry) Initial Programming 1. Press {1}{0}{1}{5}. 2.12 Date and time 2. Press {*} repeatedly to display “PM”. The date and time can be set using either the Date:08.01.2004 handset or the base unit. Time:10:15 PM 2.12.1 With the handset 0-9=Date&Time...

  • Page 34: Your Logo

    2. Preparation L The cursor (|) will appear on the display. 0 1/D:01/Y:04 2.13 Your logo TIME: 12:00AM The logo can be your name or the name of your Enter the current month/date/year by company. selecting 2 digits for each. Example: August 10, 2004 Press {0}{8} {1}{0} {0}{4}.
  • Page 35 2. Preparation L If you press {A}, the order will be Keypad Characters reversed. M N O 6 2. Press {>} to insert the character. 3. Return to step 1 to enter the next character. Q R S (Space) To delete a digit {STOP} Note: L To enter another character that is located on...

  • Page 36: Your Fax Number

    2. Preparation L To erase all of the numbers, press and hold {STOP}. 2.14 Your fax number {STOP} {<}{>} {MENU} {FLASH/CALL WAIT} {SET} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {<} or {>} repeatedly to display the following. YOUR FAX NO. PRESS SET Press {SET}.

  • Page 37: Telephone

    3. Telephone 2. Scroll to “Voice enhancer” by pressing 3 Telephone Making and Answering Calls {v} or {e}, then press the soft key 3.1 Making phone calls ({SELECT}). 3. Press {v} or {e} to select “On”. 3.1.1 With the handset 4.

  • Page 38: With The Base Unit

    3. Telephone Dial the telephone number. To put a call on hold L When the other party answers, talk into Press {HOLD/INTERCOM} 2 times. {MIC}. L “Hold” will be displayed. When finished talking, press {SP-PHONE}. L To release the hold, press {TALK} or {SP- PHONE} on the handset or {SP-PHONE} on Speakerphone operation the base unit.

  • Page 39: Answering Phone Calls

    3. Telephone 3.2.2 With the base unit 3.2 Answering phone calls 3.2.1 With the handset {TALK} {OFF} {SP-PHONE} {e}{v} {MIC} Lift the handset and press {TALK}. L You can also answer a call by pressing {SP-PHONE} any button except {v}, {e} or {OFF} (Any key talk feature).

  • Page 40: Storing Names And Telephone Numbers Into The Phone Book

    3. Telephone To select characters with the dial keypad 3.3 Storing names and Keypad Characters telephone numbers into & ’ – the phone book For rapid access to frequently dialed numbers, A B C 2 the base unit and handset provide the phone book (50 items each).

  • Page 41: Making A Phone Call Using The Phone Book

    3. Telephone 3.3.2 With the base unit 3.4 Making a phone call L You can also send faxes using the phone book (page 55). using the phone book Before using this feature, store the desired names and telephone numbers in the phone book (page 38, 39).

  • Page 42: Editing A Stored Item

    3. Telephone Note: L If you have rotary or pulse service, you need 3.5 Editing a stored item to press {*} before pressing {MENU} in step 1 to change the dialing mode L Keep the front cover page open for button temporarily to tone.

  • Page 43: Erasing A Stored Item

    3. Telephone 3.6 Erasing a stored item 3.7 Copying phone book items L Keep the front cover page open for button locations. You can copy one or all of the phone book items 3.6.1 With the handset between a handset and the base unit or between two handsets.
  • Page 44 3. Telephone L The destination unit display will show L When the item has been copied, “PHONE BOOK RECEIVING”, then “COMPLETE” will be displayed and a “PHONE BOOK RECEIVED”. beep will sound. L To copy another item, repeat steps 6 and L The destination handset display will show “Phone book Receiving”, then “Phone book Received”.

  • Page 45: Call Display Service

    3. Telephone Call Display To confirm caller information using the 3.8 Call Display service callers list (Base unit only) – To print manually, see page 109. This unit is compatible with the Call Display – To print automatically after every 30 new service offered by your local telephone calls, activate feature #26 (page 77).

  • Page 46: Viewing And Calling Back Using Caller Information

    3. Telephone L If an outside call is received during on an intercom call between the handset and base 3.9 Viewing and calling unit, other handsets will ring, but the caller’s name will not be announced. back using caller If you have Call Waiting service, the second information caller’s information will be displayed but not announced (For Call Waiting Service users,...
  • Page 47 3. Telephone displayed as “missed” on the other 3.9.2 With the base unit handsets. {CALL DISPLAY} What “,” means “,” on the display means the call has already been viewed or answered. SMITH,JACK Example: 1-555-333-4444 3:10P JUN.10 {STOP} {A}{B} {FAX/START} {SP-PHONE} L If the same caller calls again, the call entry with “,”...

  • Page 48: Erasing Caller Information

    3. Telephone L After checking “×2” to “×9” will be replaced with a “,”. 3.10 Erasing caller To stop viewing information Press {STOP} after step 2. L Keep the front cover page open for button locations. To edit a telephone number before calling 3.10.1 Erasing all caller back/storing information...

  • Page 49: Storing Caller Information Into The Phone Book

    3. Telephone L The unit can only store names of up to 16 characters long. 3.11 Storing caller L To edit a name and number, see page 40. information into the phone book L Keep the front cover page open for button locations.

  • Page 50: Intercom

    3. Telephone To end the intercom, press {SP-PHONE} or Other Features {LOCATOR/INTERCOM}. 3.12 Intercom 3.12.2 Answering intercom calls Intercom calls can be made between a handset and the base unit, and between two handsets. Handset You can page all handsets at once from the base When a handset is being paged, it will ring and unit, and announce the page to all handsets the Ringer/Message alert indicator will flash...

  • Page 51: Base Unit

    3. Telephone L If you do not wish to announce the Note: transfer, skip to step 4. L Even if you call all handsets, only the handset user who answers first can take the Wait for the paged party to answer. transferred call.

  • Page 52: Conference

    3. Telephone 3.14 Conference 3.15 Call share A conference call allows two extensions to speak 2 additional extensions can join an existing together with an outside caller. While you are phone call, for a total of 4 people (including the talking with a caller, page the base unit or a outside caller) taking part in the conference by handset to start the conference call.

  • Page 53: Room Monitor Feature

    3. Telephone To call the base unit, press {0}. To call another handset, enter its extension 3.16 Room monitor feature number ({1} to {4}). L Your handset will start to monitor the This feature allows you to listen in on a room room through the destination unit.
  • Page 54 3. Telephone 3.17.1 To use Call Waiting Deluxe L The option menu is displayed. service You can choose from the options on the display as shown below. Display Signification Enter the number (1 to 6) of the desired “Ans” (Answer) Answers the second call, option.

  • Page 55: Fax

    4. Fax the other party has a compatible fax 4 Fax Sending Faxes machine. 4.1 Sending a fax manually – “PHOTO”: For documents containing photographs, shaded drawings, etc. L Using the “FINE”, “SUPER FINE” and “PHOTO” settings will increase transmission time.

  • Page 56: Documents You Can Send

    4. Fax Document weight Printing a sending report L Single sheet: A sending report provides you with a printed 45 g/m to 90 g/m (12 lb. to 24 lb.) record of transmission results. To print sending L Multiple sheets: reports, make sure feature #04 is activated 60 g/m to 80 g/m (16 lb.

  • Page 57: Sending A Fax Using The Phone Book

    4. Fax 4.3 Sending a fax using 4.4 Broadcast the phone book transmission Before using this feature, store the desired By storing the base unit’s phone book items names and telephone numbers into the base (page 39) into the broadcast memory, you can unit’s phone book (page 39).
  • Page 58 4. Fax 4.4.3 Erasing a stored item from 1. Insert the document. 2. Press {>}. the broadcast memory 3. Press {A} or {B} repeatedly to display Press {>}. “<ONE TIME BROAD>”. 4. Press {SET} to start programming the Press {A} or {B} repeatedly to display parties you want to send the document to.

  • Page 59: Receiving A Fax Manually - Auto Answer Off

    4. Fax – a fax calling tone (slow beep) is heard, or Receiving Faxes – no sound is heard, 4.5 Receiving a fax press {FAX/START}. manually – Auto answer CONNECTING..L The unit will start fax reception. L If you do not answer the call within 15 4.5.1 Activating TEL mode rings, the unit will temporarily activate the Set the fax machine to TEL mode by pressing...

  • Page 60: Receiving A Fax Automatically - Auto Answer On

    4. Fax Note: L To receive fax documents using the 4.6 Receiving a fax extension telephone, make sure remote fax activation is turned ON (feature #41 on page automatically – Auto 77) beforehand. The default setting is OFF. answer ON 4.6.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode)
  • Page 61 4. Fax Note: 4.6.2 Activating FAX ONLY mode L The maximum incoming message recording Make sure feature #77 is set to “FAX ONLY” time can be changed (feature #10 on page (page 80) beforehand. 75, or page 85). L While an incoming call is being recorded, you Press {AUTO ANSWER} repeatedly to can monitor it through the speaker.

  • Page 62: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax Press {STOP} to exit the program. Note: 4.7 Junk fax prohibitor L If there is no space to store new items, “LIST (preventing fax reception FULL” is displayed in step 3 or step 5. Erase unnecessary items. from undesired callers) If you subscribe to Call Display service, this To display the junk fax prohibitor list feature prevents fax reception from calls that do...

  • Page 63: Distinctive Ring Service From Your Phone Company

    5. Distinctive Ring 5 Distinctive Ring Distinctive Ring How phone calls and faxes are received 5.1 Distinctive Ring If the incoming call is for the fax number, the fax machine will ring with the assigned ring pattern service from your phone and automatically start fax reception.

  • Page 64: Programming The Ring Pattern Assigned For Fax

    5. Distinctive Ring Ring pattern Settings in feature #32 Triple ring (short-long-short “C” rings) 1st ring 2nd ring Other triple ring (short- “D” short-long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations.

  • Page 65: Copy

    6. Copy 6 Copy Copying Quick scan feature 6.1 Making a copy This feature is helpful when you want to copy the document, then remove it for other uses. To use this feature, activate feature #34 (page 77) beforehand. The default setting is OFF. L The document will be fed into the unit and scanned into memory.
  • Page 66 6. Copy Insert more paper, press {START} then try Setting Recording Original copying again. paper size document size “86%” Letter “72%” Letter Legal Letter = 216 mm × 279 mm (8 " × 11") Legal = 216 mm × 356 mm (8 "...

  • Page 67: Answering Machine

    7. Answering Machine L A maximum of 64 messages (including the 7 Answering Machine Voice Mailbox greeting message and memo messages) can 7.1 Mailbox features be recorded. L If the person that the caller wants to talk to is This unit provides 3 mailboxes (mailbox 1, 2, 3) unavailable, you can transfer the call to that for recording voice messages.

  • Page 68: Recording Your Greeting Message

    7. Answering Machine Note: Greeting L If 6 beeps sound and the unit announces 7.2 Recording your “Your greeting was not recorded. Record your greeting again.”, start again. greeting message L You can change the maximum TAM/FAX You can record your own greeting message for greeting message recording time to 60 TAM/FAX mode, for a maximum of 16 seconds seconds (feature #54 on page 79).

  • Page 69: Listening To Recorded Messages Using

    7. Answering Machine Incoming Messages 7.3 Listening to recorded messages using the base unit When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when AUTO ANSWER is turned ON. – The mailbox icons which contain new {HOLD/INTERCOM} messages will flash on the base unit display.

  • Page 70: Erasing Recorded Messages

    7. Answering Machine L At the end of the last message of the mailbox, 2. Within 5 seconds, press the desired the unit announces “End of final message”. {MAILBOX} button ({MAILBOX 1}, The unit will announce the remaining {MAILBOX 2} or {MAILBOX 3}). recording time if it is less than 3 minutes.

  • Page 71: Listening To Recorded Messages Using The Handset (Remote Operation)

    7. Answering Machine L After playback, the voice menu will start (below). 7.4 Listening to recorded Press {OFF} to end the operation. messages using the Note: handset (Remote L If you do not select a mailbox in step 2, messages in mailbox 1 will be played. operation) When the unit has recorded new voice During playback...

  • Page 72: Leaving A Message For Others Or Yourself

    7. Answering Machine Memo Message To stop playback temporarily 7.5 Leaving a message for Press {9}. L To resume operation, enter a remote others or yourself command within 15 seconds, or the voice menu will start (page 69). You can record a voice memo to leave a private message for yourself or someone else.

  • Page 73: Operating From A Remote Location

    7. Answering Machine Remote Operation 7.6 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 75, or page 85). L Set the unit to TAM/FAX mode before going out (page 58).
  • Page 74 7. Answering Machine 7.6.2 Remote operations {2} Skip (During playback) L The current message is skipped. The next following voice menu message is played. During remote operation, the unit will provide {4} New message playback voice prompts in the following order. L Only new messages are played back.
  • Page 75 7. Answering Machine 7.6.4 Interrupting remote operation If you mistakenly answer the call while a user is accessing a mailbox from a remote location: Press {HOLD/INTERCOM} on the handset or {TRANSFER} on the base unit. Press {9}. L The user can then access a mailbox by entering the remote code or the mailbox password.

  • Page 76: Programmable Features

    8. Programmable Features Press {SET}. 8 Programmable Features Features (Base Unit) L The setting you selected is set, and the 8.1 Base unit next feature will be displayed. programming To exit programming, press {MENU}. Note: L To exit programming, press {MENU} at any time.

  • Page 77: Basic Features

    8. Programmable Features Note: L You can also program this feature with the 8.2 Basic features handset (page 84). Code #10: Changing the maximum recording Code #00: Setting the Quick Setup time for incoming messages QUICK SETUP RECORDING TIME PRESS SET =3 MIN [±] See page 23 for details.

  • Page 78: Advanced Features

    8. Programmable Features Note: L You can also program this feature with the 8.3 Advanced features handset (page 83). L To set the handset ringer tone, see page 83. Code #21: Activating the Talking Call Display feature TALK CALLER ID [±] “ON”...
  • Page 79 8. Programmable Features To send a document: will release the document before sending or copying. 1. Insert the document. “ON”: The unit will scan the document and store 2. If necessary, press {A} or {B} repeatedly to it into memory first, then the unit will start select the desired resolution (page 53).
  • Page 80 8. Programmable Features 4. Press {SET}. To prevent other users from retrieving your messages, program a password for mailbox 2. 5. Enter your code from 2 to 4 digits, using 0–9, {*} and {#}. 1. Press {MENU}. L The default code is “;#9”. 2.
  • Page 81 8. Programmable Features Code #53: Changing the recording sound Code #67: Setting the incoming message quality for incoming messages monitor RECORDING MODE ICM MONITOR =STANDARD [±] [±] “STANDARD” (default): Recording sound quality To hear an incoming message (ICM) from the is standard, and the maximum recording time is speaker when the answering machine is approximately 14 minutes.

  • Page 82: Direct Commands For Base Unit Programming Features

    8. Programmable Features If you often have trouble when sending faxes, this feature allows you to hear connecting tones: 8.4 Direct commands for fax tone, ring back tone and busy tone. You can use those tones to confirm the status of the other base unit programming party’s machine.
  • Page 83 8. Programmable Features – {2}: “OFF” (default) {#}{0}{6} TAM ring count – {2}: “2” {#}{3}{2} Fax ring pattern – {3}: “3” (default) – {1}: “A” – {4}: “4” – {2}: “B” – {5}: “5” – {3}: “C” – {6}: “6” –...

  • Page 84: Handset Programming

    8. Programmable Features Features (Handset) {#}{5}{7} Call Waiting Deluxe 8.5 Handset programming – {1}: “ON” – {2}: “OFF” (default) {#}{5}{9} Copy phone book – {1}: “1 ITEM” (default) – {2}: “ALL ITEMS” {#}{6}{2} Line mode {SELECT}{SAVE} – {1}: “A” {e}{v} {CLEAR} –...

  • Page 85: Programmable Functions

    8. Programmable Features 8.5.2 Programmable functions Main menu Sub-menu Initial setting Set answering Setting ringer tone for outside calls L Number of rings To set the handset ringer tone from one of 7 (page 84) patterns for outside calls. You can select “Tone L Recording time 1”...
  • Page 86 8. Programmable Features 2. Press the soft key ({SELECT}) at “Ringer Setting the Talking Call Display feature setting”. See page 43 for details on the Talking Call 3. Scroll to “Incoming call.” by pressing Display feature. {v} or {e}, then press the soft key –...
  • Page 87 8. Programmable Features Note: Setting the mailbox 2 or 3 password L You can also program this feature with the To prevent other users from retrieving your base unit (feature #06 on page 75). messages, program a password for mailbox 2 or Changing the maximum recording time for 1.
  • Page 88 8. Programmable Features 4. Scroll to “Recording mode” by pressing Note: {v} or {e}, then press the soft key L To change the base unit display contrast, see ({SELECT}). feature #39 on page 77. 5. Press {v} or {e} repeatedly to select the Setting the key tone desired setting.
  • Page 89 8. Programmable Features 4. Press the soft key ({SELECT}) at “Set 6. Press the soft key ({SAVE}). dial mode”. 7. Press {OFF}. 5. Press {v} or {e} repeatedly to select the Note: desired setting. L You can also program this feature with the 6.

  • Page 90: Direct Commands For Handset Programming Features

    8. Programmable Features Make sure the base unit and the handset are not being used. 8.6 Direct commands for 1. Press {MENU}. handset programming 2. Scroll to “Initial setting” by pressing {v} or {e}, then press the soft key features ({SELECT}).

  • Page 91: Handset Registration

    8. Programmable Features – {2}: “2min” {#}{1} Copy phone book (1 item) – {3}: “3min” (default) L Select the destination extension number ({0} – {0}: “Greeting only” to {4}). See page 41 for details. {0}{6}{3} Remote code {#}{2} Copy phone book (all items) L Enter a 2-digit number (00-99).
  • Page 92 8. Programmable Features {0}{*}{4} Talking Call Display (base unit) – {1}: “On” (default) – {0}: “Off”...

  • Page 93: Cancelling The Handset Registration

    9. Option 9 Option Handset Registration 9.1 Cancelling the handset 9.2 Re-registering the registration handset If you no longer need to use the handset or if you If you want to re-register the handset to the base want to use the handset with a different base unit unit or a different base unit of the same model, of the same model, it is necessary to cancel the you need to register it to that base unit.
  • Page 94 9. Option L If “Wrong handset Refer to manual” is displayed, the handset you tried to register is not compatible with this base unit. See page 10 for accessory information. L If you have not cancelled the handset’s registration at the previous base unit (page 91), the handset number still remains in that base unit’s memory.

  • Page 95: Help

    10. Help 10 Help Error Messages L Fax transmission or reception was 10.1 Error messages – successful. Reports 10.2 Error messages – If a problem occurs during fax transmission or reception, one of the following messages will be Display printed on the sending and journal reports (page 54).
  • Page 96 10. Help L The base unit memory (telephone numbers, recording paper jam. Install paper (page 17) parameters, etc.) has been erased. Re- or clear the jammed paper (page 103). program. L When performing memory transmission, the ————————————————————— document being stored exceeded the memory capacity of the unit.
  • Page 97 OPEN CABINET CHECK FILM TYPE L There is something wrong with the unit. L Please use genuine Panasonic replacement Contact our service personnel. The base unit film (page 10). will not work. So, if you make a call, use the L The ink film is slack.
  • Page 98 10. Help 10.2.2 Handset handset user re-send the items to you (page 41). ————————————————————— ————————————————————— *KIO Error!! 4 handsets have already been registered. L The called handset/base unit is in use. L 4 handsets have already been registered to L The unit you tried to copy phone book items the base unit.

  • Page 99: To The Base Unit

    10. Help L The called handset has not been registered L A handset button was pressed while the to the base unit or you selected your handset was on the charger. Lift the handset extension number. and press the button again. —————————————————————...

  • Page 100: When A Function Does Not Work, Check Here

    10. Help L If you use a Distinctive Ring service, turn Troubleshooting AUTO ANSWER OFF so that the fax 10.3 When a function does machine is in TEL mode. L If you use a Distinctive Ring service, make not work, check here sure you have set the same ring pattern assigned by the telephone company (page 10.3.1 Initial settings...

  • Page 101: Cordless Handset

    10. Help fax activation feature OFF or reprogram the The display exits the callers list while viewing activation code (feature #41 on page 77). caller information. L Do not pause for over 1 minute on the The speakerphone is not working. handset or 3 minutes on the base unit while L Use the speakerphone in a quiet room.
  • Page 102 10. Help speakerphone, intercom, room monitor or L The handset is in the remote operation mode. remote operation mode. Exit by pressing {OFF} (page 69). L Do not pause for over 1 minute while storing. I cannot have a conversation using the While storing an item in the phone book, the headset.
  • Page 103 Hang up the extension Please do not reuse the ink film! telephone and try again. Please use genuine Panasonic replacement L Try copying the document with this unit. If the film. Refer to page 10 for further details.
  • Page 104 L A call is being received. To answer the call, if Please do not reuse the ink film! you are using the base unit, press {SP- Please use genuine Panasonic replacement PHONE} on the base unit. If you are using film. Refer to page 10 for further details.

  • Page 105: Recording Paper Jams

    10. Help – if a call is transferred to a mailbox, and the Jams caller leaves a message (page 68). 10.4 Recording paper jams 10.3.8 If a power failure occurs 10.4.1 When the recording paper L The unit will not function. L The unit is not designed for making has jammed in the unit emergency telephone calls when the power...
  • Page 106 10. Help Open the back cover. Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). Remove the jammed recording paper (1). L Make sure that the ink film is wrapped around the blue core (3) at least once.
  • Page 107 10. Help Remove the recording paper and straighten. Incorrect Pull the tension plate forward (1) and insert the paper. Then push the tension plate back. The ink film is not wrapped around the blue core. Slack/Crease Reverse Close the back cover securely by pushing down on the notched area at both ends (1).

  • Page 108: Document Jams - Sending

    10. Help Note: L Do not pull out the jammed paper forcibly 10.5 Document jams – before opening the front cover. sending Open the front cover by pulling up the centre part. Remove the jammed document carefully (1). Cleaning 10.6 Document Close the front cover securely.

  • Page 109: Thermal Head Cleaning

    10. Help Clean the document feeder rollers (1) and rubber flap (2) with a cloth moistened with 10.7 Thermal head isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the scanner glass (3) cleaning with a soft, dry cloth. If smudges or black/white lines appear on a Caution: copied/received document, check whether there...
  • Page 110 10. Help Release the back cover by pushing the green Remove the ink film (1). button (1). L You can also release the back cover by pushing in the green lever (2). Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.

  • Page 111: General Information

    11. General Information 11 General Information Printed Reports 11.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. Setup list: Provides you with the current settings of the base unit programming features (page 75 to page 80).

  • Page 112: Technical Data About This Product

    11. General Information Maximum: Approx. 135 W (When copying a 100 Specifications % black document) 11.2 Technical data about Power supply: this product 120 V AC, 60 Hz Fax memory capacity 11.2.1 Base unit Transmission: Approx. 25 pages Reception: Approx. 28 pages Applicable lines: Voice memory capacity Public Switched Telephone Network...

  • Page 113: Charger Unit

    11. General Information 11.2.2 Handset Recording paper specifications Operating environment: Recording paper size: 5 °C – 40 °C (41 °F – 104 °F) Letter: 216 mm × 279 mm (8 " × 11") Legal: 216 mm × 356 mm (8 "...

  • Page 114: Limited Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT – LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

  • Page 115: Important Information

    11. General Information Important information 11.4 Important information SAFETY PRECAUTIONS Users should ensure, for their own protection, This unit may only be connected to electrical that the electrical ground connections of the outlets that supply 120 V AC. power utility, telephone lines and internal metallic water pipe system, if present, are NOTICE: connected together.
  • Page 116 12. Index Charge: 22 12. Index Installation: 18 12.1 Index Replacement: 18 Broadcast transmission: 55 # #00 Quick Setup: 23 Button description #01 Date and time: 31 Base unit: 10 #02 Your logo: 32 Handset: 11 #03 Your fax number: 34 #04 Sending report: 54, 75 C Call Display #06 FAX ring count: 75...
  • Page 117 12. Index Cancelling (Deregistration): 91 Recording sound quality: 79, 85 Locator: 48 Recording time Registration: 91 Incoming message: 75, 85 Headset: 19 TAM/FAX greeting: 79 Help: 29 Redialing Base unit: 36, 53, 55 Incoming call tone: 79, 83 Handset: 36 Incoming message monitor: 79 Redial list: 36 Ink film...
  • Page 118 12. Index W Wall mounting: 21...
  • Page 122 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 www.panasonic.ca PFQX1855YB CM0503MK2073 PFQX2077ZB CM0804DH01094...

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