Problems Checking Your Blood Glucose Or Ketone - Abbott FreeStyle Libre User Manual

Problems Checking Your Blood Glucose or Ketone

Problem
The Reader
does not
start a
test after
inserting a
test strip .
79
What It May Mean
Test strip is not
inserted correctly
or not inserted fully
into the strip port .
Reader battery is too
low .
The test strip is
damaged, used or
unrecognisable by
the Reader .
Reader is outside
of its operating
temperature range .
Reader is in a power
saving mode .
What To Do
1 . With the 3 black lines facing
up, insert the test strip into
the strip port until it stops .
2 . If the Reader still does not
start a test, contact Customer
Service .
Charge the Reader .
Insert a new FreeStyle Optium
test strip .
Move the Reader to a
temperature between 10 °C and
45 °C and then try to power it
on .
Press the Home Button then
insert a test strip .