Maintenance - NOVO NVO465-100 Operating Manual

Safety Float
New Sounds
Manual Bypass

Maintenance

Adding Salt
Bridging
Care of Your
Softener
The brine tank is equipped with a safety float which prevents your brine tank from overfilling as a
result of a malfunction such as a power failure.
You may notice new sounds as your water softener operates. The regeneration cycle lasts
approximately 2 hours. During this time, you may hear water running intermittently to the drain.
In the case of emergency, such as an overflowing brine tank, you can isolate your water softener
from the water supply using the bypass valve located at the back of the control. In normal
operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes. To isolate
the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until
they lock. You can use your water related fixtures and appliances as the water supply is bypassing
the softener. However, the water you use will be hard. To resume soft water service, open bypass
valve by rotating the knobs counterclockwise.
Figure 14. Bypass Installation View
Use only crystal water softener salt. Check the salt level monthly. It is important to maintain the
salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the
brine tank. Be sure the brine well cover is on and fill only to the height of the brine well.
Humidity or wrong type of salt may create a cavity between the water and the salt. This action,
known as "bridging", prevents the brine solution from being made, leading to your water supply
being hard.
If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some warm
water over the salt to break up the bridge. This should always be followed up by allowing the unit
to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow four hours to
produce a brine solution, then manually regenerate the softener.
To retain the attractive appearance of your new water softener, clean occasionally with mild soap
solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to
freezing or to temperatures above 120°F.
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