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CPEi 150
Series

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Troubleshooting

   Also See for Motorola CPEi 150 Series

Motorola CPEI 150 series User Manual
Motorola CPEI 150 series User Manual 48 pages

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   Summary of Contents for Motorola CPEi 150 Series

  • Page 1

    CPEi 150 Series...

  • Page 2: Table Of Contents

    Table Contents Contents Chapter 1: Desktop CPEi150 User Guide Overview Information Overview ............... 1-2 Chapter 2: Installation Overview .

  • Page 3

    68P09291A19-A APR 2008...

  • Page 4: Chapter 1: Desktop Cpei150 User Guide Overview Information

    Chapter Chapter 1: Desktop CPEi150 User Guide Overview Information 68P09291A19-A APR 2008...

  • Page 5: Overview

    Desktop CPEi150 User Guide Overview Information Overview Thank you for purchasing the Motorola CPE Indoor (CPEi) 150 desktop device. The Desktop CPE allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. The Desktop CPE device provides the user: •...

  • Page 6: Powerful Features In A Single Unit

    Desktop CPEi150 User Guide Overview Information For the most recent documentation, visit the Product Documentation page on www.motorola.com. Powerful Features in a Single Unit The CPE device provides the following features: • WiMAX Authentication • WAN DHCP Client • LAN DHCP Server •...

  • Page 7: Operating Information

    Desktop CPEi150 User Guide Overview Information Figure 1-2: CPEi150 Side Panel Table 1-2 Port Descriptions Side Panel Ports Description Ethernet Ethernet Port Power AC Power Connector Ethernet LED The LED is: • On - Ethernet Port is connected. • Off - Ethernet Port is not connected. •...

  • Page 8: Chapter 2: Installation

    Chapter Chapter 2: Installation 68P09291A19-A APR 2008...

  • Page 9: Overview

    Installation Overview To connect the CPEi150, you need to review the following sections: • What’s in the box? • Easy Setup What’s in the Box? Before you begin installation, check that you have received the following items with your CPE: Table 2-1 CPE Box Contents Item Description...

  • Page 10: Before You Begin Configuration

    Installation Before You Begin Configuration Some settings on your computer must be verified or changed to ensure that your computer configuration can support the Desktop CPE. • Call your service provider to confirm that your service provider has registered your unit.

  • Page 11

    Installation There are six main menus in the GUI: Table 2-2 Menu Description Menu Tab Description Personalize Use this menu to set up your password, device time and device name. You can also abandon your personal settings by clicking “Restore Factory Settings”. Internet Use this menu to configure internet connection settings, including...

  • Page 12: Setup Wizard And Authentication

    ENTER to display the login screen. You must include the period (.) after http://mywimax. in order to access the login screen. 2. The Welcome to Motorola WiMAX CPE screen will be displayed and will prompt you for a password. 3. In the Password field, type the password (default is motorola).

  • Page 13

    Installation Step 2 - Device Time This screen allows you to set the time zone and to enable Daylight Savings Time (when applicable) for your location. • Select the appropriate time zone for your location from the drop down box. •...

  • Page 14: Chapter 3: Basic Configuration

    Chapter Chapter 3: Basic Configuration 68P09291A19-A APR 2008...

  • Page 15: Overview

    Basic Configuration Overview Once the CPE setup has been completed, you can login to your CPE from any computer on your home network by typing the device name in the address bar. The default device name is mywimax. or 192.168.15.1 This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are available.

  • Page 16: Device Time Tab

    Basic Configuration Table 3-1 Password Tab Fields Field or Button Description New Login Password Enter your new password here. Maximum 20 characters. Passwords are case- sensitive. Confirm New Login Password Re-enter your new password here, exactly as entered above. Device Time Tab The Device Time tab allows you to establish the time zone for your location.

  • Page 17: Internet Menu

    Basic Configuration Internet Menu The Internet menu provides the following tabs: • WiMAX Security • Internet Protocol Tab • Firewall • Dynamic DNS Figure 3-2: Internet Menu Screen WiMAX Security Tab The WiMAX Security tab will contain your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.

  • Page 18: Internet Protocol Tab

    Basic Configuration Internet Protocol Tab Please check with your service provider for these settings. If you are unsure of the settings, leave the default values set and click the Apply button. If your service provider has instructed you to change any of these settings, be sure to click the Apply button when you are finished.

  • Page 19: Status Menu

    Basic Configuration Table 3-7 Dynamic DNS Tab Fields Field or Button Description Enable DDNS Check this box to Enable DDNS (default is unchecked). DDNS Service Provider Select DDNS Service Provider that you belong to from the drop down box. Be sure to click the Apply button once you are finished. Status Menu The Status menu provides the following tab: •...

  • Page 20: Chapter 4: Advanced Configuration

    Chapter Chapter 4: Advanced Configuration 68P09291A19-A APR 2008...

  • Page 21: Overview

    Advanced Configuration Overview The Advanced Configuration section describes the following menus: • Port Forwarding • Local Address • Control Panel Port Forwarding Menu Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group.

  • Page 22: Forwarding Tab

    Advanced Configuration Be sure to click the Apply button once you have made changes. Forwarding Tab Click on the ADD button to create additional Port Forwarding rules. Table 4-2 Port Forwarding Tab Fields Field or Button Description Select Select a box when you want to delete the specific row.

  • Page 23: Dhcp Server Tab

    Advanced Configuration Figure 4-2: Local Address Menu Screen DHCP Server Tab The DHCP Server tab enables Dynamic Host Configuration Protocol (DHCP) server functionality on the LAN, allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network. Table 4-3 DHCP Server Tab Fields Field or Button Description...

  • Page 24: Lease Status Tab

    Advanced Configuration Table 4-3 DHCP Server Tab Fields Field or Button Description DHCP Starting IP Address Sets the first IP address assigned by the DHCP server, in dotted-decimal format. It must be greater than the IP address value of the gateway. For example, if the IP address of the gateway is 192.168.15.1 (default), the starting IP address must be 192.168.15.2 (or higher).

  • Page 25: Control Panel Menu

    Advanced Configuration Table 4-5 Lease Reservation Tab Fields Field or Button Description Select Select this box if you want to delete an established lease reservation. Be sure to click the Delete button once you have selected your exception to be deleted. Client Host Name Enter the client host name.

  • Page 26: Software Tab

    Advanced Configuration Figure 4-3: Control Panel Menu Screen Software Tab The Software tab manages the software on your CPE device. It is also where you can upgrade device software. Table 4-6 Software Tab Fields Field or Button Description Browse Use this button to browse your computer for additional software packages.

  • Page 27: System Tab

    Advanced Configuration Table 4-7 Certificate Tab Fields Field or Button Description Browse Use this button to locate a certificate file on your computer. Import Click this button to install a certificate once you have located the certificate file on your computer. Remove Click this button to remove a selected certificate.

  • Page 28: Chapter 5: Configuring Tcp/ip

    Chapter Chapter 5: Configuring TCP/IP 68P09291A19-A APR 2008...

  • Page 29: Overview

    Configuring TCP/IP Overview This section contains two examples of configuring TCP/IP in a Windows environment. Most computers already have the TCP/IP configuration enabled. Use the following procedures to verify that the configuration is set up. All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers).

  • Page 30

    Configuring TCP/IP Figure 5-2: Network and Dial-Up Connections 4. Click Local Area Connection number icon. The value of number varies from system to system. The Local Area Connection number Status window is displayed: Figure 5-3: Local Area Connection 5. Click Properties. Information similar to the following window is displayed: Figure 5-4: Properties 68P09291A19-A APR 2008...

  • Page 31

    Configuring TCP/IP 6. If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to Step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: Figure 5-5: Select Network Connection Type 7.

  • Page 32

    Configuring TCP/IP Figure 5-7: Internet Protocol (TCP/IP) Properties 12. Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13. Click OK to accept the TCP/IP settings. 14. Click Close to close the Local Area Connection number Properties window. 15.

  • Page 33

    Configuring TCP/IP Figure 5-8: Windows XP Start Window (223.50) 2. Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. If the display is a Category view as shown below, continue with Step 3. Otherwise, skip to Step 5. Figure 5-9: Control Panel (223.50) 3.

  • Page 34

    Configuring TCP/IP Figure 5-10: Network and Internet Connections 4. Click Network Connections. Skip to Step 6. 5. If a classic view similar to below is displayed, double-click Network Connections to display the LAN or High-speed Internet connections. Figure 5-11: Control Panel Classic View 6.

  • Page 35

    Configuring TCP/IP Figure 5-12: Network Connections 7. Select Properties from the pop-up menu to display the Local Area Connection Properties window: Figure 5-13: Local Area Connection Properties 8. On the Local Area Connection Properties window, select Internet Protocol (TCP/ IP) if it is not selected. 9.

  • Page 36

    Configuring TCP/IP Figure 5-14: Internet Protocol (TCP/IP) Properties • Be sure to Obtain IP address automatically and Obtain DNS server address automatically are selected. • Click OK to close the TCP/IP Properties window. 68P09291A19-A APR 2008...

  • Page 37

    Configuring TCP/IP 5-10 68P09291A19-A APR 2008...

  • Page 38: Chapter 6: Troubleshooting

    Chapter Chapter 6: Troubleshooting 68P09291A19-A APR 2008...

  • Page 39: Overview

    Troubleshooting Overview This chapter provides basic troubleshooting procedures for your CPEi150 device. LED indicators are Off • Check that the AC power adapter is properly plugged into the electrical outlet and into the Desktop CPE. A Computer Cannot Log On to the CPE Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer.

  • Page 40: Chapter 7: Important Safety And Legal Information

    Chapter Chapter 7: Important Safety and Legal Information 68P09291A19-A APR 2008...

  • Page 41: Rf Exposure Compliance And Guidelines Operating Instructions

    Important Safety and Legal Information Important Safety and Legal Information Your Motorola WiMAX Wireless Broadband Gateway is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to RF electromagnetic energy.

  • Page 42

    Important Safety and Legal Information This device complies with RSS-193, and RSS-Gen of the Industry Canada Rules. Operation is subject to the following two conditions: this device may not cause interference and this device must accept any interference, including interference that may cause undesired operation of the device This device has been designed to operate with an antenna having a maximum gain of 7 dBi.

  • Page 43: Caring For The Environment

    Hazardous Substances (EU RoHS) directive. Please do not dispose of Motorola Networks equipment in landfill sites. In the EU, Motorola Networks in conjunction with a recycling partner will ensure that equipment is collected and recycled according to the requirements of EU environmental law.

  • Page 44: Cmm Disclosure

    Important Safety and Legal Information CMM Disclosure The China Management Methods (CMM) Disclosure Table is intended only to communicate compliance with China requirements; it is not intended to communicate compliance with EU RoHS or any other environmental requirements. Figure 7-1: CMM Disclosure Information 68P09291A19-A APR 2008...

  • Page 45: Copyrights And Trademarks

    Motorola, Inc. does not assume any liability arising out of the application or use of any product, software, or circuit described herein;...

  • Page 46

    High Risk Activities. Trademarks MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc., 2008...

  • Page 47

    68P09291A10-A MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark 68P09291A19-A Office. All other product or service names are the property of their respective owners. © Motorola, Inc., 2008.

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