Appendix; Faq, Troubleshooting And Error Messages - Acer E200 User Manual

Appendix

FAQ, troubleshooting and error
messages
This section lists frequently asked questions that may arise dur-
ing the use of your smartphone, and gives easy answers and
solutions to these questions.
Aspect
Audio
Touch screen
Multimedia
files

FAQ, troubleshooting and error messages

Question
Why is there no
sound coming
from the device?
Why is the touch
screen not
responding to my
stylus taps?
Why can't I view
my picture files?
Why can't I view
my video files?
Answer
If the headset is plugged into the
device, the speaker is automati-
cally shut off. Disconnect the
headset.
Check that the device volume set-
ting is not muted. Tap thecommu-
nication icons at the top of the
screen.
Check that the volume control is
not at its lowest setting.
The screen may have lost its align-
ment. Go to Start > Settings > Sys-
tem > Screen to re-align the
screen.
You may be trying to view an
image that is not supported. Refer
to "Multimedia" on page 73 for
more information.
You may be trying to view a video
that is not supported. Refer to
"Multimedia" on page 73 for
more information.
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