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Acer
E700 Service guide
Category of technical document: Instruction book
version：A
Date：2014-07-12
Document No：E700
SERVICE GUIDE
Page 1/88
Page : 1/77
Language :English
Date : 2014-07-02
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Table of Contents

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   Summary of Contents for Acer E700

  • Page 1 Page : 1/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 E700 Service guide Category of technical document: Instruction book version：A Date：2014-07-12 Document No：E700 Page 1/88...
  • Page 2 Date : 2014-07-02 1. General Characteristics 1.1 Overview E700 support GSM/WCDMA/HSDPA，which equipped with Android 4.4.2 OS. E700 Main board has rich multimedia functions including TFT display, CTP, MMS,64 polyphonies, multimedia playback, FM, stereo earphone , Bluetooth, Wifi, mic, GPS, and USB connection, support motion sensor, camera, micro SD ,dual SIM card or single SIM, MIPI LCD, Capacitive Touch Panel, etc.
  • Page 3 Page : 3/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 1.3 Technical Indicators 1.3.1 Performance Indicators  Normal operating condition:-10℃~55℃;  Storage temperature:-10℃~60℃;  Relative humidity:10%～95%;  Receiving sensitivity:≤-105dBm;  Standby time:350~450hr ;  Battery capacity:3500mAh;  Transmitting power:2W/1W;...
  • Page 4 Page : 4/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 2. Quick Spec Page 4/88...
  • Page 5 Page : 5/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 5/88...
  • Page 6 Page : 6/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 6/88...
  • Page 7 Page : 7/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 3. Description about Circuit Block Diagram of Operating Principle The system architecture of E700 is illustrated in Figure 3-1: Original PDF System architecture of E700 Figure 3-1 Page 7/88...
  • Page 8 Page : 8/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 4. ID Page 8/88...
  • Page 9 Page : 9/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 9/88...
  • Page 10 Page : 10/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 10/88...
  • Page 11 Page : 11/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 11/88...
  • Page 12 Page : 12/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 12/88...
  • Page 13 Page : 13/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 5. SP flash tool upgrade guide 1) Install USB Driver A. Double click the icon to install USB diver B. Installation completed and click Exit 2) Tools setting A. Double click the icon to open the tool...
  • Page 14 Page : 14/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 B. Click the "Download Agent" . C. Select "MTK_AllInOne_DA" from the tool folder, then click the "open" to complete. D. Click the "Scatter-loading" . Page 14/88...
  • Page 15 Page : 15/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 E. Select and open "MT6582_Android_scatter". F. Select the Download type Page 15/88...
  • Page 16 Page : 16/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 G. Click the "Download" to download software H. Insert micro USB to mobile phone, then start Download. Page 16/88...
  • Page 17 Page : 17/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 I. Download processing, check the status bar. Page 17/88...
  • Page 18 Page : 18/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Download complete, then disconnect the device. 6. Rewrite Unit S/N to Device Page 18/88...
  • Page 19 Page : 19/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 The below is the procedure to rewrite unit S/N into the device after replacing another MB for unit repair . It is required to perform Rewrite unit S/N when the repair action includes replacing MB.
  • Page 20 Page : 20/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 D. Click "Mode Database" & "Ap database", select Database for Z7. E. Click Barcode, input "PCBSNLength=22", click "Save" to complete Page 20/88...
  • Page 21 Page : 21/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 F. Restart tool. Write SN A. Click "start", input SN. (SN must be 22 digits) Knock"Enter". Insert micro USB to mobile phone, then start write SN. Page 21/88...
  • Page 22 Page : 22/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 C. If write SN pass, tool will appear "Pass". 7. SD card download guide Attention: there are two kinds of SD card download, select "update-*****-sds.zip" will delete the user data, select "update-*****.zip" will not...
  • Page 23 Page : 23/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 1) Copy update*****.zip to the SD card, then insert the SD card to mobile phone. 2) Press and hold the "down volume key", then press the "power key" till going into “recovery mode”, Press "down volume key"...
  • Page 24 Page : 24/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 4) Press "volume_up" and "volume_down" to select item "update*****.zip", Press "power key" to update. Page 24/88...
  • Page 25 Page : 25/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 5) Update process. 6) Update complete, Press "volume_up_key" and "volume_down_key" to select item "reboot system now", Press "power key" to restart mobile phone. Page 25/88...
  • Page 26 Page : 26/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02  Common causes of failure to upgrade: A. Use wrong files to upgrade, for example, use others models software. Measures: use correct files. B. When copy original files from computer to SD card, anti-virus software maybe...
  • Page 27 Page : 27/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 8. Assemble and Disassemble Tools for Disassemble: screwdriver(“+”shape, #0),tweezers, pry bar (or disassemble chip) Disassemble steps: 1) Take off battery cover：take off the battery cover from the bottom of the cellphone...
  • Page 28 Page : 28/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 2) Take out the 4 screws around the battery compartment( marked in red circle ) 3) Take out another 8 screws in the rear housing( marked in red circle)
  • Page 29 Page : 29/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Disassemble rear housing ：insert the pry bar(or disassemble chip)to the bottom gap of rear housing and front housing, then pry off all the housing hook around the cellphone, then separate the rear housing and front housing ；...
  • Page 30 Page : 30/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Take out side key, power on/off key, rear CAM, rear MIC and its gum cover(marked in red circle) CAM disassemble steps： 1、pull out the CAM connector； 2、Pry the CAM off by your fingers；do not damage the CAM...
  • Page 31 Page : 31/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Disassemble steps： 1、Pry off the battery from the bottom, then the battery separate from the rear housing 2、Pull out the battery connector from thePCBA Disassemble the connectors and side/power keys from the PCBA: Use tweezers to disassemble the ZIF connectors( marked in red circle)；...
  • Page 32 Page : 32/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Remark: to avoid the side key FPC being damaged when disassembling, pls follow below steps: 1、insert the tweezers point from bottom side of FPC, to make its bottom side separate from front housing ;...
  • Page 33 Page : 33/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Pull out the RF cable from the cable slot； Page 33/88...
  • Page 34 Page : 34/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Disassemble the front CAM and RF cable from PCBA( marked in red circle)； Disassemble SIM/T card connector from PCBA(Use tweezers to pry off it from red arrow in below picture)
  • Page 35 Page : 35/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Disassemble sub PCBA: Firstly pull out the sub PCBA connector (see the left picture), secondly use a screwdriver to take out the two screws; then take out the sub PCBA from front housing.
  • Page 36 Page : 36/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 14) Take out receiver, MIC cover from slots in front housing(see below picture) Take out the receiver from the slot Take out the MIC cover from the slot 15) Tear off the conductive fabric and LCM/TP FPC from the front housing...
  • Page 37 Page : 37/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 16) Disassemble the FPC which is connecting PCBA and sub PCBA FPC for connecting PCBA & sub PCBA 17) When finish disassembling, all the parts are shew in below picture:...
  • Page 38 Page : 38/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 38/88...
  • Page 39 Page : 39/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 9. Test ways and steps 1) Power on test A. Insert MicroSIM1 card, MicroSIM2 card, and T-flash card into the mobile phone. B. Insert Battery into the mobile phone and cover the Battery cover.
  • Page 40 Page : 40/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 2) Calling test A. Click “dial” key, and dial 10086 to check whether out-calling is ok or not, check whether the voice from Receiver is clear or not; B. Click SPK icon, check whether the voice from SPK is clear or not;...
  • Page 41 Page : 41/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 3) CIT test A. Enter Engineering Mode and start testing. Step1: Input “*#*#66#*#*” to enter Engineering Mode test. Step2: Select "Automatic test" into keypad test.. Page 41/88...
  • Page 42 Page : 42/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 B. Keypad test. Step 1:Press "volume up key" "volume down key" "Rapid key" "back key" "home key" "app switch key" to one by one. The keys well be appear on display.
  • Page 43 Page : 43/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 D. Touch panel test Step 1: click "Crossed calibration" Step 2: Draw lines via the test area, The test area well be change green color. Step3: If test ok, click "success" to into next test item.
  • Page 44 Page : 44/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 F. Bluetooth test Mobile automatic test, If test ok, will appear "Search completed".it will into next test item automatic G. Sim card test Mobile automatic test, if test ok, will appear "SIM Exist", it will into next test item...
  • Page 45 Page : 45/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 H. Vibrator test Vibrator will work, if test ok, click "Success" to into next test item. I. RTC test. Mobile automatic test, If test ok, it will into next test item automatic...
  • Page 46 Page : 46/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 J. Speaker test Mobile will play music through the speaker, if test ok,click "Success" to into next test item. K. Receiver test Mobile will play music through the receiver, if test ok,click "Success" to into next test item.
  • Page 47 Page : 47/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 L. Headset test Step1: insert headset to mobile, it will appear "Headset Visibility: pass" Step2: click "start",Mobile will play music through the headset, if test ok, click "play success",then it will appear "Audio test: pass"...
  • Page 48 Page : 48/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Step3: click "LP start",Say “123” to Mic, you can hear the voice out of from headset. if test ok, click "LP ok",then it will appear "Loop Back: pass" Step4: press HOOK key, if test ok, it will appear "headset HOOK key test: pass"...
  • Page 49 Page : 49/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 M. LED test "red" "Blue"and "Green", will appear on display, check the LEDS is running or not, mobile will into next test item automatic. N. FM test Step1:Input Frequency for broadcast, click "Start", you can hear the voice from broadcast.
  • Page 50 Page : 50/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 O. Camera test Step1: click "Enter Camera" to testing Step2: click " "to open Flash light, click " " to take photo, check rear flashlight is running or not.
  • Page 51 Page : 51/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Step4: press "back key" for back, if test ok, click "success"*4 to into next test item. P. Battery test. Insert USB cable for charge, mobile can testing automatic,if test ok, it will into next...
  • Page 52 Page : 52/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Q. Torch test Click "open" to open torch, check rear flashlight is running or not,if test ok, click "success" to into next test item. R. WLAN test. Open WLAN network, mobile will search these network, if test ok, mobile will into next test item automatic.
  • Page 53 Page : 53/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 S. Loop back test. Step1: click "start", Say “123” close to Mic, you can hear the voice out of from receiver. Step2: if test ok, click "Success" to into next test item T.
  • Page 54 Page : 54/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 U. GPS test. Mobile can search secondary planet signal automatic, if test ok, it will appear "stallite ID" and "stallite signals". click "Success" to into next test item. V. G_sensor test.
  • Page 55 Page : 55/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 If test ok, mobile appear "X pass" "Y pass" and "Z pass", mobile will into next test item automatic. W. Proximity test Close to the Proximity sensor area with hand, mobile will test automatic, If test ok, mobile will into next test item automatic.
  • Page 56 Page : 56/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 X. Optical sensor test Close to the direction area with hand, ADC will change, If test ok, mobile will into next test item automatic. Y. Magnetic sensor test There is three directions for mobile put on.
  • Page 57 Page : 57/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 If test ok, mobile will into test report Z. Web Link test Step1: click "Web link" to into Web link test Step2: click "Set Link AP", select the test AP, the status is "connected".
  • Page 58 Page : 58/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Step3: click "Back key" for back precede interface, click "Run ping test", it will appear "ping hostname:pass", then, click "Success" for back. Page 58/88...
  • Page 59 Page : 59/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Test report Click "test report" to check test result Page 59/88...
  • Page 60 Page : 60/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 10. Calibration sensor 10.1 Proximity sensor calibration press and hold the "up volume key", then press the "power key" more than 4s,the device will power on and enter Factory Mode.
  • Page 61 Page : 61/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select t "sensor 测试", press"home key" to enter Page 61/88...
  • Page 62 Page : 62/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "单项测试（sensor), press"home key" to enter Page 62/88...
  • Page 63 Page : 63/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "距离传感器校准", press"home key" to enter Page 63/88...
  • Page 64 Page : 64/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "开始校准", press"home key" to enter， device calibrate process. Don`t cover the screen with anything when calibrating. Page 64/88...
  • Page 65 Page : 65/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 If calibration pass, device will appear "calibrating Pass",press "back" key to main menu. Page 65/88...
  • Page 66 Page : 66/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Back key" 3 times for main menu Page 66/88...
  • Page 67 Page : 67/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "关机", then device calibrate complete. Page 67/88...
  • Page 68 Page : 68/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 10.2 G-sensor calibration press and hold the "up volume key", then press the "power key" more than 4s,the device will power on and enter Factory Mode. Page 68/88...
  • Page 69 Page : 69/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select t "sensor 测试", press"home key" to enter Page 69/88...
  • Page 70 Page : 70/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "单项测试（sensor), press"home key" to enter Page 70/88...
  • Page 71 Page : 71/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "加速度传感器测试", press"home key" to enter Page 71/88...
  • Page 72 Page : 72/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Take the device put on the desk flatly, then press"开始校准". Notes: Don`t touch the device with anything when calibrating. Page 72/88...
  • Page 73 Page : 73/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 if calibration pass, device will appear "calibration Pass",press "back" key to main menu. Page 73/88...
  • Page 74 Page : 74/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Press "Volume Down key" to select "关机", then device calibrate complete. Page 74/88...
  • Page 75 Page : 75/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Exploded View Page 75/88...
  • Page 76 Page : 76/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 List: Item Part name Q'ty Rear Camera lens Battery cover Rear cover Main antenna FPC SPK Box Battery Rear camera LOV key SIM sub FPC SUB PCBA Power key...
  • Page 77 Page : 77/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 12. Device Label Page 77/88...
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  • Page 84 Page : 84/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Page 84/88...
  • Page 85 Page : 85/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 list Accessory Description WT PN Acer PN Battery 701705100011 KT.00106.001 EU: 701805600041 EU:KP.0100P.006 Charger US: 701805600031 US:KP.0100P.004 UK:701805600051 UK:KP.0100P.005 Headset 701404000011 HC.00211.007 USB cable 701304100951 HC.70211.02X MODULE(LC 702600103111 6M.HF7H9.001 D.TP.UPPER)
  • Page 86 Page : 86/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 BK: 701505700031 BK: 701505700031 Battery cover Red: 701505700111 Red:60.HF8H9.001 Rear housing MAIN Tri-SIM:702600103121 CAMERA Tri-SIM:60.HF9H9.001 LENS/GPS+B single-SIM: 60.HF7H9.001 single-SIM: T-WIFI 702600103151 ANTENNA BK: 701203800811 BK: 42.HF7H9.002 Power key Red: 701203801131 Red: 42.HF8H9.002...
  • Page 87 Page : 87/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 Screw CM(+)1.4*2.0/D 700901200291 86.HF7H9.004 =3.0*0.5(MM) Tri-SIM 1G/4G: Tri-SIM 1G/4G: 703200108861 HB.70511.02S Tri-SIM 2G/16G: Tri-SIM 2G/16G: 703200109141 HB.70511.034 PCBA Single SIM 1G/4G : Single SIM 1G/4G : 703200109161 HB.70511.02Z Single SIM 2G/16G:...
  • Page 88 Page : 88/77 SERVICE GUIDE Language :English Acer Date : 2014-07-02 WARRANTY 702703823121 47.HF7H9.005 LABEL EU: 702703823621 EU: 47.HF7H9.004 DEVICE LABEL US: 702703823641 US: 47.HG8H9.001 TW: 702703823631 TW: 47.HF9H9.001 Page 88/88...

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