Appendix; Faq, Troubleshooting And Error Messages - Acer E100 User Manual

Appendix

FAQ, troubleshooting and error
messages
This section lists frequently asked questions that may arise dur-
ing the use of your smartphone, and gives easy answers and
solutions to these questions.
Aspect
Audio
Multimedia
files

FAQ, troubleshooting and error messages

Question
Why is there no
sound coming
from the device?
Why can't I view
my picture files?
Why can't I view
my video files?
Why can't I play
my music files?
Answer
If the headset is plugged into the
device, the speaker is automati-
cally shut off. Disconnect the
headset.
Check that the device volume set-
ting is not muted. Tap any of the
icons at the top of the Home
screen.
Check that the volume control is
not at its lowest setting.
You may be trying to view an
image that is not supported. Refer
to "Multimedia" on page 71 for
more information.
You may be trying to view a video
that is not supported. Refer to
"Multimedia" on page 71 for
more information.
You may be trying to play a file
that is not supported. Refer to
"Multimedia" on page 71 for
more information.
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