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White Rodgers UP310 Install Manual

Universal thermostat with 7 day scheduling
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Universal Thermostat
with
scheduling
Install Guide
Want to install the easy way?
Model # UP310
Made in China
37-7577A

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  Summary of Contents for White Rodgers UP310

  • Page 1 Universal Thermostat with scheduling Install Guide Want to install the easy way? Model # UP310 Made in China 37-7577A...
  • Page 2: Table Of Contents

    GUIDE CONTENTS Preparations ................ 3 Thermostat details ............... 5 Removal of your old thermostat........... 8 Mounting, wiring, and configuring your new thermostat ..15 Checking thermostat operation.......... 22 Using your thermostat ............24 Specifications ..............30 Troubleshooting ..............31 WARNING Failure to follow and read all instructions carefully before installing or operating this control could cause personal injury and/or property damage.
  • Page 3: Preparations

    1. PREPARATIONS Precautions • Do not exceed the specification ratings. • All wiring must conform to local and national electrical codes and ordinances. 1.1 Check package contents This package should contain the following items: • Thermostat • Terminal wire label stickers • Mounting screws and wall anchors (x2) •...
  • Page 4: Thermostat Details

    2. THERMOSTAT DETAILS The thermostat buttons and switches Fan button Hold a permanent temperature, or release the hold to return to the programmed schedule System button Backlight button Raises temperature setting Access menu options Lowers temperature setting...
  • Page 5 Menu System Hold/Run...
  • Page 6 The display Next (Menu button) is used to navigate within SEE TROUBLESHOOTING a menu Battery status indicator Set the correct time, access the schedule Replace battery indicator and customize thermostat settings. Day of the week used when programming Back (Fan button) is used to navigate within a schedule a menu Permanent hold (bypassing the schedule) Exit (Hold/Run button) returns to the home screen Temperature setpoint Thermostat is protecting the equipment from Appears when the keypad is locked short cycling (5-minute delay) (to prevent unwanted changes) Indicates that the system is running in Cool, Heat...
  • Page 8: Removal Of Your Old Thermostat

    3. REMOVING OLD THERMOSTAT 3.1 Turn off power WARNING To prevent electrical shock and/or equipment damage, disconnect electrical power to the system at the main fuse or circuit breaker box, or by flipping a switch at the air handler. Do not restore power until installation is complete. To ensure the power to your heating and cooling system has been turned off, try to turn on heating or cooling by changing the temperature on your old thermostat.
  • Page 9 3.2 Remove the old thermostat cover Remove the old thermostat’s front cover from the wall base. Some covers pull off easily, while others may need to be released by using a screwdriver. CAUTION Your old thermostat may have a sealed glass tube containing mercury. Be careful not to damage the tube or dispose of the tube in your trash. For safe disposal information, please see Mercury Notice on page 36. 3.3 Label wires Tip: Taking a picture with a camera or smartphone can help you not only remember how wires are connected to the terminals, but can also ensure that you label your wires correctly. Mislabeling the wires may result in a high energy bill or damage to your heating and cooling system. For each wire that comes out of wall, follow these 4 steps.
  • Page 10 3. Label that wire with the corresponding letter in the third column 4. Disconnect the labeled wire carefully, and proceed to the next wire until all wires are labeled Please note that not all terminals may be used and that there’s no standard color code for thermostat wires, so your wire colors may vary. For your reference, we’ve included a terminal label reference chart below to help you connect the wires from your old thermostat to your new thermostat in case you get stuck. Terminal labeling reference chart If your current Label the wires Write down terminal has the with the following Terminal function that letter here following letter letters RH, R, R5, 5 24V Power (Heating)
  • Page 11 Terminal labeling reference chart, contʼd. If your current Write down Label the wires terminal has the that letter with the following Terminal function following letter here letters 2nd Stage Heat (Conventional) 2nd Stage Auxiliary W2** Heat (Heat Pump) Y, Y1 1st Stage Compressor 2nd Stage compressor Fan Relay O, B*, O/B Reversing Valve (for heat pump systems) Heat Pump Diagnostic...
  • Page 12 Do you have a “B” wire? Labeling the “B” wire can be tricky. It could be labeled as “C” or “O/B” depending on whether you have an “O” wire connected to your old thermostat. Please pay attention and follow the asterisk (*) comments below while labeling. * Label “B” as “C” only if the old thermostat also had a wire in the “O” terminal block. If there was no wire in the “O” terminal block, label the wire as “O/B” ** On heat pump systems with separate W2 and E wires, label both wires W/E (2 wires on one terminal) 3.4 Identify jumper wire For terminal RC and RH: On your old thermostat, if… Then, on your new thermostat… Terminal RC and RH are connected Leave the RC/RH jumper wire in its place with a jumper wire There’s only one R wire (RC, RH, R or R5) Leave the RC/RH jumper wire in its place coming out of the wall Two separate R wires come out of the wall, and they Clip the jumper wire between RC and RH on are NOT connected by a jumper wire the back of the new thermostat...
  • Page 13 EMERSON 50/60HZ OR DC 0.05 TO 1.5 AMP (PER TERMINAL) 2.5 AMPS MAX. (COMBINED LOAD) CLASS 2 0150-XXXXXX E1 XXXX 5001 8186 REV.X RC/RH Jumper Wire MADE IN CHINA...
  • Page 14 3.5 Remove old thermostat base With all of your wires disconnected and properly labeled, you may now safely remove the thermostat base from your wall. Tip: Worried about having your wires falling into your wall? Keep the wires secure by wrapping the them around a pencil.
  • Page 15: Mounting, Wiring, And Configuring Your New Thermostat

    4. MOUNTING AND WIRING YOUR NEW THERMOSTAT 4.1 Install new thermostat base Leveling Thermostat Leveling is for appearance only and will not affect thermostat operation. Mount your new thermostat base using the supplied screws. Drill holes and insert wall anchors to secure the thermostat base to the wall, if necessary.
  • Page 16 4.2 Connect wires to corresponding terminal blocks Match each labeled wire to it’s corresponding terminal on the mounted thermostat base. Insert each labeled wire into the hole of it’s matching terminal, and using the screwdriver, tighten the screw on the terminal block securely. Take care when securing and routing wires so they do not short to adjacent terminals or rear of thermostat. Personal injury and/or property damage may occur.
  • Page 17 4.3 Identify system configuration Your wiring can help to determine the type of heating and cooling equipment installed in your home. Before attaching the front cover, use the following chart, and check the box next to the settings that match your new thermostat’s wiring. This information will be used in Step 4.5 to configure your thermostat. Thermostat Terminals Outdoor Equipment Setting
 (Used in 4.5) with attached wires ▢...
  • Page 18 Thermostat Terminals Indoor Equipment Setting
 (Used in 4.5) with attached wires Blower only (no indoor heating ▢ No wire on thermostat terminal W/E equipment) ▢ W/E (Gas or Oil heat) Single stage gas or oil furnace ▢ W/E, W2 (Gas or Oil heat) Two stage gas or oil furnace ▢...
  • Page 19 4.4 Install the batteries and attach front cover Install the included AA alkaline batteries and push the front cover on to the thermostat base until it’s secure. CAUTION Do not restore power to the heating and cooling system until instructed. 4.5 Configure thermostat Hold the menu button down for 8 seconds to launch the installer menu. Your screen will change to the configuration menu. Set the first 3 items (05, 10, 15) to match your equipment. Please refer to the table in Section 4.3 and Section 3.3 to find out your equipment type and previous wiring configuration. 05: number of item on AC2: setting of the item installer menu Menu System...
  • Page 20 Settings Menu # Default Setting Description (flashing icons) (Hold Menu 8 Seconds) (Press Outdoor Equipment: selects air conditioner (AC) or heat pump (HP) equipment as well as the number of stage Refer to Section 4.3 Indoor Equipment: selects whether the equipment is a gas furnace, electric furnace or fan only Refer to Section 4.3 if old thermostat has an O...
  • Page 21 Settings Menu # Default Setting Description (Hold Menu 8 Seconds) (flashing icons) (Press SLO – slow Aux Cycle Rate: how often the MEd – medium auxiliary heat will turn on FAS – fast SLO – slow Cool Cycle Rate: how often MEd –...
  • Page 22: Check Thermostat Operation

    4.6 Turn on power Turn on your power at the source. Congratulations! You’ve completed the thermostat installation process. 5. CHECK THERMOSTAT OPERATION Tip: If at any time during testing your system does not operate properly, please contact Customer Support at 877.654.9394 or email wr.techsupport@emerson.com 5.1 Fan operation If your system does not have a G terminal connection, skip to 5.2 Heating system. 1. Press the fan button to select the ON position. The blower should begin to operate. 2. Press the fan button to select the AUTO position. The blower should stop immediately.
  • Page 23: Heating System

    5.2 Heating system 1. Press the System button to select the Heat position. 2. Press to adjust thermostat setting to 1° above room temperature. The heating system should begin to operate and the thermostat will indicate Heat On. 3. For heat pump with auxiliary- Press to adjust thermostat setting to 3° above room temperature. The auxiliary heat should begin to operate and the thermostat will indicate Heat On Auxiliary. 4. Press to adjust thermostat setting below room temperature.
  • Page 24: Using Your Thermostat

    5.4 Cooling system 1. Press the system button to select the Cool position. 2. Press to adjust thermostat setting 1° below room temperature. The blower should come on immediately on high speed, followed by cold air circulation. The thermostat will indicate Cool On. There can be up to a 5 minute delay. (see INSTALLER MENU, item 50) 3. Press to adjust thermostat setting to 1° above room temperature. The cooling system should stop operating and the Cool On icon will disappear. 6. USING YOUR THERMOSTAT 6.1 User menu To customize thermostat settings, press the Menu button from the home screen. Use the buttons to highlight Settings and press Next. Use Next and Back to navigate through menu items. Press to change the setting.
  • Page 25 User Menu Settings Default Setting Description (Press Menu button and (flashing icons) (Press release) 7 – 7 Day Schedule Type: set as either 7-Day, 5 – 5-1-1 Day 5-1-1 Day or Non Programmable 0 – Non-Programmable Early Start: starts heating or cooling On – start early early so your programmed tempera- OFF – start at program period ture is reached by the programmed time time °F –...
  • Page 26 User Menu Settings Default Setting Description (Press Menu button and (flashing icons) (Press release) Continuous Display Light: keep On – always on the backlight always on – “C” wire OFF – momentarily required Change Air Filter: set up a monthly 1 to 12 – reminder time months) reminder OFF – no filter reminder Auto-Changeover: thermostat On - enable auto automatically switches between heat OFF - disable auto...
  • Page 27: Thermostat Operation

    6.2 Thermostat operation Set Current Time and Day Note: Time icons will flash at initial power up or after a reset. 1. Press Menu 2. The time icon will be flashing, Press Next to advance and set the time 3. Use to set the correct time 4. Press Next and use to set the correct day 5. Press Exit when finished.
  • Page 28: Thermostat Schedule

    • Program Override (Temporary Hold) – Press until the desired temperature is displayed. The thermostat will override the schedule until the next programmed time period with a minimum override of 2 hours. Then the thermostat will automatically revert to the program. • Keypad Lockout – To prevent unwanted changes, the buttons can be disabled. To turn this feature On, press and hold and the Menu button until the icon appears (this can also be turned on in the menu). To turn Off, press and hold and the Menu button for 3 seconds. 6.3 Thermostat schedule Energy Saving Factory Schedule This thermostat is programmed with the energy saving settings shown in the table below for all days of the week. Wake Leave Return Sleep...
  • Page 29 Modify the Heating Schedule 1. Use the System button to select Heat 2. Press Menu 3. Use the button to select Schedule and press Next to enter the schedule 4. The time icons will flash – use to set the time for the start of a period 5. Press Next – the set point icons will flash – use to set the temperature for the current period 6. Continue to press Next to advance through all periods (Wake, Leave, Return, Sleep) for all days of the week.
  • Page 30: Specifications

    7. SPECIFICATIONS Electrical Rating: Battery Power ........mV to 30 VAC, NEC Class II, 50/60 Hz or DC Input-Hardwire ........20 to 30 VAC, NEC Class II, 50/60 Hz Terminal Load ........1.5 A per terminal, 2.5A maximum all terminals combined Setpoint Range ........45° to 99° F (7° to 37° C) Rated Differentials (@ 6°F/ Hr): ..Fast Slow Heat (Conventional Gas / Oil / Elect) .. 0.5°F 0.75°F 1.9°F Cool (Central Air) ........ 0.9°F 1.2°F 1.7°F Heat Pump (Heat and Cool) ....0.9°F 1.2°F 1.7°F Heat Pump Aux........0.5°F 0.75°F 1.9°F Operating Ambient ......
  • Page 31: Troubleshooting

    8. TROUBLESHOOTING Symptom Possible Cause Corrective Action No Heat/No Cool/No Fan 1. Blown fuse or tripped circuit breaker 1. Replace fuse or reset breaker. (common problem) 2. Furnace power switch to OFF 2. Turn switch to ON. 3. Furnace blower compartment door or 3. Replace door panel in proper position to panel loose or not properly installed engage safety interlock or door switch. 4. Loose connection to thermostat or 4. Tighten connections system No Heat 1. System not set to Heat 1. Set thermostat to Heat.
  • Page 32 Symptom Possible Cause Corrective Action No Heat (contd.) 3. (contd.) This sound indicates the thermostat is operating properly.If the thermostat does not click, try the reset operation listed below. If the thermostat does not click after being reset, contact your heating and cooling service person or place of purchase for a replacement. If the thermostat clicks, contact the furnace manufacturer or a service person to verify the heating system is operating correctly. No Cool 1. System not set to Cool 1. Set thermostat to Cool. 2. Loose connection to thermostat 2. Verify thermostat and system wires are securely attached. or system 3. Diagnostic: Set System to Cool and lower setpoint below 3. Cooling System requires room temperature. Same procedures as diagnostic for service or thermostat requires...
  • Page 33 Symptom Possible Cause Corrective Action Heat, Cool or Fan Runs Constantly. Possible short in wiring, thermostat, Check each wire connection to verify heat, cool or fan system they are not shorted or touching other wires. Try resetting the thermostat. If the condition persists contact your HVAC service person. Thermostat Display & The location of the thermostat and/or Display can be adjusted +/-5°. Thermometer Disagree the size of the Heating System may be See User Menu item 05 influencing the cycle rate Furnace (Air Conditioner) Cycles Too The location of the thermostat and/or Digital thermostats provide precise con-...
  • Page 34 Symptom Possible Cause Corrective Action “Call for Service” icon appears on 1. Heating system is not able to heat 1. See corrective action for “No Heat” displayed the space to within 10 degrees of the 2. See corrective action for “No Cool” setpoint within 2 hours 3. Replace thermostat 2. Cooling system is not able to cool the space to within 10 degrees of the 4. Make sure keypad lockout is not setpoint within 2 hours turned on ( ), If it’s OFF, try reset shown below. 3. If “--” is displayed for the Room Tem- perature, a replacement thermostat 5. Contact a service person to verify is needed the outdoor equipment is operating correctly 4. None of the buttons operate on the...
  • Page 35 Resetting the Thermostat or Thermostat Settings If the thermostat has good batteries, but has a blank display or does not respond to key presses, the thermostat should be reset by removing the batteries for 2 minutes. This reset will not change the menu settings or program. If the condition persists after reinstalling the batteries, replace the thermostat. To conveniently reset only the schedule and user settings back to factory defaults, press Menu and Backlight buttons at the same time and hold until the display goes blank and resets.
  • Page 36 CONTACT US Customer support: 877.654.9394 or wr.techsupport@emerson.com MERCURY NOTICE This product does not contain mercury. However, this product may replace a product that contains mercury. Mercury and products containing mercury must not be discarded in household trash. Refer to thermostat-recycle.org for location to send product containing mercury. FOR CALIFORNIA RESIDENTS Warning: This product contains a chemical known to the state of California to cause cancer and birth defects and other reproductive harm.