Warranty - KVH Industries TracVision A5 User Manual

KVH Industries Limited Warranty - TracVision A5
Limited Warranty on Hardware
KVH Industries, Inc. warrants the KVH product purchased against
defects in materials for a period of ONE (1) year and against factory labor
costs for a period of ONE (1) year from the date of original retail purchase by
the original purchaser. It is the customer's responsibility to verify the date of
purchase by providing a copy of a dated sales receipt for the KVH product
under warranty with the warranty claim. If this date cannot be verified, the
warranty period will begin 30 days after the date of manufacture of the
original product purchased.
If you discover a defect, KVH will, at its option, repair, replace or refund
the purchase price of the product at no charge to you, provided you return it
during the warranty period, transportation charges prepaid, to the factory
direct. Please attach your name, address, telephone number, a description of
the problem and a copy of the bill of sale or sales receipt as proof of date of
original retail purchase, to each product returned to warranty service.
This Limited Warranty does not apply if the product has been damaged
by accident, abuse, misuse or misapplication or has been modified without
the written permission of KVH; if any KVH serial number has been removed
or defaced; or if any factory-sealed part of the system has been opened
without authorization.
Return Authorization
A Return Material Authorization is required prior to returning the
product to KVH Industries. Please call our Technical Support Department at
+1 401 847-3327 or send an e-mail to techs@kvh.com to obtain the RMA
number. Write the number in large, clear characters on the outside of the
box. To avoid confusion and misunderstandings, shipments without an RMA
number clearly visible on the outside box will be refused and returned to you
at your expense. If possible, use the original box and packing material to
protect the equipment from damage in shipment. KVH assumes no
responsibility for warranty shipments from the customer to the factory if not
shipped in the manner prescribed above.
54-0208
THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY
WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT
FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES,
EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND
SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR
OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS
WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED
BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN
CONNECTION WITH ANY PRODUCT.
KVH's liability in contract, tort or otherwise arising out of or in
connection with any product shall not exceed the price paid for the product.
IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE,
INCIDENTAL, TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS
OR GOODWILL (INCLUDING ANY DAMAGES RESULTING FROM LOSS
OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN
CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF
ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO THE
PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
If any implied warranty, including implied warranties of merchantability
and fitness for a particular purpose, cannot be excluded under applicable
law, then such implied warranty shall be limited in duration to ONE (1) YEAR
from the date of the original retail purchase of this product by the original
purchaser.
Some states/countries do not allow the exclusion or limitation of implied
warranties or liability for incidental or consequential damages, so the above
limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state/country to
state/country.

Warranty

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