Troubleshooting (Full System Clear Procedure) - Royal 210DX Instruction Manual

In case of operational difficulty:
1. Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source.
Another electrical motor on the same circuit could cause interference with register operations.
2. Check that the Control Switch is set to the proper position.
3. Review the operating instructions to be sure the transactions have been performed as described in this instruction manual.
4. If you are in the "Z" mode and the error tone sounds and the prompt "E6" appears in the display, this means a
manager's security code was programmed. Press the [C] key to clear the error. Then enter the manager's security code,
press the [amt tend/TOTAL] key and continue with the operation.
5. If the register still does not function, use the Full System Clear Procedure:
CAUTION: The Full System Clear Procedure erases all transaction data AND all programming from the memory.
A. Turn the control slide switch to the "OFF" position.
B. Remove the memory back-up batteries located in the printer compartment; and unplug the register for at least 20
minutes.
C. Plug the register back-in and replace the batteries.
Turn the register "on" to the appropriate mode and reprogram the register.
D.
6. If you cannot resolve your difficulty using the previous four steps, feel free to call the Royal Customer Service at 1-800-
272-6229 (in Canada call 1-888-266-9380).
TROUBLESHOOTING
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