Loopcomm LP-9696GR User Manual page 27

If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try
resetting your Modem. Remove the power adapter from the Modem as well as the backup battery (if
available). Wait about 30 seconds and then power the Modem back on. You can run through the Smart Setup
Wizard again to see if that fixes your Internet connection issues.
PPPoE connections normally require login information. If you do not know the settings for your PPPoE
connection, please contact your Internet provider.
PPTP and L2TP connections require login information as well as IP address settings. If you do not know the
settings for your PPTP / L2TP connection, please contact your Internet provider.
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