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Summary of Contents for Loopcomm LP-9696GR
- Page 1 User’s Guide High Power Wireless-N 600mW Gigabit Router LP-9696GR...
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Page 2: Table Of Contents
CONTENTS Welcome to the Smart Setup Wizard ....13 INTRODUCTION ............4 Configure your Internet Connection ..... 14 GETTING STARTED ........... 5 Set the System Clock ..........16 Package Contents ........... 5 Configure your Wireless Settings ......17 LED Indicators ............1 Setup Summary ............ - Page 3 SMART FEATURES ..........29 Management: Dynamic DNS Settings ....45 Smart Features: Wireless Coverage Controls: ..30 Management: System Clock ......... 46 Smart Features: Access Schedule ......31 Management: System Logs ........47 Smart Features: Block Websites ......32 Management: Upgrade Firmware ......48 Smart Features: User Access (MAC Address Filtering) Management: Save and Reload Settings ....
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Page 4: Introduction
INTRODUCTION Thank you for purchasing this Loopcomm product. At Loopcomm we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. -
Page 5: Getting Started
GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power Wireless-N 600mW Gigabit Router Two Detachable 7dBi High Gain Antennas 2 x RJ-45 Ethernet Cable Power Supply Setup Guide ... -
Page 6: Led Indicators
LED Indicators (From top to bottom) Power: Indicates when the High Power Router is powered on. The LED will stay lit when the power adapter is plugged into the router. Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. -
Page 7: Back Panel Description
Back Panel Description Antenna Connectors (1-2): RJ-SMA antenna connectors. Compatible with all antennas with RP-SMA Connectors: Upgradable to high gain antennas for more range. Reset: Push down once to reboot the High Power Router. Hold down for 5-10 seconds to reset the router back to factory settings. -
Page 8: Setup Guide
SETUP GUIDE Setup Preparations Disconnect and Power Off your Existing Router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power Off your Modem Please Power off the Modem by disconnecting the Modem’s power adapter from the power outlet. -
Page 9: Connect The High Power Router To Your Modem
Connect the High Power Router to your Modem *Do NOT connect the power adapter to the High Power Router at this time a) Use the included Ethernet cable and connect one end of the cable to your Modem b) Connect the other end of the cable to the blue “Modem” port on the High Power Router... -
Page 10: Power On Your Modem
Power on your Modem Plug in your Modem’s power adapter and backup battery (if available):... -
Page 11: Power On The High Power Router And Connect It To Your Computer
Power ON the High Power Router and Connect it to your Computer a) Attach the antennas of the High Power Router to the antenna ports labeled 1 and 2 b) Connect the included grey network cable to an available port on your computer Attach the power adapter to the High Power Router’s PWR port and a power outlet... -
Page 12: Open Your Web Browser To Access The Setup Wizard
Open your Web Browser to Access the Setup Wizard 1. Open your web browser. 2. Type in: http://setup.loopcomm.com into the web address bar. 3. If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.3.1... -
Page 13: Welcome To The Smart Setup Wizard
Welcome to the Smart Setup Wizard When the web menu appears, click Start proceed with the Smart Setup Wizard. The Smart Setup Wizard will guide you through the following settings: Internet Connection System Clock Wireless Connection... -
Page 14: Configure Your Internet Connection
Configure your Internet Connection configure your Internet settings using the automatic configuration settings. The wizard will check the connection to your modem and attempt to automatically configure your Internet connection settings. If there is a problem with the connection the wizard will provide you with information regarding the problem. More advanced users may choose to configure their connections manually by selecting Manual Configuration. - Page 15 If there was a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our support department at support@loopcomm.com If the Automatic configuration was successful, you will be directed to a Configuration Successful page.
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Page 16: Set The System Clock
Set the System Clock The System Clock is used for system logs and setting schedules for Internet access. Click Sync to synchronize the System Clock with the time on your computer. Next Click to continue. -
Page 17: Configure Your Wireless Settings
Configure your Wireless Settings The default SSID of the High Power Router is “Loopcomm” To change it, enter a new name in the SSID field. Users connecting wirelessly to the High Power Router will use this ID to identify your wireless network. -
Page 18: Setup Summary
At this time, you may disconnect from the High Power Router and start a wireless connection. If you have any wired devices that you would like to attach to the High Power Router you may do so now as well. Enjoy your Loopcomm Wireless network. -
Page 19: Wireless Settings
WIRELESS SETTINGS Wireless Settings: Basic Settings The Basic Settings page allows you to adjust settings for your local wireless network. Disable All Wireless Connections: Disabling Wireless will turn off all Wi-Fi activity. Users will no longer be able to connect wirelessly to your network. -
Page 20: Wireless Settings: Basic Settings: Guest Networks20
Wireless Settings: Basic Settings: Guest Networks Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. -
Page 21: Wireless Settings: Security Settings
Wireless Settings: Security Settings The Security page allows you to change the type of wireless security settings for your wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional SSIDs as well. -
Page 22: Wireless Settings: Advanced Settings
Wireless Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the High Power Router will never fragment any frames that it sends to wireless users. -
Page 23: Wireless Settings: Wi-Fi Protected Setup (Wps)
Wireless Settings: Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. -
Page 24: Network Settings
NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the High Power Router. Subnet Mask: The subnet of the High Power Router. Default Gateway: The access point to another network. - Page 25 Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers.
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Page 26: Network Settings: Internet Network (Wan)
Network Settings: Internet Network (WAN) The Smart Setup Wizard will assist you in setting up your Internet connection. However in the case that you wish to adjust settings manually, the options on this page provide you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP... - Page 27 If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your Modem. Remove the power adapter from the Modem as well as the backup battery (if available). Wait about 30 seconds and then power the Modem back on. You can run through the Smart Setup Wizard again to see if that fixes your Internet connection issues.
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Page 28: Network Settings: Advanced Settings
Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk. Enable uPnP: Universal Plug and Play is a network feature that allows uPnP enabled devices to “just work”... -
Page 29: Smart Features
SMART FEATURES The High Power Router provides your network with Smart Features that help to provide convenience and protection for your wired and wireless network. The Smart Features allow you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control. -
Page 30: Smart Features: Wireless Coverage Controls
Smart Features: Wireless Coverage Controls: Adjust the output power of the High Power Router to control the coverage distance of your wireless network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage, select the 100% selection. Note that if you select a lower output power, your connection to your Home Network will also decrease in range. -
Page 31: Smart Features: Access Schedule
Smart Features: Access Schedule Access Schedules will enable or disable your wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as kids, employees, guests) during specific times of the day for parental control or security reasons. Enable Access Schedule b. -
Page 32: Smart Features: Block Websites
Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google"... -
Page 33: Smart Features: User Access (Mac Address Filtering)
Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network... -
Page 34: Smart Features: User Access (Ip Address Filtering)
Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the High Power Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block TCP data packets from a specific computer, you would need to figure out what that device's IP address is and select TCP from the Protocol... -
Page 35: Firewall Settings
FIREWALL SETTINGS The High Power Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them. -
Page 36: Firewall Settings: Port Filtering
Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access. -
Page 37: Firewall Settings: Port Forwarding
Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the High Power Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. -
Page 38: Firewall Settings: Dmz (Demilitarized Zone)
Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the High Power Router’s firewall. -
Page 39: Firewall Settings: Virtual Lan
irewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN) but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest. -
Page 40: Firewall Settings: Denial Of Service
Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses. The server will attempt to respond by sending a request back to the user;... -
Page 41: Quality Of Service
QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers. -
Page 42: Management Features
MANAGEMENT FEATURES The Management Features on the High Power Router allow you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type. -
Page 43: Management: System Status
Management: System Status The System Status provides you with a snapshot of your High Power Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running. -
Page 44: Management: Network Statistics
Management: Network Statistics Network statistics shows the data activity for each connection type on the High Power Router (Internet, Wireless and Wired). The Internet Connection statistics show the data activity for all upload and download data over your Internet connection. The Wireless Connection statistics shows all data activity for all wirelessly connected users. -
Page 45: Management: Dynamic Dns Settings
Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider. The High Power Router supports two of these providers (TZO and DynDNS). -
Page 46: Management: System Clock
Management: System Clock Maintain the internal clock for the High Power Router by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly. -
Page 47: Management: System Logs
The System Log is useful for viewing the activity and history of your High Power Router. The System Log is also used by Loopcomm Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required. -
Page 48: Management: Upgrade Firmware
Management: Upgrade Firmware Loopcomm Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates. The firmware update is downloaded as a zip file from the Support Webpage link on the left. You will need to have an unzipping program to open the file. -
Page 49: Management: Save And Reload Settings
Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. -
Page 50: Management: Password Settings
Management: Password Settings The default settings for the High Power Router are: Login: admin Password: admin If you wish to enable a password to protect unauthorized access to the web menu and Smart Setup Wizard, you may enter one here. -
Page 51: Technical Specifications
TECHNICAL SPECIFICATIONS Wireless Standard: 802.11n, 802.11b/g Antennas: Frequency Band: 2.4 GHz 2 x Detachable High Gain 5dBi Antennas Wireless Speed: 300Mbps (Rx), 300Mbps (Tx) 2 x Reverse SMA Connector Amplifier: 600mW Dual High Power Amplifier Ports: Dual Low Noise Amplifier 4 x RJ-45 10/100/1000 LAN ports Wireless Sensitivity: -94dBm 1 x RJ-45 10/100 /1000 WAN ports... -
Page 52: Default Settings
Power Router back to default settings, hold down the Reset button on the back panel for 10 seconds. The High Power Router will reset back to factory settings as listed below: IP Address: 192.168.3.1 Web Menu Access: http://setup.loopcomm.com Login: admin Password: admin Wireless SSID: Loopcomm Wireless Security Key (WPA/WPA2 Mixed Mode): loopcommwifi... -
Page 53: Troubleshooting And Support Information
TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your High Power Router please contact us. To contact Loopcomm Wireless’ Technical Support use one of the following methods: Email: support@loopcomm.com Web: www.loopcomm.com... -
Page 54: Troubleshooting
The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Issues I entered setup.loopcomm.com and it failed to open the Web Menu. Make sure your computer is connected to the High Power Router using the included Ethernet cable. - Page 55 I have entered setup.loopcomm.com but I cannot enter the Web Menu. I am prompted for a login and password but it does not let me continue. Check that you are using the right login and password. If this is your first time accessing the Web Menu, use the default login and password: (Login: admin, PW: admin) b.
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Page 56: Troubleshooting: Internet Connection Issues
Troubleshooting: Internet Connection Issues The Smart Setup Wizard could not automatically configure my Internet connection. Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again. b. - Page 57 I have gone through the Setup Wizard and I do not have Internet. a. Detach the power adapter and disconnect all computers from the High Power Router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on.
- Page 58 My Internet connection is unstable and drops intermittently. Power off your computer, the High Power Router and your modem. Power on your modem and wait 2 minutes. Power on the High Power Router and wait 1 minute for the router to initialize. Power on your computer and try again.
- Page 59 My Internet connection is abnormally slow. Check with your Internet provider to ensure that they are not experiencing system wide issues. b. Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again. If the speed results are the same, the issue is with your Internet provider.
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Page 60: Troubleshooting: Local Network Issues
Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity.” 1. Make sure the High Power Router is powered on. 2. Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically.”... -
Page 61: Troubleshooting: Wireless Issues
Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. Step back at least 10 feet from the High Power Router and check your signal again. The High Power Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. - Page 62 e. Place the High Power Router in a higher location near the center of your desired coverage location. f. Position the antennas on the High Power Router in opposite orientations. My wireless adapter does not connect at the maximum wireless speed. Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the High Power Router.
- Page 63 I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. Manually add a wireless network to your Vista computer: Click Start, and then click Network. Select Network and Sharing Center. Click Manage Wireless Networks.
- Page 64 I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security. Upgrade to the latest Service Pack to support the latest wireless encryption. b.
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