Nokia Internet stick CS-15 Technical Bulletin page 2

The warranty period starts from the purchase date of the product. The purchase date must be verified with a
customer's proof of purchase. The warranty period is
All swapped products must be reported to the system with the corresponding product serial number, product
code, and product type and symptom codes.
In EMEA and APAC areas all swapped products must be sent to the Material Return Center (MRC), Hungary. In other
areas the scrapping of faulty units is allowed 3 months after the swap.
Replaceable Materials to be ordered via NOL Replaceable Materials to be ordered via NOL
Replaceable Materials to be ordered via NOL Replaceable Materials to be ordered via NOL
SWAP CODE SWAP CODE SWAP CODE SWAP CODE
0634487
0634388
9904600
0730373
Testing instructions Testing instructions
Testing instructions Testing instructions
In order to avoid unnecessary warranty swaps, a faulty product must
described below before swapping. Purpose is not to test everything but suspected functionality.
Preparation Preparation Preparation Preparation
•
PC with supported operating system (see supported OS in introduction)
•
Make sure that Nokia Internet Modem is installed on the PC and application is running (installation can
be done by plug in a working sample and follow steps).
•
Local (and verified) SIM card with data services enabled is inserted properly into device
Visual inspection (First confirmation) Visual inspection (First confirmation) Visual inspection (First confirmation) Visual inspection (First confirmation)
•
Inspect the SIM contact that SIM card is inserted and properly placed
•
Inspect that USB connector is not bended by some force to any direction
Functional evaluation Functional evaluation Functional evaluation Functional evaluation
•
Make sure that "Nokia Internet Modem" application is running on PC
•
Plug-in the device to the PC
•
Device should be recognized by the software and shown in the white field below the picture, operator
name should be seen if card is in service
•
Establish a connection to the internet by pressing the "Connect" button
•
Open a browser and open a webpage to verify data connection
•
If there seems to be network registration/connection problem, should try both customer and CC SIM
CONFIDENTIAL
. The warranty period is 12 12
. The warranty period is . The warranty period is 12 12
CS-15 3G USB Modem DNA Variant; NOTE:
0634709 instead
CS_15 3G USB Modem Vanilla Variant
RD-10 Spare Part: USB Connector Cap
CA-150D Nokia USB-A Extension Cable
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months. months
months months
Description Description Description Description
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must be tested according to the procedure
must must
August 2009