Fisher & Paykel ActiveSmart RS36A72J User Manual page 36

All models
PROBLEM
Automatic ice
maker does
not work.
Ice cubes taste
tainted.
Slow ice cube
freezing.
Wet ice/
ice clumping.
Ice buildup
inside freezer
compartment.
Small or large ice
cubes.
34
TROUBLESHOOTING
POSSIBLE CAUSES
Ice maker has not been
turned on.
Water supply turned off or
not connected.
Freezer compartment not
working.
Water pressure too low.
Water line kinked/squashed.
Filter clogged.
Ice cubes stick in ice bin.
Unsealed packages may be
transmitting odor/taste.
Poor taste from incoming
water.
Door may have been left ajar.
Freezer compartment set
too warm.
Low water pressure.
Filter blocked.
Long freezer door openings.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.
Freezer door not closing
tightly.
Insufficient or excessive
water pressure.
WHAT TO DO
Switch on ice maker, see 'Using
your ice maker' section.
Connect water supply.
Contact Customer Care Center.
Check water pressure.
Check water line for kinks/squashing.
Water filter may need replacing.
Remove ice storage bin, loosen
cubes and remove clumped ice.
Replace ice storage bin.
Discard ice cubes and clean ice
storage bin. See 'Cleaning Care –
Interior' section.
Wrap or cover strong smelling foods.
Replace filter cartridge (product
parts and accessories can be
purchased through our Customer
Care Center (part number: 839041).
Close door.
Turn temperature to a colder setting.
See 'Operating instructions' section.
Check water pressure.
Replace filter cartridge, see 'Water
filter' section.
Gently tap ice to unstick or, if large
clumps occur, empty ice bin and
make new ice.
Arrange items in freezer so door
can close tightly.
Check and clean door gasket seal.
Check water pressure.