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At
Hotpoint we're committed to providingyou with the best applianceswe know how
to build and we know that you want your appliancesto give you many years of dependable
service.
Our ConsumerServicesare designed with your needs and wants in mind.
WarrantyProtection
Yournewapplianceis a well designedand engineered Seethe warrantyon the back pageof this book for
product. Before it left the factory, it went through
details.
rigoroustests to detect manufacturingdefects.And
you havea written warrantyto protect you.
Prompt
Service
at yourConvenience
Whetheryour applianceis in or out of warranty,
you'rejust a phonecall awayfrom our nationwide
networkof FactoryTrainedServiceprofessionals.
Simply call our Hotpoint serviceorganization.
You'll find them in the White,Pagesunder"Hotpoint
FactoryService:'and in the YellowPagesunder
"Hotpoint CustomerCarem Service:'
Serviceis scheduledat your convenienceand the
technician drivesa fully-stockedparts servicetruck
so that, in most cases,the repaircan be completed
in one visit.
We'reproudof our serviceand want you to be
pleased,but if for some reasonyou are not happy
with the serviceyou receive,hereare three steps to
follow for further help.
FIRST, c ontact the peoplewho servicedyour
appliance.Explainwhy you are not pleased.In most
cases,this will solve the problem.
NEXT,if you are still not pIeasedwrite all the details
— including your phone numberto:
Manager,ConsumerRelations
Hotpoint
Appliance Park
Louisville,Kentucky40225
FINALLY, i f your problem is still not resolved,write:
Major Appliance ConsumerAction Panel
20 North WackerDrive
Chicago,Illinois 60606
ServiceContracts
For trouble=free s ervicebeyond
tract we'll keepyour appliance in good
crating condition during the contract period
the writtenwarrantyperiod.
no additional charge.Servicecontracts
let you pay today's pricesfor servicea
If you preferto budgetyour repairexpenditure
month, a year,or severalyears from now.
instead of being surprisedby them, Hotpoint
And, you'll receiveservicefrom Hotpoint
offers servicecontracts for varying lengths of
trained servicetechnicians using only
time on all Hotpoint major appliances.With a
GenuineHotpoint parts.
The QuickFix@System
You can
save moneyand time
by doing it yourself.
For do-it-yourselferswho would prefer
to fix Hotpoint major appliances
themselves...Hotpoint offers an
industry first, the Quick Fix@ System.
A programfor do-it-yourselfappliance repair,
the system includes step-by-steprepair
manua/sfor refrigerators,most non-microwave
electric ranges,dishwashers,and standard
and large capacity washersand dryers,plus
speciallypackagedreplacementparts, and
technical help with a to// tree 800 numbez
Help forYouBy Phone
~— ~
Should you need help in the selection and
:
The GE Answer CenterTM 800.626.2000
purchaseof new appliances,or have
consumer information service is open 24
-
questions about the operation of the Hotpoint ~
hours a day,sevendays a week.
appliancesyou now own—or haveany other
'~"
questions about our consumerproducts or
~
Our staff of experts stands readyto assist
servicesyou areonly a TOLL-FREE call away.
The GE
Answer
Cen~ey
800.626.2000 'ouanytime'
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