Mercedes-Benz 2013 C-Class Coupe Operator's Manual page 261

flashes. The Connecting Call
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
Current location of the vehicle (as
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determined by the GPS system)
Vehicle identification number
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Information on the severity of the accident
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Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
If the vehicle occupants respond, the
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Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
If there is no response from the vehicle
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occupants, an ambulance is immediately
sent to the vehicle.
The mbrace system has not been able to
initiate an emergency call if no voice
connection to the Response Center has been
established. This can occur, for example, if
the relevant mobile phone network is not
available. The indicator lamp in the SOS
button flashes continuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, seek assistance by other means.
Making an emergency call
message
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
you see smoke inside or outside of the
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vehicle, e.g. if there is a fire after an
accident
the vehicle is on a dangerous section of
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road
the vehicle is not visible or cannot easily be
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seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
To initiate an emergency call
X
manually: press cover : briefly to open.
Press SOS button ; briefly.
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The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
Wait for a voice connection to the
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Mercedes-Benz Customer Assistance
Center.
After the emergency call, close cover :.
X
i
If the mobile phone network is not
available, mbrace is not able to make an
emergency call. If you leave the vehicle
Features
259
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