ASROCK EP2C612D8C User Manual
ASROCK EP2C612D8C User Manual

ASROCK EP2C612D8C User Manual

Server/workstation
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Summary of Contents for ASROCK EP2C612D8C

  • Page 2: Copyright Notice

    In no event shall ASRock Rack, its directors, oicers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of proits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...
  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Speciications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installation of Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Jumper Setup Onboard Headers and Connectors Unit Identiication purpose LED/Switch...
  • Page 5 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 ACPI Coniguration 3.3.2 Conigure Super IO Settings 3.3.3 Serial Port Console Redirection 3.3.4 CSM Parameters 3.3.5 USB Coniguration 3.3.6 System Coniguration 3.3.7 Hard Disk S.M.A.R.T Settings 3.3.8 H/W Monitor 3.3.9 Instant Flash IntelRCSetup 3.4.1 Processor Coniguration 3.4.2 CPU Power Management Coniguration...
  • Page 6 Boot Screen Event Logs Exit Screen Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service Chapter 6: Net Framework Installation Guide Installing .Net Framework 3.5.1 (For Server 2008 R2)
  • Page 7: Chapter 1 Introduction

    In case any modiications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may ind the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for speciic information about the model you are using.
  • Page 8: Speciications

    1.2 Speciications EP2C612D8C MB Physical Status Form Factor Dimension 12'' x 10'' (30.5 cm x 25.4 cm) Processor System Intel® Xeon processor E5-2600/4600 v3 series Socket Dual Socket LGA 2011 R3 Chipset Intel® C612 System Memory Capacity 8 x 288-pin DDR4 DIMM slots (Support NVDIMM)
  • Page 9 64Mb AMI UEFI Legacy BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8.0 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU Temperature Sensing - System Temperature Sensing - CPU/Rear/Front Fan Tachometer...
  • Page 10 Support OS Microsot® Windows® - Server 2008 R2 SP1 (64 bit) - Server 2012 (64 bit) - Server 2012 R2 (64 bit) Linux® - RedHat Enterprise Linux Server 5.10/6.5 (32 / 64 bit) - CentOS 5.10 / 6.5 (32 / 64 bit) - SUSE Enterprise Linux Server 11 SP3 (32 / 64 bit) - FreeBSD 9.2 (32 / 64 bit) - Fedora core 19 (64 bit)
  • Page 11: Unique Features

    POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS ile to your USB lash drive, loppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional loppy diskette or other complicated lash utility.
  • Page 12: Motherboard Layout

    LAN1 LAN2 CPU1 CPU2 UID1 CPU1_FAN1 CPU2_FAN1 DDR4_E (64 bit, 288-pin module, Blue) FRNT_FAN3 DDR4_F (64 bit, 288-pin module, Blue) EP2C612D8C REAR_FAN1 DDR4_C (64 bit, 288-pin module, Blue) PCIE6 (Blue) DDR4_D (64 bit, 288-pin module, Blue) SSATA_SGPIO1 PCIE5 (Blue) SATA_SGPIO1...
  • Page 13 EP2C612D8C Description 2 x 288-pin DDR4 DIMM Slots (DDR4_G, DDR4_H, Blue) ATX 12V Power Connector (ATX12V2) PSU SMBus (PSU_SMB1) ATX Power Connector (ATXPWR1) ATX 12V Power Connector (ATX12V1) 2 x 288-pin DDR4 DIMM Slots (DDR4_A, DDR4_B, Blue) LGA 2011 R3 CPU Socket 1 (CPU1)
  • Page 14 Description hermal Sensor Header (TR1) Chassis ID2 Jumper (CHASSIS_ID2) Non Maskable Interrupt Button (NMI_BTN1) Chassis ID1 Jumper (CHASSIS_ID1) CPU PECI Mode Jumper (PECI1) ME Recovery Jumper (ME_RECOVERY1) PMBUS Mode Jumper (PMBUS_SEL_ALT1) Descriptor Security Override Jumper (J100) PMBUS Mode Jumper (PMBUS_SEL_CLK1) PMBUS Mode Jumper (PMBUS_SEL_DATA1) Intelligent Platform Management Bus header (IPMB1) BMC SMBus Header (BMC_SMB_3)
  • Page 15: Onboard Led Indicators

    EP2C612D8C 1.5 Onboard LED Indicators DDR4_H (64 bit, 288-pin module, Blue) ATXPWR1 DDR4_G (64 bit, 288-pin module, Blue) DDR4_B (64 bit, 288-pin module, Blue) USB 3.0 IPMI T: USB1 DDR4_A (64 bit, 288-pin module, Blue) B: USB2 USB 2.0 T: USB1...
  • Page 16 Status Description Amber CPU1_FAN1 failed Amber Front_FAN3 failed Amber Front_FAN2 failed Amber Front_FAN4 failed Green STB PWR ready Amber Front_FAN1 failed Green BMC heartbeat LED Amber Rear_FAN1 failed Amber CPU2_FAN1 failed...
  • Page 17: I/O Panel

    EP2C612D8C 1.6 I/O Panel No. Description No. Description USB 3.0 Ports (USB3_1_2) LAN RJ-45 Port (LAN2)** LAN RJ-45 Port (IPMI_LAN)* UID Switch (UID) USB 2.0 Ports (USB_1_2) Serial Port (COM1) LAN RJ-45 Port (LAN1)** VGA Port (VGA1) Note: LAN1 supports NCSI.
  • Page 18 **here are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port LAN Port (LAN1, LAN2) LED Indications Activity / Link LED Speed LED Status Description Status Description No Link...
  • Page 19: Block Diagram

    EP2C612D8C 1.7 Block Diagram...
  • Page 20: Chapter 2 Installation

    Chapter 2 Installation his is an ATX form factor (12'' x 10'', 30.5 cm x 25.4 cm) motherboard. Before you install the motherboard, study the coniguration of your chassis to ensure that the motherboard its into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 21: Installing The Cpu

    EP2C612D8C 2.3 Installing the CPU 1. Before you insert the 2011-3-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
  • Page 23 EP2C612D8C he cover must be placed if returning the motherboard for ater service.
  • Page 24: Installing The Cpu Fan And Heatsink

    2.4 Installing the CPU Fan and Heatsink Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation.
  • Page 25: Installation Of Memory Modules (Dimm)

    EP2C612D8C 2.5 Installation of Memory Modules (DIMM) his motherboard provides eight 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel coniguration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs.
  • Page 26 he DIMM only its in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
  • Page 27: Expansion Slots (Pci Express Slots)

    EP2C612D8C 2.6 Expansion Slots (PCI Express Slots) here are 3 PCI Express slots on this motherboard. PCIE slot: PCIE5 (PCIE 3.0 x16 slot, blue, from CPU 1) is used for PCI Express x16 lane width graph- ics cards. PCIE6 (PCIE 3.0 x8 slot, blue, from CPU 1) is used for PCI Express x8 lane width graphics cards.
  • Page 28: Installing An Expansion Card

    Installing an expansion card Step 1. Before installing an expansion card, please make sure that the power supply is switched of or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation. Step 2.
  • Page 29: Jumper Setup

    EP2C612D8C 2.7 Jumper Setup he illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. he illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
  • Page 30 Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No. 37) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.7, No. 35) Chassis ID3 Jumper (3-pin CHASSIS_ID3) (see p.7, No. 33) Board Level SKU (Default) For 3U8G system, passive GPGPU Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No.
  • Page 31: Onboard Headers And Connectors

    EP2C612D8C 2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. PLED+ System Panel Header...
  • Page 32 Auxiliary Panel Header his header supports multiple (18-pin AUX PANEL_1) functions on the front panel, (see p.7, No. 31) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) his header allows you to connect SMBus (System Management Bus) equipment.
  • Page 33 EP2C612D8C Serial ATA3 Connectors These ten SATA3 connectors (SATA_0) support SATA data cables for (see p.7, No. 24) internal storage devices with SATA_5 SATA_3 SATA_1 (SATA_1) up to 6.0 Gb/s data transfer (see p.7, No. 23) rate. (SATA_2) (see p.7, No. 26)
  • Page 34 3-Pin CPU fan, (see p.7, No. 51) please connect it to Pin 1-3. *For more details, please refer to the Cooler QVL list on the ASRock Rack website. Front and Rear Fan Please connect fan cables to the...
  • Page 35 EP2C612D8C ATX Power Connector his motherboard provides a (24-pin ATXPWR1) 24-pin ATX power connector. (see p.7, No. 4) To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin 13. ATX 12V Power his motherboard provides...
  • Page 36 ALERT PSU SMBus PSU SMBus monitors the SMBCLK +3VSB (PSU_SMB1) status of the power supply, fan (see p.7, No. 3) and system temperature. SMBDATA Non Maskable Interrupt Please connect a NMI device Button Header to this header. (NMI_BTN1) CONTROL (see p.7, No. 36) Intelligent Platform IPMB_SDA This 4-pin connector is used...
  • Page 37: Unit Identiication Purpose Led/Switch

    EP2C612D8C 2.9 Unit Identiication purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identiication When the UID button on the purpose LED/Switch front or rear panel is pressed,...
  • Page 38: Dual Lan And Teaming Operation Guide

    2.11 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection for twice the transmission bandwidth, making data transmission more efective and improving the quality of transmission of distant images.
  • Page 39: Chapter 3 Uefi Setup Utility

    EP2C612D8C Chapter 3 UEFI Setup Utility 3.1 Introduction his section explains how to use the UEFI SETUP UTILITY to conigure your system. he UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
  • Page 40: Navigation Keys

    3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor let or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
  • Page 41: Main Screen

    EP2C612D8C 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. he Main screen provides system overview information and allows you to set the system time and date.
  • Page 42: Advanced Screen

    3.3 Advanced Screen In this section, you may set the conigurations for the following items: ACPI Conigura- tion, Conigure Super IO Settings, Serial Port Console Redirection, CSM Parameters, USB Coniguration, System Coniguration, Hard Disk S.M.A.R.T Settings, H/W Monitor and Instant Flash. Setting wrong values in this section may cause the system to malfunction.
  • Page 43: Acpi Coniguration

    EP2C612D8C 3.3.1 ACPI Coniguration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-sot- of mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- sot-of mode.
  • Page 44: Conigure Super Io Settings

    3.3.2 Conigure Super IO Settings Serial Port 1 Coniguration Use this item to conigure the onboard serial port 1. Select and enter the "Serial Port 1 Coniguration" and you will see the followings: Serial Port Use this item to enable or disable the onboard serial port. Serial Port Address Use this item to select an optimal setting for Super IO device.
  • Page 45: Serial Port Console Redirection

    EP2C612D8C 3.3.3 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to conigure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
  • Page 46 Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. he options include [9600], [19200], [57600] and [115200]. Data Bits Use this item to set the data transmission size.
  • Page 47 EP2C612D8C Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection.
  • Page 48: Csm Parameters

    3.3.4 CSM Parameters Boot Option Filter his option controls Legacy/UEFI ROMs priority. Launch Storage OpROM Policy Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to run those that support legacy option ROM only. Select Do not launch to not execute both legacy and UEFI option ROM.
  • Page 49: Usb Coniguration

    EP2C612D8C 3.3.5 USB Coniguration Intel USB3.0 Mode Use this item to select the mode of operation of Intel USB 3.0 controller. Coniguration options: [Enabled], [Disabled], [Auto] and [Smart Auto]. If [Auto] is selected, all USB ports work as USB3.0 ater boot to OS. If [Smart Auto] is selected, all USB ports work as USB3.0 ater boot to OS and work as USB2.0 in deep sleep stages.
  • Page 50: System Coniguration

    3.3.6 System Coniguration Primary Graphics Adapter Use this item to select the type and primary VGA in case of multiple video contorllers. Onboard VGA Use this to enable or disable the Onboard VGA function. he default value is [Auto]. Onboard LAN1 his allows you to enable or disable both the Onboard LAN 1 features.
  • Page 51: Hard Disk S.m.a.r.t Settings

    EP2C612D8C 3.3.7 Hard Disk S.M.A.R.T Settings Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. Coniguration options: [Disabled] and [Enabled].
  • Page 52: H/W Monitor

    3.3.8 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. CPU1_FAN1 his allows you to set the CPU1 fan1’s speed.
  • Page 53: Watch Dog Timer

    EP2C612D8C FRNT_FAN 3 his allows you to set the front fan 3’s speed. he default value is [Smart Fan]. FRNT_FAN 4 his allows you to set the front fan 4’s speed. he default value is [Smart Fan]. Smart Fan Control his allows you to set the Smart fan’s level speed.
  • Page 54: Instant Flash

    3.3.9 Instant Flash Instant Flash is a UEFI lash utility embedded in Flash ROM. his convenient UEFI update tool allows you to update system UEFI without entering operating systems ® irst like MS-DOS or Windows . Just save the new UEFI ile to your USB lash drive, loppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional loppy diskette or other compli- cated lash utility.
  • Page 55: Intelrcsetup

    EP2C612D8C 3.4 IntelRCSetup In this section, you may set the conigurations for the following items: Processor Conigu- ration, CPU Power Management Coniguration, Memory Coniguration, IIO Conigura- tion, PCH Coniguration and Server ME Coniguration.
  • Page 56: Processor Coniguration

    3.4.1 Processor Coniguration Per-Socket Coniguration Change Per-Socket Settings. CPU Socket 1 Coniguration Active Processor Cores Enter the number of cores to be enabled. 0 means all cores. CPU Socket 2 Coniguration Active Processor Cores Enter the number of cores to be enabled. 0 means all cores. No-Execute Memory Protection Processors with No-Execution Memory Protection Technology may prevent certain classes of malicious bufer overlow attacks.
  • Page 57: Hardware Prefetcher

    EP2C612D8C Hardware Prefetcher Automatically prefetch data and code for the processor. Enable for better performance. Adjacent Cache Prefetch Automatically prefetch the subsequent cache line while retrieving the currently requested cache line. Enable for better performance.
  • Page 58: Cpu Power Management Coniguration

    3.4.2 CPU Power Management Coniguration Intel SpeedStep Technology Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch between multiple frequencies and voltage points to enable power saving. he default value is [Enabled]. Configuration options: [Enabled] and [Disabled]. If you install Windows® Vista / 7 / 8 and want to enable this function, please set this item to [Enabled].
  • Page 59 EP2C612D8C CPU C6 State Support Enable C6 deep sleep state for lower power consumption. CPU Thermal Throttling Enable CPU internal thermal control mechanisms to keep the CPU from overheating.
  • Page 60: Memory Coniguration

    3.4.3 Memory Coniguration DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. ECC Support Use this item to enable or disable DDR ECC Support. MRC Fast Boot When enabled, portions of memory reference code will be skipped when possible to increase boot speed.
  • Page 61 EP2C612D8C RAS Mode Enable or disable RAS modes. Enabling Sparing and Mirroring is not supported. If enabled, Sparing will be selected.
  • Page 62: Iio Coniguration

    3.4.4 IIO Coniguration PCIE3 Link Width his allows you to select PCIE 3 Link Width. he default value is [Auto]. PCIE3 Link Speed his allows you to select PCIE 3 Link Speed. he default value is [Auto]. PCIE5 & PCIE6 Link Width his allows you to select PCIE 3 Link Width.
  • Page 63: Pch Coniguration

    EP2C612D8C 3.4.5 PCH Coniguration PCH sSATA Coniguration sSATA devices and settings sSATA Controller Use this item to enable or disable SATA Controller. sSATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. Press <Ctrl+I>...
  • Page 64 sSATA Rx Setting Adjust sSATA DTLE DATA Values (0-15). sSATA Device Type Identify the SATA port connected to Solid State Drive or Hard Disk Drive. PCH SATA Coniguration SATA devices and settings SATA Controller Use this item to enable or disable SATA Controller. SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive.
  • Page 65: Server Me Coniguration

    EP2C612D8C 3.4.6 Server ME Coniguration Spread Spectrum Use this item to select spread specturm mode.
  • Page 66: Server Mgmt

    3.5 Server Mgmt Wait For BMC Wait For BMC response for speciied time out. In PILOTII, BMC starts at the same time when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to BMC interfaces.
  • Page 67: System Event Log

    EP2C612D8C 3.5.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
  • Page 68: Bmc Network Coniguration

    3.5.2 BMC Network Coniguration Lan Channel (Failover) Manual setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take efect ater the system reboots. he default value is [No].
  • Page 69 EP2C612D8C he default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Coniguration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp...
  • Page 70: Security

    3.6 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
  • Page 71: Boot Screen

    EP2C612D8C 3.7 Boot Screen In this section, it will display the available devices on your system for you to conigure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature.
  • Page 72 Full Screen Logo Use this item to enable or disable OEM Logo. he default value is [Enabled]. AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo” but you want to see the AddOn ROM information when the system boots, please select [Enabled].
  • Page 73: Event Logs

    EP2C612D8C 3.8 Event Logs Change Smbios Event Log Settings his allows you to conigure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
  • Page 74: View Smbios Event Log

    View Smbios Event Log Press <Enter> to view the Smbios Event Log records. All values changed here do not take efect until computer is restarted.
  • Page 75: Exit Screen

    EP2C612D8C 3.9 Exit Screen Save Changes and Exit When you select this option, the following message “Save coniguration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
  • Page 76: Chapter 4 Software Support

    4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
  • Page 77: Chapter 5 Troubleshooting

    EP2C612D8C Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 78 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Conirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
  • Page 79: Technical Support Procedures

    EP2C612D8C 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
  • Page 80: Chapter 6: Net Framework Installation Guide

    Chapter 6: Net Framework Installation Guide ® To let Intel RSTe works properly, it is required to install Net Framework. Please follow the ® ® steps below to enable “.Net Framework” feature on Microsot Windows Server 2008 R2. 6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2) 1.
  • Page 81 EP2C612D8C 3. Check the box next to .Net Framework 3.5.1 and then click Next. 4. Click Next to continue.
  • Page 82 5. Click Install to start installing .Net Framework 3.5.1. 6. Ater the installation completes, click Close.

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