Maytag NEPTUNE 2206679 Use & Care Manual page 13

T
ROUBLESHOOTING
I
NFORMATION
Information codes may be displayed to help you better understand what is occurring with the washer.
Code
Symbol
For any codes not listed above, call Maytag Customer Assistance at 1-800-688-9900 USA
C
ODES
Meaning
The washer failed to lock the lid.
The washer experienced a power failure.
The washer experienced difficulty draining.
The washer has repeatedly tried to unlock the
lid but has been unsuccessful.
Motor not running properly.
The washer has tried to fill, but has not
reached the proper fill level.
The washer cannot spin.
Unbalanced load prevented the washer from
spinning.
The washer cannot spin because the load is
too large.
The washer cannot tumble because something
is blocking the tumblers.
The washer lid is open.
The washer lid must be opened.
or 1-800-688-2002 Canada.
Make sure nothing is obstructing the lid. Close
the lid and restart the cycle.
Restart the cycle. If code is still displayed,
check to make sure power cord is securely
plugged in.
Check for a kinked drain hose.
Check for a plugged stand pipe.
Make sure lid is firmly closed. Push the Off
button and then wait four minutes for the lid
to unlock.
OR
Unplug the washer for two minutes and plug
back in.
Call for service. See below.
Make sure the water faucets are open all the
way.
Check for kinked hoses.
Check inlet screens on fill hoses.
Press Start/Pause to restart the washer
and complete the cycle. If this problem
persists, call for service, see below.
Redistribute the load, then press
Start/Pause.
Remove some items from the tub and press
Start/Pause. If removing items does not
correct the problem, call for service. See
below.
Remove item from the tub. Press
Start/Pause.
OR
Remove part of the load from the washer.
Press Start/Pause.
If removing item(s) does not correct the
problem, call for service. See below.
The lid must be closed to start cycle. Close
the lid and press Start/Pause.
This is a safety feature.The lid must be opened
before another cycle is started.
12
Solution