ZyXEL Communications P-2024 Series Support Notes page 60

6. If the P-2024 crashes and you are able to enter the command mode, enter 'atds' in debug mode to
display the logs. Copy the logs and send them to us.
7. If the P-2024 does not crash but you still can not dial out to your ISP for Internet connection.
Capture the following logs. Copy the logs and send them to us.
sys trcp sw off (turn off packet trace)
sys log disp i (display system error logs)
sys trcp parse (display detailed trace results)
Example- Trace Example on a crashed system
ras> sys trcp sw on
ras> sys errctl 3
ras> poe debug 1
ras> dev dial 1
Start dialing for node <GPMI>...
poeNetCmdExe: chann poe0 event x420
poeChannDial: start session, peer<GPMI>
bdcastInit: pch poe0
poePut1SrvcName: '' len 0
host-uniq 31303030 len 4
putPoeHdr: ver 1 type 1 code x09 sess-id 0 len 12(x000C)
bdcastSendInit: l1.pktTx() failed, pch poe0 ch enet0
poePut1SrvcName: '' len 0
host-uniq 31303030 len 4
putPoeHdr: ver 1 type 1 code x09 sess-id 0 len 12(x000C)
### Hit any key to continue.###
$$$ DIALING dev=6 ch=0..........
poeI/C: ver 1 type 1 code x07 sessId x0000 len 274(x0112)
poeCtrlI/C: pkt len 274
poeGetTags()
service-name
service-name telstra
service-name bpa
service-name iprimus
All contents copyright (c) 2006 ZyXEL Communications Corporation.
P-2024 Support Notes
60