Xerox Phaser 3310 User Manual page 120

Problem
Toner specks
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Dropouts
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Vertical lines
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• The paper may not meet paper specifications (for example,
the paper is too moist or too rough). See "Paper
Specifications" on page
• The transfer roller may be dirty. See "Cleaning the Inside"
on page 6.4.
• The paper path may need cleaning. See "Cleaning the
Inside"on page 6.4.
If faded areas, generally rounded, occur randomly on the
page:
AaBbCc
• A single sheet of paper may be defective. Try reprinting the
AaBbCc
job.
AaBbCc
• The moisture content of the paper is uneven or the paper
AaBbCc
has moist spots on its surface. Try a different kind or brand
AaBbCc
of paper. See "Paper Specifications" on
• The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
• The toner cartridge may be defective. See Repetitive vertical
defects" on page 7.18.
• If these steps do not correct the problems, contact a
service representative.
If black vertical streaks appear on the page:
• The photosensitive drum inside the toner cartridge has
probably been scratched. Install a new toner cartridge.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the printer may be dirty.
Clean the LSU (see
Solving Print Quality Problems
Solution
A.2.
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page
page 6.5).
A.2.
7.17
P S
ROBLEM OLVING