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Troubleshooting
During the course of installation, you may encounter various issues in
regards to the usage of either the camera or the ComproView
software. The following pages contain the list of troubleshooting
procedures which should help you overcome any difficulties.
The troubleshooting is divided into four sections, initial setup, stand
alone onboard program, ComproView and remote viewing via
Internet Explorer.
Initial Hardware / Software Setup
Installation
After you've successfully connected the power and network port of
the IP50W, please ensure that you've installed the latest software
from our website, www.comprousa.com. Once the software for IP
camera had been installed, you can use the included iWizard which
can be found under Start -> Program Files -> ComproView.
The iWizard will automatically scan for all of the available cameras
on the network, even though they might not be on the same
subnet.
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