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Summary of Contents for COMPRO IP540
- Page 1 V149-101101...
- Page 2 This manual is only intended for the users of Compro IP540, IP540P, IP570, and IP570P network camera, and is applicable for firmware release 1.499. The camera appears on the cover of this manual is a IP540 which may slightly differ with IP570 in appearance.
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Page 3: Table Of Contents
IP540(P) Full Feature List: ........ - Page 4 IP540(P)/IP570(P) Available Video Modes ........
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Page 5: Chapter 1: Product Overview
Package Contents IP540(P) Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your local distributor. Figure 1-1. IP540(P) Parts list IP540(P) Network Camera RJ-45 LAN Cable Power Adaptor (12V, 2A) Power Cable... -
Page 6: Ip570(P)
Compro IP540(P) / IP570(P) IP570(P) Figure 1-2. IP570(P) Parts list IP570(P) Network Camera Installation CD RJ-45 LAN Cable I/O Expansion Box Power Adaptor (12V, 2A) Connection cable for I/O expansion box Power Cable Screw for ceiling mount x 3, screw mount x 3,... -
Page 7: Features
Chapter 1: Product Overview Features Compro IP540(P) camera series offers an advanced 340-degree panning with 100-degree tilting mechanical design for continuous movement, ideal for live monitoring locations such as home, warehouse, small business or restaurant lobby area where there is a need for the camera to follow a person or objects. -
Page 8: Ip570(P) Full Feature List
Compro IP540(P) / IP570(P) IP570(P) Full Feature List • 1/4” CMOS progressive scan sensor • Pan, Tilt (pan of 340 degrees, tilt of 100 degrees), 12x optical zoom with auto focus • Day and night functionality with mechanical IR cut filter switching • Built-in IR LED x12 • Supports real-time H.264, MPEG-4 and MJPEG compression (Triple Codec) • Supports dual streams simultaneously • Video frame rate is up to 15 frames per second at 1280 x 1024 resolution • Smart motion detection • Two-way audio with built-in MIC (External speaker not included) • Supports UPnP (Universal plug and play) • Supports10/100 802.3/Ethernet • Optional 802.11b/g/n WLAN upgrade module • Supports local storage (microSD/SDHC) • Easy to Install with IP Cam Wizard • Remote Monitoring from 3GPP Mobile • Bundle with powerful 32-channel IP video management software --- ComproView • Includes Digital I/O box for External Sensor and Alarm (3 In/3 Out) -
Page 9: Application Diagram
Chapter 1: Product Overview Application Diagram I/O Input I/O Output Wireless 16-CH WebVUer Sensor Alarm Module I/O Module Video 3rd-party NAS Analytics Audio Input 32-CH ComproView Internet 3GPP microSD/SDHC Audio Output iPhone Local Storage Figure 1-3. Application diagram Application Diagram... -
Page 10: Camera Layout
Compro IP540(P) / IP570(P) Camera Layout Figure 1-4. Front and rear view of IP540(P) and 570(P) IR LEDs x 6 (12 in total) Light sensor Lens IR LEDs x 6 (12 in total) Microphone LED status indicator USB Wireless adaptor connector Power connector Ethernet Port I/O box connector Audio Output MicroSD/SDHC card slot Reset Button Microphone Input... -
Page 11: Led Status Indicator
Chapter 1: Product Overview LED Status Indicator The LED status indicator comprises a blue LED and a red LED. When you turn on the power of IP540(P) camera, the camera will start booting procedure. The IR LEDs and LED status indicator will be lit in the following patterns: 1. A few seconds after the IP camera powers on, the IR LEDs and LED status indicator becomes lit. The IR LEDs appears red. 2. After about 5 more seconds, the IR LEDs turns off. 3. Attempting to connect: Establishing connection takes about 60 seconds. After the connection is established, the blue LED will remain lit. 4. Connection established: LED status indicator remains lit in blue. 5. Connection failed: Blue LED light flashing on and off. Steady (Blue) Blinking (Red) The unit is either not working... - Page 12 Compro IP540(P) / IP570(P)
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Page 13: Chapter 2: Installation
Ethernet port on camera: Use the bundled RJ-45 LAN cable to connect the Ethernet port of the IP camera to the Ethernet port of your hub/router. Wireless adaptor (Optional accessory): If you have purchased the Compro USB wireless adaptor for wireless connection, please plug it into the USB port of IP camera for wireless reception. -
Page 14: Connecting Camera Using Poe Feature
Compro IP540(P) / IP570(P) Connecting Camera Using PoE Feature The illustrations below show how to connect your IP540(P) and IP570(P) camera using PoE feature. Figure 2-2. Connecting to a PoE-capable LAN switch Figure 2-3. Connecting to a LAN switch through a midspan... -
Page 15: Wireless Connection
Chapter 2: Installtion Wireless Connection With the Compro wireless adaptor installed, you can also opt for using the wireless connection. Please keep in mind that you can only have one active connection at a time, either through LAN or wireless network. -
Page 16: Mounting On The Wall Or Ceiling
Compro IP540(P) / IP570(P) Mounting on the Wall or Ceiling Screw the mounting plate into the Secure the IP camera to the ceiling mounting surface. plate. Loosen the screw that fixes the trapezoid- Let the two tips of the fastening... -
Page 17: Installing Camera Software
Chapter 2: Installtion Installing Camera Software The software for your camera includes 3 major parts which help you use the IP camera: 1. iWizard Installer and iWizard utility: For quick and convenient setup of your IP camera software/ hardware in steps. Having installed the iWizard, double-click on the iWizard icon on your desktop and it will start to search the available cameras on your network. -
Page 18: Running The Iwizard Installer
Compro IP540(P) / IP570(P) Running the iWizard Installer Before running Compro software, make sure you have the IP Camera beside you. To install the software, insert the installation CD supplied with the camera into your CD-ROM drive, and the iWizard installer will start and guide you during the installation process of the hardware and software for your IP camera. You will be asked to select the displayed language first. - Page 19 Chapter 2: Installtion 4. Please check the camera name, date and time setting. Figure 2-10. Camera configuration 5. When you come to Seedonk setup, you can choose whether to use Seedonk P2P service and remotely access your camera through Seedonk platform. If you choose [Yes], you may opt for connecting to a different Seedonk server by pressing the [Advanced...
- Page 20 Compro IP540(P) / IP570(P) 7. Select the orientation of your IP camera in Standard Position or Ceiling Mount. You can also change the orientation setting later via the Web client. Figure 2-13. Orientation configuration 8. (If you are not using wireless connection,...
- Page 21 Figure 2-16. iDDNS configuration Notice! The iDDNS is a free DDNS (Dynamic Domain Name Service) service from Compro. If you are using floating IP, you need to apply for DDNS service to create a hostname that links to your home or office IP address, which provides easy- to-remember URL for quick access to your camera anytime, anywhere. After successfully creating the iDDNS address name, you can then enter http://xxx (input by yourself ).iddns.org in a browser to access your IP camera.
- Page 22 Compro IP540(P) / IP570(P) 12. (Skip this part if you didn’t enable Seedonk P2P service.) After successful login to your Seedonk account, you may choose to download and install Seedonk Messenger by clicking on [Download and Install]. Click on [Next] if you wish to do so later manually.
- Page 23 Figure 2-21. Multi-camera setup Notice! The iDDNS is a free DDNS (Dynamic Domain Name Service) service from Compro. If you are using floating IP, you need to apply for DDNS service to create a hostname that links to your home or office IP address, which provides easy-to-remember URL for quick access to your camera anytime, anywhere. After successfully creating the iDDNS address name, you can then enter http://xxx (input by yourself ).iddns.
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Page 24: Installing Comproview
Compro IP540(P) / IP570(P) Installing ComproView 1. After your iWizard setup completes, you can choose to install the professional video management software ComproView by choose [Install] as illustrated below. The ComproView Installation wizard in the installation CD will help you to step-by-step in the process. Please follow the on-screen instructions to install ComproView. Figure 2-22. ComproView setup in iWizard 2. -
Page 25: Chapter 3: Accessing Camera
Chapter 3: Accessing Camera Viewing Streaming Video Compro provides a wide range of access method to view the live video streamed from the IP camera that you’ve just installed, which includes: 1. View the live video stream from a single camera via the Internet Explorer (WebVUer) which comes with all Desktop/Laptop/Nettop with Windows system. This is the easiest way of using the IP camera and... -
Page 26: Accessing Via Pc Web Browser
Compro IP540(P) / IP570(P) Accessing via PC Web Browser User can check the current condition of the monitored area via Internet Explorer which comes with all Windows-based computer system. Please refer to the following steps to watch live view on WebVUer: 1. - Page 27 Chapter 3: Accessing Camera 6. And then the reconfirmation dialog will appear on the screen. Please press [Install] button to install the [USActiveX.cab] and “ComproClientActivex.cab] on your system. Figure 3-5. Security Warning 1 Figure 3-6. Security Warning 2 7. After ActiveX installation completes, the Windows Security Alert dialog appears. Please click [Unblock] to unblock it from firewall.
- Page 28 Compro IP540(P) / IP570(P) 8. Now you can start using web browser for watching live video and controlling IP camera. Figure 3-8. Live view Notice! If your IP camera falls behind a firewall, you will need to enable ports 80 and 554 (default ports used by camera) in your firewall and link them to the internal IP address of the camera.
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Page 29: Accessing Via Iphone/Smartphone
Chapter 3: Accessing Camera Accessing via iPhone/Smartphone As long as your device comes with built-in web browser, you can use the device to view the live video stream via MJPEG mode (video only), which is supported on popular smartphones like iPhone and a wide range of mobile devices such as NB, Mobile Phone, PDA, Nettop, MID. -
Page 30: Accessing Via 3Gpp Mobile Phone
Sony Ericssion: T700 / W910 / Z750i Dopod: CHT9110 Notice! Compro Technology does not guarantee the successful viewing of live video on every 3GPP-compatible cell phone. You may also need to consult with the mobile network service provider about the usage and availability of 3GPP format. -
Page 31: Chapter 4: Live View
On the first page, you can see the basic control panel at the top and on the left-hand side, and the live video on the right-hand side. Click on the icon to hide or show the control panels. Figure 4-1. Layout of LiveView page for IP540(P) Left control panel – Here provides control over video recording, voice communication, I/O, Pan/Tilt and snapshot. -
Page 32: Page Layout - 570(P)
Compro IP540(P) / IP570(P) Page Layout - 570(P) Figure 4-2. Layout of LiveView page for IP570(P) Left control panel – Here provides control over video recording, voice communication, I/O, Pan/Tilt and snapshot. Video stream selection – You can switch between Stream-1 and Stream-2. (stream-2 can be configured in video settings). -
Page 33: Icons On Live View Page
Focus Control for IP570(P): Press the plus sign and minus sign button to adjust focal point. Push the [Auto Focus] button to automatically adjust focus. Precision Zoom Control for IP540(P): Precision zoom lets you zoom in on the image by cropping the image at its original size. This is only available in motion adaptive mode. -
Page 34: Others
Compro IP540(P) / IP570(P) Others Other icons seen on this page: Click on the left/right arrow to Switch Channel. The crosshair icon means when you move your cursor over a point on the live image and make a mouse click, that point will become the new center of view. The arrow icon moves... -
Page 35: Chapter 5: Configuration
Chapter 5: Configuration Chapter 5: Configuration Main Setup Page The main setup screen consists of all the basic settings options. To access the main setup page, click on the Setup button seen at the top-right location in the live view screen. Then the setup page as shown in the picture below will be displayed. -
Page 36: Video Settings
Compro IP540(P) / IP570(P) Video Settings Here you can configure the settings for video stream. Figure 5-2. Video Settings Video Mode You can select between Turbo Picture and Motion Adaptive mode. • Turbo Picture - This feature will provide you with the best video quality, but max. frame rate will be limited to 15 FPS. -
Page 37: Camera Settings
Chapter 5: Configuration Camera Settings Here you can control the image color and related settings as well as IR light of your IP camera. Figure 5-3. Camera setting page Video Properties Here you can adjust the Brightness, Sharpness and Saturation on your IP camera. White Balance This controls the white balance of IP camera; available selection: Auto (default), Sunny, Cloudy, Fluorescent Lamp, and Incandescent Lamp. -
Page 38: Ir Light Control (Ip70 Only)
Compro IP540(P) / IP570(P) IR Light Control The network camera is equipped with a IR light sensor and 6 IR LEDs (inside casing ), which makes it capable of fitting different lighting situations and providing 24/7 monitoring. IR Light Sensor IR LEDs (Inside) Normal lighting Without IR LEDs With IR LEDs (Indoor lights on) (Indoor lights off ) (Indoor lights off ) Figure 5-4. Effect of IR LEDs The IR light sensor allows the camera to detect the lighting condition of the environment and to turn on/ off the IR LEDs accordingly; you can configure the IR light operation mode to be [Auto], [Always On], [Always... -
Page 39: Audio Settings
Chapter 5: Configuration Audio Settings Here you can choose to enable or disable the audio and also adjust the volume. The Stream-2 audio is only available for adjustment when you turn on the 2nd Stream and check its 3GPP mode option under video settings. -
Page 40: Network Settings
Wireless If you have installed the Compro wireless adaptor on your IP camera, you can set up the wireless connection in this page. To connect wirelessly, please check the [Use Wireless First] box to give priority to wireless connection when LAN network is also connected. And then provide the necessary information on IP address (to obtain IP address via DHCP or use specified static IP address) and access point. And click [Save] for the... -
Page 41: Network Diagnostic
Set the RTSP (Real-Time Streaming Protocol) port for your IP camera to enable the support of 3GPP streaming for mobile phones. Default: 554. If you need to use port forwarding, please refer to the troubleshooting section for port forwarding setup. DDNS Click here to enable the DDNS (Dynamic Domain Name Service) service if you are using floating IP and want to link to your IP camera using an URL. Compro iDDNS service is recommended here for use. Or if you already have an account with DynDNS or no-ip, you can also input its domain name here for easier access to your IP camera. UPnP Check here to enable/disable the UPnP feature on your IP camera installed on your local network. Also, you can change the device name here. -
Page 42: Ptz Control
Compro IP540(P) / IP570(P) PTZ Control Here you can manage your camera’s preset view points (or positions). And configure the patrol mode to let the camera patrol the preset positions. Figure 5-11. PTZ control page Preset Points Add Preset Points Firstly use the arrow buttons to move the IP camera to the desired position. -
Page 43: Patrol Mode
Chapter 5: Configuration Delete Preset Points If you would like to delete a preset point, please select a preset point from the “Available Preset Points“ list. Before you press [remove] to delete the selected preset point, you can click [Go To] button to move the camera to the selected position and check the view in the preview window. -
Page 44: Event Setup
Compro IP540(P) / IP570(P) Event Setup When an event happens, like detected motion or triggered I/O device, a snapshot can be instantly sent to your E-mail account, ftp server, image server, notification server, or HTTP server, to warn you about what’s happened. -
Page 45: Motion Detection Setup
Chapter 5: Configuration the Motion Detection setting. You can also select the I/O port to be triggered. After finishing setting event trigger, click [Next] to select event actions so your camera will take snapshots, send e-mails, upload images to ftp, or sound warnings via output port. Motion Detection Setup Motion detection feature provides a selection of 3 regions for motion detection. You can directly click and drag on the preview screen to set a detection region. -
Page 46: Date Setup
Compro IP540(P) / IP570(P) Date Setup Here displays the current time information stored in your IP camera, and you can set up the Time Zone in your current region or country, get time information from NTP server, and synchronize the clock of your camera system with your PC or manually adjust clock. -
Page 47: Chapter 6: Event Viewer
Chapter 6: Event Viewer Chapter 6: Event Viewer Here displays the history of past events successfully triggered by motion, I/O, schedule or audio detection. Click on any type of event trigger to view its history. Or click on the image link, if any, to view the snapshot taken at the occurrence of a pre-defined event. - Page 48 Compro IP55/60/70 Network Camera...
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Page 49: Chapter 7: Maintenance
Figure 7-2. System log Maintenance You can reboot your IP camera, select another language, manage user profile, reset to factory default settings, or update the firmware of IP camera (please download the latest firmware from Compro’s website first). Figure 7-3. Maintenance page Maintenance... -
Page 50: Reset All Settings To Default
Firmware Update You can download the latest firmware from Compro’s website (www.comprousa.com). After downloading the firmware, please open the web interface for IP camera setting, and click Setup à Maintenance (top-right) à Maintenance (left menu) and look for firmware update section. Press the Browse button and locate the downloaded firmware file and press Upgrade button to update camera firmware. -
Page 51: Chapter 8: Troubleshooting
ComproView has been installed, you can use the included iWizard which can be found under Start -> Program Files -> ComproView. Figure 8-1. Compro program folder The iWizard will automatically scan for all of the available cameras on the network, even if they are not on the same subnet. -
Page 52: Hardware Wiring Check
Compro IP540(P) / IP570(P) Hardware wiring check 1. Please check that the camera has been connected to either the wired or wireless network and has been powered on for over 1 minute. You can check the status of the IP camera by checking the front LED indicator. -
Page 53: Reset To The Factory Default Settings
3. Please re-configure the Compro IP camera using the iWizard. Once the camera is reset, it takes 1 minute to reboot. Please wait and start the IP Camera Utility later again to scan for the camera. -
Page 54: Trouble With The Activex Client
Once launch the Internet Explorer and enter the camera’s IP address in the address field, it will ask for the user name and password combination (the default is admin/admin, case sensitive). Notice! The ActiveX component developed by Compro currently only runs on Microsoft Internet Explorer 6 or greater. It does not function on other web browsers for the time being. - Page 55 Internet Explorer. Figure 8-8. Browser security setting If you’ve done all of the above but are still unable to obtain video / audio on the browser, please delete all of the files under (OS Drive):\Program Files\Compro Embedded\ and reinstall the ActiveX client. Finally, if you encountered the error where the browser returns “213 file not found”, please restart your computer, which should help in this situation.
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Page 56: Remote Viewing Via Internet Explorer
Compro IP540(P) / IP570(P) Remote Viewing via Internet Explorer You may wish to check the video or audio of the IP camera from a remote location. The followings are the steps you will need to go through for successful viewing. -
Page 57: Ddns Setup
2nd camera to 81 and 554 respectively and accessing the 2nd camera by logging on to http://61.220.20.16:81. DDNS Setup DDNS allows you to link camera’s IP address to a hostname with which you can access your camera on the Internet. If your camera system obtains IP address via DHCP mode, you need to enable DDNS feature under network setting and apply for a DDNS (Dynamic DNS), so the hostname can be obtained from Compro’s free iDDNS service or by login on to the website of some service providers such as DynDNS or no-ip. After you have applied for a DDNS, please log in to the IP Camera’s setup page, and look for [Network] > [DDNS] and provide all the required information.. Using Compro iDDNS Service If you want to use Compro iDDNS service, please run the Compro iWizard and choose “Yes” in the Step 5 to set up iDDNS and then input the preferred address and click “Check Availability” to check whether the inputted address is being used. When successful, you can click “Create Shortcut” button to create a shortcut on your desktop for convenient access. DDNS Setup... -
Page 58: Contacting Compro Technical Support
Compro IP540(P) / IP570(P) Figure 8-12. DDNS setup in iWizard The iDDNS is a free DDNS service provided by Compro. If you are using floating IP, you need to apply for DDNS (Dynamic Domain Name Server) service to create a hostname that links to the IP address on your home or office network. This provides easy-to-remember URL for quick access anytime, anywhere. After successfully obtaining the iDDNS address, you only need to log on to http://xxx (your preferred address).iddns.org to access your IP camera on a web browser. If your local LAN network and router sit behind a firewall, you have to set a HTTP port allowing inbound access. For example, if you set the http port “2001” for your IP camera, your IP camera address will be:... -
Page 59: Chapter 9: Technical Specifications
Chapter 9: Technical Specifications Chapter 9: Technical Specifications Category IP540/IP540P IP570/IP570P Image Sensor 1/3" CMOS Megapixel sensor 1/4" CMOS Megapixel sensor • Focal Length: 4.0 mm • Focal Length: 3.8(W)~45.6(T) mm Lens • Max Aperture Ratio: F1.5 • Max Aperture Ratio: 1.65(W)~F360(T) • Fixed iris • Auto Iris Pan range -170° ~ +170° total of 340 degree Tilt Range -10°... - Page 60 Compro IP540(P) / IP570(P) Category IP540/IP540P IP570/IP570P • Multiple channel management • iDDNS service for dynamic IP and desktop shortcut creation Software ComproView • Recording search and playback • Scheduled and event-driven management • Smart Detection • Monitor the current condition of the monitor area via Internet Explorer Internet Explorer • Capture a still image and save it in JPEG format on PC (ActiveX) • Alarm and event management: FTP, I/O alarm, server notification and email Browser • PC, Laptop, Nettop, MID with IE/ActiveX support. Supported Devices • Mobile phone, iPhone/iPod, PDA support in MJPEG mode. MJPEG Mode Viewing of camera image via phone browsers...
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Page 61: Chapter 10: Appendix
Chapter 10: Appendix Chapter 10: Appendix IP540(P) New Firmware Feature Your IP540 and IP540P camera supports several new features in a recently released version 1.51 firmware. They are as follows. Active Bandwidth Management When network congestion occurs, Compro network camera can intelligently force down current user-defined video bit rate and bring it back when healthy bandwidth level becomes available. -
Page 62: Recording Setup
Compro IP540(P) / IP570(P) Platform SMTP Hotmail smtp.live.com Google Mail smtp.gmail.com In [Authentication Method], select [Login]. Enter a complete email address in [User Name] field: xxxx@xxxx. com. Other SSL webmail platforms are not tested. Recording Setup This feature allows the camera to store video clips (audio may be included if enabled) to either the local or the remote storage device. -
Page 63: Sms Notification
To enable the digital zoom feature: 1. Go to Live View page, and click on the magnifier icon located on the lower-left corner of Live View page, and then the digital zoom control window will pop up. 2. Check [Enable Digital Zoom] option and set desired zoom ratio by dragging the adjustment bar. Then 10-3 IP540(P) New Firmware Feature... -
Page 64: Profile Management
Setup] > [Event Server Setup] > [Email server], and enter the subject in [Subject] field. Compro Home Security Control Panel Compro Home Solution (optional purchase) control panel will be seen on the live view page of IP540. The arm/disarm button allows user manually or remotely control home security system. For instruction, see its user’s manual. -
Page 65: Ip540(P)/Ip570(P) Available Video Modes
Chapter 10: Appendix IP540(P)/IP570(P) Available Video Modes Stream 1: Resolution SXGA (1280x1024) VGA (640x480) QVGA (320x240) QQVGA (160x120) Codec MPEG-4, H.264 MPEG-4, H.264 MPEG-4, H.264 MPEG-4, H.264 Turbo Picture mode: Turbo Picture mode: Turbo Picture mode: 15, 10, 7.5, 5 15, 10, 7.5, 5... -
Page 66: List Of Figures And Tables
Figure 1-4. Front and rear view of IP540(P) and 570(P) ....... - Page 67 Figure 8-1. Compro program folder ........