The Winclient Activex Viewer And The Winclient Ap - ATEN KN4164Vl User Manual

KVM over IP Switch User Manual

The WinClient ActiveX Viewer and the WinClient AP

Problem
My KVM over IP units
don't show up in the
Server List window when
I start the WinClient AP
program.
The WinClient ActiveX
Viewer and the WinClient
AP won't connect to the
KVM over IP switch.
After upgrading the
firmware, the WinClient
ActiveX Viewer or
WinClient AP do not run.
Part of the remote
window is off my monitor.
The remote screen is
rotated 90 degrees.
I cannot run Net Meeting
when the WinClient is
running.
After logging in I can't
open the WinClient
ActiveX viewer.
244
Only units whose Access Port settings for Program (see
page 157) match the number specified for Port in the
Server area of this dialog box appear in the Server List
window. Make sure that your entry for Port matches the
entry you have specified for Program on the Device
Management Network page.
DirectX 8.0 or higher must be installed on your client
computer.
The old version of your .ocx file was not deleted. You must
delete the old file. There are two methods to delete the file.
1. For the ActiveX Viewer: Open IE
Add-ons. Delete or disable all occurrences of WinClient.
2. For the WinClient AP: Open Explorer and search for
WinClient.ocx. Delete all occurrences.
1. Perform an Auto Sync (see WinClient Control Panel
Functions, page 61 for details).
2. If Keep Screen Size is not enabled (see Screen Options,
page 91), use the AutoSync feature (see Video Settings,
page 73), to sync the local and remote monitors.
3. If Keep Screen Size is enabled, you can scroll to the
areas that are off screen.
Enable Keep Screen Size (see Control Panel
Configuration, page 90).
Enable Keep Screen Size (see Control Panel
Configuration, page 90).
1. You don't have the authority to install the WinClient Con-
trol add-on on your client computer. Have the person
with administrator privileges on your client computer run
the program the first time to get it installed. It will open
for you after that.
2. Under Vista, you must also add the switch's URL
address to the list of trusted sites: Tools
→
Options Security
Resolution
→
Tools
→
→ →
Trusted Sites
→
Manage
Internet
Sites.