Troubleshooting; Troubleshooting Guide - Heat & Glo CF230E Owner's Manual

8

Troubleshooting

A. Troubleshooting Guide
Issues
1. Appliance doesn't turn on
with the main switch or
remote transmitter.
2. Appliance is on, but
no fl ame or low fl ame
intensity.
3. Flames are frozen.
4. Excessive noise in the
lower portion of the
appliance.
5. Heating system doesn't
come on.
6. Fan runs but no heat is
put out.
7. Heating element is on but
fan doesn't run.
8. The heater doesn't turn
off.
9. Excessive noise in upper
portion of the heater.
10. Remote control doesn't
work.
11. Odor
16
Possible Causes
A. Power switch is "OFF".
B. Circuit breaker is tripped.
C. Appliance is unplugged
from wall outlet.
D. Loose wiring.
A. The bulb(s) is (are)
burned out.
B. Loose wiring.
A. Loose wiring.
B. Flame element is not
attached to the motor.
C. Motor is defective.
A. Flame element isn't
seated properly.
B. Motor is defective.
A. Heating system switch is
"OFF".
B. Thermostat is set too low.
C. Heating system is
overheated.
D. Loose wiring.
A. Loose wiring.
B. Bad heating element.
A. Loose wiring.
B. Fan is defective.
A. Thermostat is set too
high.
A. Build up of dirt on the
fans.
B. Heater fan is defective.
A. Remote is out of range.
B. Low batteries.
A. The heater may emit a
slight, harmless odor
when fi rst used. This is a
normal condition caused
by initial heating of the
internal parts and will not
occur again.
Heat & Glo • CF230E & CF260E • 4038-825 Rev F • 06/05
Solutions
Turn the power switch to the "ON" position.
May need to put the appliance on a dedicated service or reduce the
number of appliances on the circuit.
Plug the cord into an outlet.
Check all wiring for loose connections.
Replace the bulb(s).
Check all wiring for loose connections.
Check all wiring for loose connections.
Reattach the fl ame element to the motor.
Replace the motor.
Reinstall the fl ame element.
Replace the motor.
Turn the heating system switch to the "ON" position.
Turn the thermostat knob clockwise until you hear a "click".
The heating system is protected by a thermal cutout switch. Shut off all
switches. Wait fi ve minutes, then turn the heater on.
Check all wiring for loose connections.
Check all wiring for loose connections.
Replace the heating system.
Check all wiring for loose connections.
Replace the heating system.
Turn the thermostat knob clockwise until you hear a "click".
Clean all fans.
Replace the heating system.
Move remote closer to the heater.
Replace the batteries.