Ubc Adapter; Cables - Symbol MC3000 User Manual

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10-8
MC3000 Integrator Guide

UBC Adapter

Problem
Spare battery Charging LED
does not light when spare
battery is inserted.
Battery not charging.

Cables

Problem
Mobile computer amber Charge
LED Indicator does not light
when mobile computer
attached.
Mobile computer battery is not
charging.
During data communication, no
data was transmitted, or
transmitted data was
incomplete.
Table 10-5. Troubleshooting the UBC Adapter
Cause
Spare battery is not correctly
seated.
Charger is not receiving power.
Spare battery is not correctly
seated.
Battery was removed from charger
or charger was unplugged from AC
power too soon.
Battery is faulty.
Table 10-6. Troubleshooting the Cables
Cause
Cable is not receiving power.
Mobile computer is not seated
correctly in the cable.
Mobile computer was detached from
cable or cable was unplugged from
AC power too soon.
Battery is faulty.
The mobile computer is not fully
seated in the cable.
Cable removed from mobile
computer during communication.
Incorrect cable configuration.
Communication software is not
installed or configured properly.
Remove and re-insert the spare battery into the charging slot, ensuring it is correctly
seated.
Ensure the power cable is connected securely to both the charger and to AC power.
Remove and re-insert the spare battery into the charger, ensuring it is correctly seated.
Ensure charger is receiving power. Ensure the battery is seated correctly. If a battery is
fully depleted, it can take up to four hours to fully recharge a Standard Battery and it can
take up to six hours to fully recharge an Extended Life Battery.
Verify that other batteries charge properly. If so, replace the faulty battery.
Ensure the power cable is connected securely to both the cable and to AC power.
Remove and re-insert the mobile computer into the MC3000 connector, ensuring it is
correctly seated.
Ensure the cable is receiving power. Ensure mobile computer is seated correctly. If the
mobile computer battery is fully depleted, it can take up to four hours to fully recharge a
Standard Battery and it can take up to six hours to fully recharge an Extended Life Battery.
Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-insert the mobile computer into the cable, ensuring it is correctly seated.
Reattach cable to mobile computer and retransmit.
See
Chapter 2, Accessories
for cable configurations.
Perform communication setup as described in
Solution
Solution
Communication Setup on page
2-25.

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