Statement Of Limited Product Warranty - Thermador Pro Grand User Manual

Statement of Limited Product Warranty

What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances
Corporation in this Statement of Limited Product Warranty
applies only to the THERMADOR
the first using purchaser, provided that the Product was
purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
way for THERMADOR to notify you in the unlikely event of
a safety notice or product recall.
How Long the Warranty Lasts
THERMADOR warrants that the Product is free from
defects in materials and workmanship for a period of seven
hundred thirty (730) days from the date of purchase. The
foregoing timeline begins to run upon the date of purchase,
and shall not be stalled, tolled, extended, or suspended, for
any reason whatsoever.
Repair/Replace as Your Exclusive
Remedy
During this warranty period, THERMADOR or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then THERMADOR will replace your Product
(upgraded models may be available to you, in the sole
discretion of THERMADOR, for an additional charge). All
removed parts and components shall become the property
of THERMADOR at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be
extended with respect to such parts. The sole liability and
responsibility of THERMADOR hereunder is to repair
manufacturer-defective Product only, using a
THERMADOR-authorized service provider during normal
business hours. For safety and property damage concerns,
THERMADOR highly recommends that you do not attempt
to repair the Product yourself, or use an unauthorized
®
appliance sold to you,
servicer; THERMADOR will have no responsibility or
liability for repairs or work performed by a non-authorized
servicer. If you choose to have someone other than an
authorized service provider work on your Product, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL
AND VOID. Authorized service providers are those persons
or companies that have been specially trained on
THERMADOR products, and who possess, in the opinion
of THERMADOR, a superior reputation for customer
service and technical ability (note that they are
independent entities and are not agents, partners, affiliates
or representatives of THERMADOR). Notwithstanding the
foregoing, THERMADOR will not incur any liability, or have
responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request,
THERMADOR would still pay for labor and parts and ship
the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time
or other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product
THERMADOR is under no obligation, at law or otherwise,
to provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has
expired.
Warranty Exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of
THERMADOR, including without limitation, one or more of
the following:
• Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
• Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure
to maintain, improper or negligent installation,
tampering, failure to follow operating instructions,
mishandling, unauthorized service (including self-
performed "fixing" or exploration of the appliance's
internal workings).
• Adjustment, alteration or modification of any kind.
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