Comdial 7700S User Manual page 27

Using Special Attendant Buttons
To direct incoming calls to an overflow attendant during peak calhng
pXiOdS,
l
press the installer-programmed
OVERFLOW
button. If an over-
flow attendant is programmed, the light next to the
OVERFLOW
button will illuminate and incoming calls will ring
at both stations.
To cancel,
l
press the
OVERFLOW
button again.
To determine how many calls are queued at the attendant position and
awaiting service (on hold, parked, or ringing),
l
press the installer-programmed QUEUE button. The LCD dis-
play will indicate how many calls am in the ring queue and the
hold queue, respectively. The display remains on the LCD
momentatily.
Note: Hold recall& tranvjii recalls and park recalls am counted in the ring queue
and not the hold queue.
To place an active call in a serial transfer,
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press the installer-programmed
SERIAL
button (the LCD will
read "0 SERIAL EXT:", with the first digit indicating how many
intercom numbers am already entered, the "EXIY indicates a
promt for another intercom number to be placed in the serial),
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dial intercom number or press associated DSS button,
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repeat to add up to two mote extensions to the serial,
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press
SPKR
to end. Serial transfer begins.
To determine the status of individual lines (idle, busy or on hold),
l
press the installer-programmed
TEST/BUSY
button (the LCD
will display the prompt "Enter Line:"),
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dial the line number to be tested (001-128). If the line is idle, you
will hear a dial tone; if the line is busy, the LCD will display
"Busy with xxx" ; if the line is on hold, the LCD wiIl display "On
Hold at xxx" (xxx = line number).
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