IBM 8849 Service Manual page 69

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8849 or Type 8491 server," on page 61 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
Remote access attempt failed. Invalid userid or
password received. Userid is 'x' from CMD
mode client at IP@=yyy.yyy.yyy.yyy
Remote access attempt failed. Invalid userid or
password received. Userid is 'x' from WEB
browser at IP@=xxx.xxx.xxx.xxx
Remote login successful. Login ID: 'x' from CMD
mode client at IP@=yyy.yyy.yyy.yyy
Retry count exceeded. Incorrect password
entered too many times for userid x
RSA x became the ISMP gateway
RS485 broadcast from x ignored; more than y
devices present on the RS485 network
RS485 connection to system x has ended
RS485 network overload has cleared; y or fewer
devices are present on the RS485 network
Retried alert accepted from system x; type: y,
sender's ID: z
Running the backup ASM main application
Secondary device event [00 x UNKNOWN-y]
Sending alert to remote system x; type: y, ID: z
Serial tamper delay triggered. Possible serial
port break-in attempt
System board is over recommended
temperature.
System board is under recommended
temperature.
System complex powered down
System error log full
System is over recommended voltage on VRM
1.
Action
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
Information only.
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Reseat the system board.
3. (Trained service technician only) Replace the system board.
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Reseat the system board.
3. (Trained service technician only) Replace the system board.
Information only.
Clear the current logs.
1. (Trained service technician only) Reseat the microprocessor.
2. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
53
Chapter 2. Diagnostics