Lucent Technologies DEFINITY Enterprise Communications Server Operation Manual page 4

DEFINITY® Enterprise Communications Server Release 7
Console Operations 555-230-700
Contents
Answering Calls for Another Party
Backing Up the Console Operator
Routing Calls Through the Console Operator
Covering Calls from the Console
Forwarding All Calls
Parking Calls
Paging for Called Parties
Parking Calls
Chime Paging
Paging with Voice Paging
Paging with Deluxe Voice Paging
Assisting Callers with Special Tools
Using Call Waiting
Split-Swap
Interrupting a Call
Overriding Diversion Features
Emergency Notification to Digital Telephones
Providing Emergency Notification to the Operator
Providing Emergency Access to the Operator
Placing a Series of Calls
Managing Outside Lines
Controlling Access to Outside Lines
Displaying Outside Line Information
Choosing Outside Lines
Using Features for Internal Use
Restricting Calls
Activating Don't Split
Testing Phone System Components
Accessing Individual Console Operators
Using the Internal Directory
Assigning Main Console Operators
Leaving Messages
Retrieving Messages
Using Night Service
Routing Calls Economically
June 1999
34
35
35
35
36
37
38
38
39
41
42
43
43
44
45
46
46
48
48
49
50
50
51
52
52
52
54
55
55
56
57
57
58
59
60
Issue 4
iv