Printing Slows Down; Print Jobs Do Not Print - Toshiba eS305CS User Manual

Troubleshooting
Action
Step 3
a
Check for an error message on the display.
b
Clear the message.
Does the error message still appear?
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives, see
"Supported flash drives and file types" on page
Does the error message still appear?
Step 5
Check if the USB port is disabled by the system support person.
Does the error message still appear?

Printing slows down

Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
•
The printer speed may be reduced if printing for long periods of time, or printing at elevated temperatures.
Action
Place letter‑ or A4‑size paper in the tray, and then resend the print job.
Does the print speed increase?

Print jobs do not print

Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b
Resend the print job.
Do the jobs print?
Yes
Go to step 4.
Go to step 5.
62.
Contact
support.
Yes
The problem is solved. Contact
Yes
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
No
The problem is solved.
The problem is solved.
customer The problem is solved.
No
customer
support.
No
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