Toshiba eS305CS User Manual page 175

Troubleshooting
Action
Step 4
a
Check if the trays are not linked.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
Large jobs do not collate
Action
Step 1
a
From the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).
b
Resend the print job.
Did the job print and collate correctly?
Step 2
a
From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.
b
Resend the print job.
Did the job print and collate correctly?
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
Error message about reading the flash drive appears
Action
Step 1
Check if the flash drive is inserted into the front USB port.
Note: The flash drive will not work if it is inserted into the rear USB
port.
Is the flash drive inserted into the front USB port?
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note: A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Yes No
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
Yes No
Go to step 2. Insert the flash drive
into the front USB port.
Wait until the printer is Go to step 3.
ready, then view the
held jobs list, and then
print the documents.
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customer
customer