Global Positioning - Cadillac SRX 2012 Owner's Manual

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TTY Users
OnStar has the ability to
communicate to the deaf,
hard of hearing, or speech impaired
customers while in the vehicle.
The available dealer installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn by Turn Navigation.
Onstar.com
The website provides access to
account information, manages
the OnStar subscription, and
allows viewing of videos of each
service. Get subscription plan
pricing and sign up for OnStar
Vehicle Diagnostics. Click on
the "My Account" tab on the
home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor.
To change the OnStar PIN, call
OnStar and provide the Advisor
with the current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Q
Push
and ask an Advisor.
Advisors can speak French or
Spanish.
I n f o r ma t i o n P r o v i d e d b y :
OnStar
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.

Global Positioning

System (GPS)
Obstruction of the GPS can
.
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
14-7

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