Troubleshooting; Circuit Diagram - Smith HSE-VAS-015 User Manual

Troubleshooting

The water heater may not operate as desired if used incorrectly or there is a minor cause,
even though the product has no fault. In these cases, check the following issues to solve
simple problems without the help from the Customer care centre. If the problem does not
solve after checking the following issues, call Customer care centre.
Problems
Power indicator and Heating
indicator does not glow.
No hot water.
Water temperature is too high. Thermostat set is too high.
Water heats slowly.
Thermostat does not shut OFF. Thermostat is not functioning.
Piping connection leaks.
Water leakage from product.
Note: Call Customer care centre on 1800-103-2468

Circuit Diagram

Figure 21
Red
Green/Yellow
Black
Possible Cause(s)
No power supply to the Heater. Turn ON electrical switch.
Thermal Cut-out switch open.
No power supply to the Heater. Check the power socket.
Control circuit or internal
wiring error.
Thermal Cut-out trips.
Heating Element is not
functioning.
Improper calibration.
Connection not sealed.
Leakage in tank or other parts.
Thermal cutout
Red
Blue
Green light
Blue
15
Solution
Call Customer care centre.
Call Customer care centre.
Call Customer care centre.
Call Customer care centre.
Call Customer care centre.
Call Customer care centre.
Call Customer care centre.
Re-connect piping, using
Teflon tape. (Refer
Fig. 14)
Switch off power immediately
and Call Customer care centre.
Thermostat
Brown
White
Red light
White
Black
Element