Help If Problems Occur; Recovering Your Factory Image; The Tablet Pc's Date Or Time Is Incorrect; Battery Indicator Does Not Illuminate - Fujitsu STYLISTIC Q335 Operating Manual

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Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► For further clarification of the problem, contact the Fujitsu Service Desk. When you do
this, please have ready the ID number and serial number of your system.

Recovering your Factory Image

In the event you need to restore your original Factory Image, please refer to
the appendix of this Operating Manual.

The Tablet PC's date or time is incorrect

Chargingback-up battery
Datenotcorrect
Wrongdate/time
Timenotcorrect
Incorrecttime
Winter time
Summer time
Cause
Time and date are incorrect.
Date and time are still set incorrectly after
switching on the Tablet PC.

Battery indicator does not illuminate

Cause
The battery is discharged.

The Tablet PC's touchscreen remains dark

darktouchscreen
Touchscreen
Cause
Touchscreen is switched off.
External monitor or television set connected.
Fujitsu
Troubleshooting
► With the BIOS-Setup-Utility, you can set the
date and time in the Main menu.
► Please contact your sales outlet or our
hotline/service desk.
Troubleshooting
► Charge the battery.
or
► Connect the Tablet PC to a power outlet
using the AC adapter.
Troubleshooting
► Press a key (external keyboard) or tap on
the touchscreen.
► Check whether the graphics driver settings
are correct or whether an external monitor
has been detected in "Intel Graphics Media
Accelerator Driver for mobile".
Troubleshooting and tips
49

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