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Fujitsu STYLISTIC Q335 Operating Manual

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FUJITSU Tablet STYLISTIC Q335

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Summary of Contents for Fujitsu STYLISTIC Q335

  • Page 1 System Operating Manual FUJITSU Tablet STYLISTIC Q335...
  • Page 2 Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2015 Fujitsu America Inc.. All rights reserved B5FK-4951-01ENZ0-00...
  • Page 3 FUJITSU Tablet STYLISTIC Q335 Operating Manual Declaration of conformity Fujitsu Contact Information Notational conventions Ports and controls Important notes First-time setup of your device Working with the Tablet PC Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 4 Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document.

  • Page 5: Table Of Contents

    Fujitsu Contact Information ........
  • Page 6 Recycling your battery ............. . . 58 Fujitsu...
  • Page 7 Index ................. . 81 Fujitsu...
  • Page 8 Contents Fujitsu...

  • Page 9: Declaration Of Conformity

    Telephone: (408) 746-6000 Declares that product: Base Model Configuration: STYLISTIC Q335 Tablet PC Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 10: Fujitsu Contact Information

    Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 7 or or Windows 8/8.1 operating system, you will need to go to the Support Site to download the...

  • Page 11: Notational Conventions

    Cross-references to another section, e.g. "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://solutions.us.fujitsu.com/" • names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 12: Ports And Controls

    Please familiarize yourself with these items before you start to work with the device. 1 = Front webcam 4 = Battery charging indicator 2 = Windows button 3 = Micro USB port (power supply, data communication, USB 2.0) Fujitsu...
  • Page 13 2 = Decrease volume button 8 = Headphones port 3 = Increase volume button 9 = Micro HDMI port 4 = ON/OFF button 10 = Memory card slot (Micro Secure Digital (SD Card)) 5 = Reset button 6 = Rear webcam Fujitsu...

  • Page 14: Important Notes

    This Tablet PC complies with the relevant safety regulations for data processing equipment. If you have questions as to whether you can set up the Tablet PC in the intended environment, please contact your sales outlet or our hotline/service desk. Fujitsu...

  • Page 15: Additional Safety Notes For Devices With Wireless Components

    ► Make use of the available energy-saving functions as described in chapter "Using the energy saving functions", Page Traveling with your Tablet PC Mobile operation Notes Transportation TabletPC Please follow the instructions below when traveling with your Tablet PC. Fujitsu...

  • Page 16: Before You Travel

    Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia United Kingdom, Ireland, Malaya, Singapore, parts of Africa China, Australia, New Zealand Fujitsu...

  • Page 17: Transporting The Tablet Pc

    This situation may occur due to pre-operating system boot password security settings or some other application running on the Tablet PC. • Attempting to transport the Tablet PC while power is on may damage the Tablet PC due to shock or overheating. Fujitsu...

  • Page 18: Cleaning The Tablet Pc

    Tablet PC and cause a malfunction. Do not continue to use the Tablet PC. Switch it off and contact our hotline / our service desk (see enclosed list of service desks or visit our website at: "http://solutions.us.fujitsu.com/www/content/support/"). Cleaning with disinfectant wipes There are many ways of disinfecting surfaces.

  • Page 19: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need to reuse the packaging in the future, for example if you need to ship your device. Fujitsu...

  • Page 20: Choose A Location

    Keep other objects at least 100 mm / 4 inches away from the device and its AC adapter to ensure adequate ventilation. • Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat. Fujitsu...

  • Page 21: Connecting The Ac Adapter

    ► Connect the USB power cable (1) to the AC adapter. ► Connect the USB power cable (2) to the micro USB port on the device. ► Connect the AC adapter (3) to an electrical outlet. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    If a Windows 8.1 operating system is installed on your Tablet PC, a tutorial is automatically started when a new user logs on for the first time, which shows you how to use the new functions of Windows 8.1. Fujitsu...

  • Page 23: Working With The Tablet Pc

    Battery charging indicator Statusindicators Symbols The battery charging indicator (1) gives information about the status of the power supply. Status / color Description On (yellow-orange) The battery is being charged. The Tablet PC is switched off or in Save-to-Disk mode. Fujitsu...

  • Page 24: Switching The Tablet Pc On

    Windows 8.1 and Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page Fujitsu...

  • Page 25: Switching The Tablet Pc Off

    10 seconds (forced shutdown). Handwriting recognition For detailed information on handwriting recognition, see the documentation for your operating system. Under Windows 8.1 you can set the required language under Control Panel – Time, Language and Region – Language. Fujitsu...

  • Page 26: Touchscreen

    In Windows 8.1 wipe your finger over the screen from the right-hand edge. The setting Charms - Devices - Second monitor opens. Select the desired output type. You can also use the Fujitsu Display Manager in the Windows Mobility Center to set the output type. Fujitsu...

  • Page 27: Select Display Orientation (Portrait Or Landscape Format)

    To switch off the automatic changing between portrait and landscape format, select Control Panel - Appearance and Personalization - Display - Screen Resolution. In the Fujitsu Tablet Controls settings, profiles are saved for operation with different screen orientations. These profiles have preset standard configurations that can be modified as desired.

  • Page 28: Touch Commands

    Wipe your finger over the screen from the ► Switch between the most recently used left-hand edge. applications (equivalent to pressing the Windows button + + Space). Ctrl ► Working with the mouse: Position the mouse pointer at the bottom left-hand edge of the screen. Fujitsu...
  • Page 29 Press and hold ► Keep your finger pressed on an object on the screen to display a menu with further options. ► Working with the mouse: Move the mouse pointer over the object to display a menu with further options. Fujitsu...
  • Page 30 ► Use this function to scroll through lists or websites or to swivel or move an object. ► Working with the mouse: Left-click on the object, keep the mouse button pressed and move / swivel the object or scroll. Fujitsu...

  • Page 31: Actions With One Finger (Windows 8.1 Desktop)

    ► Tap your finger on the desired item. mouse button) Keep your fingertip pressed against the touchscreen. The context menu appears. Moving the cursor ► Position one finger on the touchscreen and move your fingers in the desired direction. Fujitsu...

  • Page 32: Actions With Two Fingers (Windows 8.1 Desktop)

    ► Place two fingers on the touchscreen. ► Move the fingers up to scroll up. ► Move the fingers down to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger. Fujitsu...
  • Page 33 ► Put two fingers on the touchscreen and move them together to decrease the size of the zoom/view. Lock context-sensitive menus ► Use two fingers to tap twice in quick succession on the touchscreen. Fujitsu...

  • Page 34: Tablet Buttons

    Working with the Tablet PC Tablet buttons Your Tablet PC is fitted with three tablet buttons. Symbol Description Functions Volume – button Decrease volume Volume + button Increase volume Windows button Switch between Start screen and the last application used Fujitsu...

  • Page 35: Webcam

    five minutes of hearing the warning alarm, your Tablet PC will switch off automatically. Monitoring the battery state of charge Battery battery charge meter A battery symbol for monitoring the battery capacity is displayed in the system bar / status indicator. The battery symbol shows you the battery charge. Fujitsu...

  • Page 36: Using The Energy Saving Functions

    If you do not intend to use your Tablet PC for a long period of time: ► Exit the energy saving mode if necessary via touching the screen or by switching on the Tablet PC. ► Close all opened programs and completely shut down the Tablet PC. Fujitsu...

  • Page 37: Memory Cards

    The card will stay in the inserted position. If it does not stay in place it is not properly inserted. Check again to ensure the proper end of the card is facing forward and it is not upside down. Carefully reinsert the card until it “locks” into place. ► Close the slot cover. Fujitsu...

  • Page 38: Removing The Memory Card

    ► Pull the storage card out of the slot (1). ► Close the slot cover (2). Wireless LAN/Bluetooth components The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off The radio components are switched on and off using the appropriate functions of the operating system.

  • Page 39: Further Information On Wlan And Bluetooth

    Working with the Tablet PC Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual. For WLAN specifications, see chapter "WLAN specifications", Page Fujitsu...

  • Page 40: Security Functions

    Utility, while the user password will only give you access to some of the functions. You can only set up a user password if a supervisor password has already been assigned. Calling and using the BIOS Setup Utility is described in the chapter "Settings in BIOS Setup Utility", Page Fujitsu...

  • Page 41: Password Protection For Booting The Operating System

    Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 39), you can also prevent booting of the operating system. Operating system Fujitsu...

  • Page 42: Password Protection For The Hard Disk

    ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The Tablet PC reboots and your hard disk is now protected with a password. The password prompt is enabled as soon as the Tablet PC has rebooted. Fujitsu...
  • Page 43 ► If you wish to remove a password for a second hard disk (Drive1), in the area Drive1 mark the field Set Master Password and proceed in exactly the same way as for the removal of the first hard disk (Drive0). Fujitsu...

  • Page 44: Trusted Platform Module - Tpm (Device Dependent)

    ► Mark the TPM Security Chip Setting field and press the Enter key. ► Select the entry Disabled to disable the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The Tablet PC is rebooted and the TPM is disabled. Fujitsu...

  • Page 45: Connecting External Devices

    Dolby Digital or DTS. To play back HDMI sound, you must change the HDMI sound settings accordingly. You can find the settings under Control Panel - Hardware and Sound. Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound. Fujitsu...

  • Page 46: Connecting Usb Devices

    ► Tap the symbol for safe removal of the hardware. ► Select the device you wish to shut down and remove. ► Tap OK. Wait for the dialog box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 47: Headphones Port

    If you buy a cable from a retailer, please note the following information: The headphone port on your Tablet PC is a "3.5 mm jack socket". If you want to connect headphones or speakers you will need a "3.5 mm jack plug". Fujitsu...

  • Page 48: Settings In Bios Setup Utility

    ► Select the option you want to change with the cursor keys ↑ ↓ ► Press the "Enter" key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu...

  • Page 49: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save changes and power off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 50: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://solutions.us.fujitsu.com"...

  • Page 51: Help If Problems Occur

    ► Note the ID number of your device. The ID number is found on the type rating plate on the back or underside of the casing. ► For further clarification of the problem, contact the Fujitsu Service Desk. When you do this, please have ready the ID number and serial number of your system.

  • Page 52: The Display On The Tablet Pc's Touchscreen Is Difficult To Read

    Tablet PC. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu...

  • Page 53: The Tablet Pc Does Not Start After Switch On

    The printer driver is faulty or not correctly ► Check that the data cable between the Tablet installed, or it is the wrong printer driver. PC and the printer is properly connected. ► Check whether the correct printer driver is loaded (refer to the printer documentation). Fujitsu...

  • Page 54: The Wireless Connection To A Network Does Not Work

    This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center. Fujitsu...
  • Page 55 Shadow RAM failed at offset: xxxx Failing ► Contact your sales outlet or our customer Bits: zzzz service center. System battery is dead - Replace and run SETUP ► Contact your sales outlet or our customer service center. Fujitsu...
  • Page 56 Troubleshooting and tips Error message/cause Troubleshooting System cache error - Cache disabled ► Contact your sales outlet or our customer service center. System timer error ► Contact your sales outlet or our customer service center. Fujitsu...

  • Page 57: Technical Data

    Storage card slot 1 x micro SD Card Ports Headphones port 3.5 mm stereo mini jack Micro HDMI port USB (Universal Serial Bus) 1 x Micro USB 2.0 Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Fujitsu...

  • Page 58: Wlan Specifications

    RF sources. *** Network key encryption (WEP) occurs with the number of bits given above, after deduction of the fixed length of 24 bits the user may however also set 40 or 104 bits. Fujitsu...

  • Page 59: Rechargeable Battery

    Technical data Rechargeable battery For information on the batteries used in your device, please see "http://solutions.us.fujitsu.com/www/content/support/". Rated voltage Rated capacity 20 Wh 10 W Micro USB AC adapter Technicaldata Rated voltage Max. rated current An additional AC adapter or AC cable can be ordered at any time.

  • Page 60: Manufacturer's Notes

    Remember – protecting the environment is a cooperative effort, and we must make every effort to protect it for current and future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site "www.shopfujitsu.com"...

  • Page 61: Ul Notice

    For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction. Fujitsu...

  • Page 62: Energy Star Compliance

    To “wake” the display from sleep mode, press the Windows Button. Energy saving benefits: Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment.

  • Page 63: Declarations Of Conformity

    This device complies with Part 15 of the FCC Rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation. Fujitsu...

  • Page 64: Fcc And Ic Regulatory Information

    This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device. Fujitsu...

  • Page 65: Déclaration D'industrie Canada

    ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions. Fujitsu...

  • Page 66: Déclaration De La Fcc/D'industrie Canada Sur L'exposition Aux Radiofréquences

    : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modification n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.

  • Page 67: Avis Pour Le Canada

    (ce qui signifie qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence. Fujitsu...

  • Page 68: Appendix

    That is why Ad Hoc networks are also known as peer-to-peer networks. Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers. Ad Hoc mode requires that the SSID, network authentication, and encryption key settings are identically configured on all computers in the Ad Hoc network. Fujitsu...
  • Page 69 Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases). Fujitsu...
  • Page 70 Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device. Fujitsu...

  • Page 71: Deactivating/Disconnecting The Wlan Device

    2. Select Connect to a network. 3. Select a network from the list that appears, and click the Connect button. Troubleshooting the WLAN Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Fujitsu...
  • Page 72 Access Point (Infrastructure) connection: Retry connection after shortening the distance to the access point or removing any obstacles for better sight. Fujitsu...
  • Page 73 LAN device to associate but not authenticate to the wireless network. Incorrect IP address This only applies to networks configuration using static IP addresses. Please contact your network administrator for the correct settings. Fujitsu...

  • Page 74: Using The Bluetooth Device

    Users are not authorized to modify this product. Any modifications invalidate the warranty. This equipment may not be modified, altered, or changed in any way without signed written permission from Fujitsu. Unauthorized modification will void the equipment authorization from the FCC and Industry Canada and the warranty.

  • Page 75: Creating A Backup Of Essential Access Software

    Appendix Creating a Backup of Essential Access Software When you purchased your new system, a “Fujitsu Software Extractor” shortcut was loaded to “C:\Fujitsu\Drivers\AutoInstaller\”. This shortcut allows you to save the software driver packages along with the extracted Auto Installer software package to a selected location. It is recommended that you save these packages to writable media or an external drive.
  • Page 76 To verify/change the boot-up priority (rather than booting-up from the hard drive or an external media drive), perform the following steps: 1. Power on your system. When the Fujitsu logo appears on the screen, press the key. 2. Connect an external DVD drive.

  • Page 77: Restore The Recovery Image From Hidden Partition

    1. Press the Diagnostics Tool button to start the Diagnostics tool. 2. Read the note, and then click OK. 3. Choose one or more of the following options for diagnostics on the Fujitsu Hardware Diagnostics Tool window: CPU, Memory, Display, Hard Disk, CD/DVD/BD, Floppy Disk, Keyboard, and Mouse.

  • Page 78: Recover Your System When The Hard Drive Is Not Bootable

    3. On the Recovery Tool - Partition Creation screen, move the slider to set disk size, and then click OK. 4. Click Yes in the Partition Creation confirmation dialog. WARNING: It is highly recommended that you send your product to Fujitsu Service to replace a hard drive. A mistake could possibly destroy your computer, your new hard drive or both.

  • Page 79: Recovering Your Recovery Image Using Recovery And Utility

    You will need an external USB-DVD drive. Before you power up your computer, connect it via USB cable to microUSB port. Ensure the Tablet PC battery is fully charged before recovering the image. 1. Power on your system. When the Fujitsu logo appears on the screen, press the Enter key.

  • Page 80: Installing The Software After The Recovery Image Is Restored

    The below listed steps are applicable only in cases in which the recovery image restore and hidden partition contents have not been wiped out. 1. After the recovery image is restored, launch the desktop icon “Fujitsu Software Auto Installer”. 2. Double-click on “Fujitsu Software Auto Installer” desktop icon.
  • Page 81 A message will be displayed during this time stating, “Please wait while the content is being processed”. 4. If EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 5. The Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system.

  • Page 82: Downloading Driver Updates

    Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download a list of the most current drivers, utilities, and applications to determine whether you have the latest versions.

  • Page 83: Index

    25 DOC (INDUSTRY CANADA) NOTICES 58 Notebook switching off 23 Notes 12 Ending disposal / recycling 58 energy saving mode 51 Energy saving 13 Energy touchscreen 24 Energy consumption 34 Transport 13 Energy saving 13 Energy saving functions 34 Fujitsu...
  • Page 84 Supervisor password Webcam 33 change 39 Winter time 49 entering 39 Wireless components removing 39 Safety notes 13 Suspend/Resume button 22 Wireless LAN Switching on for the first time 20 Safety notes 13 Symbols Wrong date/time 49 Indicators 21 Fujitsu...

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