Fujitsu STYLISTIC Q5010 Operating Manual
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Fujitsu STYLISTIC Q5010 Operating Manual

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FUJITSU Tablet STYLISTIC Q5010

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  • Page 1 System Operating manual FUJITSU Tablet STYLISTIC Q5010...
  • Page 2 Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk") • Your sales partner • Your sales office We hope you enjoy working with your new Fujitsu system!
  • Page 4 Issued by / EU importer Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions GmbH 2020. All rights reserved. Publication Date 08/2020 Order No.: A26391-K498-Z320-1-7619, edition 1...
  • Page 5 FUJITSU Tablet STYLISTIC Q5010 Operating manual Innovative technology Ports and controls Important notes First-time setup of your device Working with the Tablet PC Accessories for your Tablet PC (optional) Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes...
  • Page 6 Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

  • Page 7: Table Of Contents

    GPS ................. . . 37 Fujitsu...
  • Page 8 The display on the Tablet PC’s touchscreen is difficult to read....... 69 Fujitsu...
  • Page 9 Index ................. . 81 Fujitsu...
  • Page 10 Contents Fujitsu...

  • Page 11: Innovative Technology

    The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

  • Page 12: Notational Conventions

    "Safety information" • cross-references to an external source, e.g. a web address: For more information, go to "http://www.fujitsu.com/fts/" • Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g:...

  • Page 13: Ports And Controls

    Front 1 = Loudspeaker 5 = Power-on indicator 2 = Ambient light sensor 6 = Mechanical fixture for keyboard dock/cradle 3 = Camera 7 = Docking port 4 = Camera LED Fujitsu...
  • Page 14 8 = Combined headphone and microphone port 4 = Memory card slot (protected by cover) 9 = Pen slot 5 = USB port 3.2 Gen1 (USB Type-A, protected by cover) 10 = Eyelet for the optional pen cord Fujitsu...
  • Page 15 Ports and controls Top side view 1 = ON/OFF button 4 = Shortcut button 2 = Volume up button 5 = Microphone 3 = Volume down button Rear 1 = Camera light 3 = Fingerprint sensor (configuration-dependent) 2 = Camera Fujitsu...

  • Page 16: Important Notes

    (e.g. petrol station, paintshops), as the transmitted radio waves can cause an explosion or a fire. For information on how to switch wireless components on and off, see chapter "Switching the wireless components on and off", Page Fujitsu...

  • Page 17: Protecting The Display Screen

    You will then be able to work for longer before having to recharge the battery. Power efficiency is increased and environmental pollution reduced. You save money and help protect the environment. Energy saving under Windows ► Make use of the power management features (see ""Using the power-management features", Page 32"). Fujitsu...

  • Page 18: Travelling With Your Tablet Pc

    ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► To protect against damaging jolts and bumps, use a Tablet PC carrying case to transport your Tablet PC. Fujitsu...

  • Page 19: Cleaning The Tablet Pc

    Cleaning Notes TabletPC Keyboard Touchpad Touchscreen The casing surfaces may be cleaned with a dry cloth. If particularly dirty, use a damp cloth that has been dipped in water mixed with mild domestic detergent and then carefully wrung out. Fujitsu...

  • Page 20: First-Time Setup Of Your Device

    ► Unpack all the individual parts. Packaging Transport ► Check your device for any visible damage which may have occurred during transportation. You may need the packaging in the future, if you need to transport your device. Fujitsu...

  • Page 21: Selecting A Location

    ► Connect the power cable (1) to the power adapter provided for the device, see chapter "Technical data", Page ► Plug the mains cable (2) into a mains outlet. ► Connect the mains adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu...

  • Page 22: Switching On The Device For The First Time

    If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device. This information can also be found on the Internet at "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

  • Page 23: Working With The Tablet Pc

    (e.g. mouse, flash memory) to the Tablet PC in the chapter "Connecting external devices", Page Please refer to the notes in "Important notes", Page Status indicators Statusindicators Symbols The status indicators (1, 2) provide information about the status of the power supply and the battery. Fujitsu...
  • Page 24 The indicator flashes orange: Rechargeable battery charging error. The rechargeable battery cannot be charged because the battery is too hot or too cold for charging. The charging process is continued as soon as the battery has reached a permissible temperature again. Fujitsu...

  • Page 25: Switching On The Tablet Pc

    Control Panel - Hardware and Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page Fujitsu...

  • Page 26: Switching The Tablet Pc Off

    "Screen resolutions for integrated screen and external screens", Page High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a certain resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear image.
  • Page 27 In Windows 10 you can proceed as follows to set the output type: ► Wipe your finger over the screen starting from the right-hand edge. ► Select All settings. ► Select Settings - System - Display - Multiple screens. Fujitsu...

  • Page 28: Select Display Orientation (Portrait Or Landscape Orientation)

    "Calibrating the pen", Page Please note: There are separate calibration programs available for calibrating the pen and for calibrating finger tip operation. Do not use the calibration tool for the pen to calibrate finger tip operation. Fujitsu...

  • Page 29: Using The Stylus Pen

    To avoid damage, the pen should be stored in the slot when not in use. The pen can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the pen down firmly. Fujitsu...
  • Page 30 Opening a context Click with the right-hand mouse Place the pen directly on the required menu button. element and hold the pen pressed against the screen. Moving the cursor - Place the pen tip directly on the screen. Fujitsu...
  • Page 31 You should also always repeat the calibration if the co-ordination between the pen and cursor movement deteriorates. Operating system Menu Windows 10 To calibrate, call up the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats. Fujitsu...
  • Page 32 You should attach the pen with a pen tether to prevent accidentally dropping or losing it. ► Secure one end of the pen tether to the pen and the other end of the pen tether to the Tablet PC. Fujitsu...

  • Page 33: Tablet Buttons

    Decrease the volume Shortcut button Start function manager or screen shot function If the ON/OFF switch of the Tablet PC is pressed in combination with the volume-down button, this corresponds to the function of the key combination Ctrl on a keyboard. Fujitsu...

  • Page 34: Camera

    The camera automatically adjusts itself to the current light level. For this reason the touchscreen may flicker while the light level is adjusted. Further information on use of the camera and additional settings can be found in the Help function of the program which uses the camera. Fujitsu...

  • Page 35: Rechargeable Battery

    five minutes of the warning alarm described above, your Tablet PC will switch off automatically. monitoring the battery charging level Battery Batterystatusmeter In the system bar / status display there is a battery symbol shown for monitoring the battery capacity. The battery symbol shows you the battery charge. Fujitsu...

  • Page 36: Using The Power-Management Features

    Your Tablet PC is equipped with an integrated memory card reader. You can use memory cards to increase the storage of your Tablet PC. Observe the manufacturer’s instructions when handling the memory cards. Memory card Supported formats It supports the following formats: • Micro Secure Digital (microSD Card) • microSDHC • microSDXC Fujitsu...

  • Page 37: Inserting The Memory Card

    ► Press the edge of the memory card so that the memory card will jump part of the way out of its slot. ► Pull the memory card out of the slot in the direction of the arrow (2). ► Close the slot cover (3). Fujitsu...

  • Page 38: Sim Card (Configuration Dependent)

    ► Pull the SIM card holder out of the slot (2). ► Insert the SIM card (3) in the SIM card holder as shown. ► Push the SIM card holder back into the slot (4). ► Close the slot cover. Fujitsu...

  • Page 39: Removing The Sim Card

    ► Open the slot cover (1). ► Pull the SIM card holder out of the slot (2). ► Remove the SIM card from the SIM card holder (3). ► Push the SIM card holder back into the slot (4). ► Close the slot cover. Fujitsu...

  • Page 40: Wireless Lan / Bluetooth / Lte Radio Components (Configuration Dependent)

    Working with the Tablet PC Wireless LAN / Bluetooth / LTE radio components (configuration dependent) The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off wireless components are switched on and off via the corresponding functions of the operating system.

  • Page 41: Ethernet And Lan (Optional, Only With Cradle, Keyboard Dock Or Adapter Cable)

    The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. Use a shielded network cable (CAT 5e). Whether your device has this function or not depends on the device configuration chosen. Fujitsu...

  • Page 42: Accessories For Your Tablet Pc (Optional)

    Keyboard dock (with LAN port and keyboard) • Protective TPU folio case with shoulder and hand straps • Folio protective cover • Adapter cable USB Type-C - HDMI • USB - LAN adapter cable The following sections provide more information on handling the accessories. Fujitsu...

  • Page 43: Your Cradle (Optional)

    4 = USB 3.2 Gen1 port (Type-A) 5 = VGA monitor port The status LED (2) of the cradle lights up as soon as the Tablet PC is connected to the cradle, even if the Tablet PC is switched off. Fujitsu...

  • Page 44: Setting Up The Cradle

    Place the cradle on a flat, stable, nonslippery surface. • Never place the cradle and the mains adapter on a heat-sensitive surface. • Do not expose the cradle to extreme environmental conditions. • Protect the cradle from dust, humidity and heat. Fujitsu...

  • Page 45: Connecting The Tablet Pc To The Cradle

    ► Plug the DC output connector on the mains adapter into the DC input connector (DC IN) on the cradle (2). ► Connect the power cable to the power adapter provided for the cradle (3), see chapter "Technical data", Page ► Plug the power cable into the mains socket (4). Fujitsu...

  • Page 46: Disconnecting The Tablet Pc From The Cradle

    ► Push the release button in the direction of the arrow (1) until it remains in the pressed position (red marking becomes visible). ► While holding the bottom part of the cradle, lift the Tablet PC away from the cradle in the direction of the arrow (2). Fujitsu...

  • Page 47: Keyboard Dock (Optional)

    Ethernet/LAN. You only need to dock the Tablet PC. Components of the keyboard dock Keyboarddock Ports 1 = Release button 3 = Docking port for the Tablet PC 2 = LAN port on the rear Fujitsu...

  • Page 48: Connecting The Tablet Pc To The Keyboard Dock

    ► Connect the mains adapter cable to the DC input connector (DC IN) on the Tablet PC (2). ► Connect the power cable to the power adapter provided for the tablet PC (3), see chapter "Technical data", Page ► Plug the power cable into the mains socket (4). Fujitsu...

  • Page 49: Disconnecting The Tablet Pc From The Keyboard Dock

    PC using the appropriate function in the operating system. ► Press and hold the release button (1) until it remains in the pressed position (red marking becomes visible). ► Lift the Tablet PC away from the keyboard dock in the direction of the arrow (2). Fujitsu...

  • Page 50: Touchpad And Touchpad Buttons

    ► Tap the touchpad once or press the left button once. The item is selected. Executing commands ► Move the pointer to the field you wish to select. Touchpad ► Tap the touchpad twice or press the left button twice. The command is executed. Fujitsu...
  • Page 51 ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Switching the Touchpad on and off You can switch the touchpad on and off using the keyboard, see "Key combinations", Page Fujitsu...

  • Page 52: Keyboard

    The illustrations shown below may differ from your actual device. Alt Gr Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Backspace Tab key The Tab key moves the cursor to the next tab stop. Tabkey Fujitsu...
  • Page 53 The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor keys Cursor control Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu...
  • Page 54 Further information about the status indicators can be found in chapter "Status indicators", Page Country and keyboard settings ► Change the country and keyboard settings as described in the documentation for your operating system. Fujitsu...
  • Page 55 • both the Tablet PC’s LCD screen and the external monitor only on the external monitor • This setting is useful if you would like a high resolution and a high refresh rate on an external monitor. Fn+F10 Toggleoutputscreen Fujitsu...
  • Page 56 This key combination moves the cursor back to the previous tab stop. Shift+Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system. In addition, the following non-labelled key combinations are supported: • = Pause • = Break • = SysRq Fujitsu...

  • Page 57: Security Functions

    If you forget your passwords you will need to contact the our Service Desk. Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance. Fujitsu...

  • Page 58: Setting Up The Fingerprint Sensor (Configuration Dependent)

    ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1). The current AuthConductor Basic software for the fingerprint sensor is available on the Internet at: "https://www.fujitsu.com/emeia/solutions/business-technology/security/product/secure/" Fujitsu...

  • Page 59: Using The Security Lock (Cradle Only)

    Password protection Your password can be up to 32 characters long and can contain letters, numbers and special characters. When using special characters, please remember that they depend on the country version of the keyboard being used. Fujitsu...

  • Page 60: Protecting Bios Setup Utility (Supervisor And User Password)

    You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. Password Supervisorpassword User password ► Call the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as for password assignment. Fujitsu...

  • Page 61: Password Protection For Booting Of The Operating System

    ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The Tablet PC reboots. The system is no longer password-protected. Fujitsu...

  • Page 62: Trusted Platform Module - Tpm (Depending On Configuration)

    ► Mark the TPM Security Chip Setting field and press the Enter key. ► Select Disabled to deactivate the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The tablet PC is rebooted and the TPM is disabled. Fujitsu...
  • Page 63 ► In the Exit menu, choose the option Exit Saving Changes. ► Press the enter key and select Yes. The tablet PC is rebooted and the password dialogue is displayed. Tap on the password field to enable the on-screen keyboard. Fujitsu...

  • Page 64: Connecting External Devices

    Dolby Digital or DTS. In order to reproduce the sound, you must go into Windows and adjust the sound settings. ► To do this, deactivate the DTS Audio and Dolby Digital settings in the control panel for the Realtek HDMI Output. Fujitsu...

  • Page 65: Vga Monitor Port (Cradle Only)

    You can also switch back and forth between the external monitor and the LCD screen of the Tablet PC, see "Touch screen", Page You can display the same picture on the external monitor and the LCD screen of the Tablet PC simultaneously. Fujitsu...

  • Page 66: Connecting Usb Devices

    ► Connect the data cable to the USB port on the Tablet PC. ► Connect the data cable to a USB port of the cradle. Device drivers USB devices will be automatically recognised and installed by your operating system. Fujitsu...

  • Page 67: Usb Port With Charging Function (Usb Type-C)

    ► Tap the symbol for safe removal of the hardware. ► Select the device which you want to shut down and remove. ► Tap OK. Wait for the dialogue box which tells you that it is now safe to remove the device. Fujitsu...

  • Page 68: Headphones/Microphone/Line-In/Line-Out/Headset Combination Port

    If you buy a cable from a retailer, please note the following information: The headphones/microphone/Line-In/Line-Out/headset-combi port on your Tablet PC is a "3.5 mm jack socket". If you want to connect headphones or a speaker you will need a "3.5 mm jack plug". Fujitsu...

  • Page 69: Settings In Bios Setup Utility

    ► Select the option that you want to change with the cursor keys ↑ ↓ ► Press the Enter key. ► Press the key to exit the selected menu. ► For future reference, make a note of the changes you have made (e.g. in this manual). Fujitsu...

  • Page 70: Exiting Bios Setup Utility

    ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save Changes and Power Off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu...

  • Page 71: Troubleshooting And Tips

    PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"...

  • Page 72: Executing A Reset

    ► Contact the Service Desk responsible for your country for clarification of the problem: "http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have ready the ID number and serial number of your system.

  • Page 73: The Tablet Pc's Date Or Time Is Incorrect

    "Intel Graphics Media Accelerator Driver for mobile". The display on the Tablet PC’s touchscreen is difficult to read. Touchscreen Touchscreen Cause Troubleshooting Reflected glare ► Move the Tablet PC into a different position. ► Increase the brightness of the screen. Fujitsu...

  • Page 74: The External Monitor Remains Blank

    PC. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu...

  • Page 75: The Cursor Does Not Correctly Follow The Pen Movements

    ► Close the application program or restart malfunction. the Tablet PC (by restarting the operating system or switching the device off and back on again). The battery is dead. ► Charge the battery. ► Connect the mains adapter to the Tablet Fujitsu...

  • Page 76: The Printer Does Not Print

    The wireless component is enabled. Despite ► Check whether the wireless connection is this, the wireless connection to a network does switched on via the software. not work. ► Further information on using the wireless component can be found in the help files. Fujitsu...

  • Page 77: The Battery Discharges Too Quickly

    This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre. Fujitsu...
  • Page 78 System battery is dead - Replace and run SETUP service centre. ► Contact your sales outlet or our customer System cache error - Cache disabled service centre. ► Contact your sales outlet or our customer System timer error service centre. Fujitsu...

  • Page 79: Restoring The System Under Windows 10

    If necessary, you can reset your system to the original state of the hard disk. ► Select Settings from the Start menu. ► Select Update & security. ► Select Recovery. ► Select according to your requirements from the options given. Fujitsu...

  • Page 80: Technical Data

    Ports Combined headphone and microphone port 3.5 mm stereo mini jack Docking port USB (Universal Serial Bus) 1 x USB port 3.2 Gen1 (USB Type-A) 1 x USB port 3.2 Gen1 (USB Type-C) with charging function and Display port Fujitsu...

  • Page 81: Screen Resolutions For Integrated Screen And External Screens

    @60Hz 3840x2160@ 60 Hz * with Reduced Blanking Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/". 2-cell lithium-ion rechargeable battery 4250 Nominal voltage 7.2 V Rated capacity 31 Wh Type...

  • Page 82: Mains Adapter (36 W) For The Tablet Pc With/Without The Keyboard Docking

    Nominal frequency 50 Hz to 60 Hz (automatic) Maximum rated current 1.5 A Secondary Nominal power 90 W Nominal voltage 19 V Maximum rated current 4.74 A An additional mains adapter or power cable can be ordered at any time. Fujitsu...

  • Page 83: Cradle (Optional)

    5 °C ..35 °C / 41 °F ..95 °F Transport temperature -10 °C ..60 °C / 5 °F ..140 °F Relative humidity 20 % ... 80 % (no condensation) up to 3048 m Operating height Fujitsu...

  • Page 84: Manufacturer's Notes

    ("https://www.fujitsu.com/emeia/about/local/csr/recycling/"). TCO Certified TCOCertified Please note that TCO-certified systems bear the "TCO certified" logo. Further information is given in the "TCO certified" manual appendix at "http://support.ts.fujitsu.com/Manuals/". SAR limit value (Specific Absorption Rate) Body SAR value < 2W/kg Other certification markings Certification markings...

  • Page 85: Index

    Important notes 12 Cursor keys 49 Incorrect date/time 69 Date is incorrect 69 Key combinations 51 Device Keyboard 48 setting up 17 cleaning 15 Display orientation Keyboard dock selecting 24 connecting the Tablet PC 44 Display port 60 Ports 43 Fujitsu...
  • Page 86 57 Supervisor password cancel system protection 57 changing 56 protecting with password 57 entering 56 removing 57 Switching off Packaging 16 Tablet PC 22 Password Switching on for the first time 18 changing 56 Symbols entering 56 indicators 19 Fujitsu...
  • Page 87 46 moving the pointer 46 selecting an item 46 Windows key 49 switch off 51 Wireless component: Touchpad buttons 51 safety notes 12 Touchscreen Wireless LAN: cleaning 15 safety notes 12 difficult to read 69 notes 22 Fujitsu...

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