ATCOM R3(s) User Manual
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ATCOM R3(s) User Manual

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IP Phone User Manual
R3(s)
Version: 1.0
2015-05-25

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Summary of Contents for ATCOM R3(s)

  • Page 1 IP Phone User Manual R3(s) Version: 1.0 2015-05-25...

  • Page 2: Table Of Contents

    R3(S) IP Phone User Manual Content Contact ATCOM ................5 1、Overview of R3(s) ..............6 1.1、Interface ................7 1.2、Hardware ................7 1.3、Software ................7 1.4、Network ................8 1.5、Management and Maintenance ............8 1.6、Protocol ................8 1.7、Compliant and Certified Standard ............. 9 1.8、Packing list .................
  • Page 3 5、Advanced Feature ..............75 5.1、Codecs ................75 5.2、Capture and Upgrading ............... 75 5.3、Auto Upgrade ................ 76 5.4、Export & Import configuration file ..........78 5.4.1、Export configuration file ............. 79 5.4.2、Import configuration file ............. 80 5.5、Export System log ..............80 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 4 7.1、The phone is failed to register to SIP server ........88 7.2、The phone is failed to gain IP address ..........88 7.3、Only one party can hear from another on calling ........88 8、Abbreviation ................89 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 5: Contact Atcom

    Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards.

  • Page 6: Overview Of R3(S)

    R3(S) IP Phone User Manual 1、Overview of R3(s) R3(s) R3(s)with Rainbow ET ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 7: Interface

    4 SIP lines registration  STUN  Jitter Buffer, VAD,CNG  G.711A/u, G722, G.723, G.726-16, G.726-24, G.726-32, G.726-40, G.729, Lin16-16, iLBC  Echo Cancellation  SIP Domain name, Authentication and Backup SIP Server  DTMF（Inband, RFC2833, SIP INFO) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 8: Network

    Configuration via web , keyboard  Support multi-language  Firmware and configuration file auto provision  Support system log 1.6、Protocol  IEEE 802.3 /802.3 u 10 Base T / 100Base TX  PPPoE: PPP over Ethernet ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 9: Compliant And Certified Standard

    Humidity: 10 to 90% no dew 1.8、Packing list Model R3(s) Telephone 1Unit Handset 1Unit Handset cable 1Unit 1Unit Stand bracket Power adapter Optional 1 unit，1.5 meters Network Cable CD (User manual) 1Unit Rainbow ET Optional ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 10: Installation

    (Laptop, IP phone) is able to access network via the PC port of R3(S). 1、Stand bracket installation instruction A. Put the bottom side of the IP phone upside and press one-side joints of stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 11 D. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow. When the joints are pulled out of the slot, you can take off the stand bracket ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 12 R3(S) IP Phone User Manual 2、Wiring instruction Plug in the power adapter, cable and handset or headset to the corresponding ports as below picture and press them to the slots on the stand bracket. Programmable keys’ paster using instruction ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 13 Step5. Write down the identification of each programmable key on the paster after taking off the paster Step6. Put back the paster Step7. Insert the plastic sheet into the slot Step8. Push the other side of the plastic sheet into the other slot ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 14: Keypad Of Ip Phone

    ID(if available),line/call status, extension numbers and the soft key features are displayed on it. Line Key Show extension status and choose corresponding line. Long hold the line key will enter the editor interface. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 15 Check the Voicemail status. The LED button will be lighted when there is a new message. Long hold will enter the editor interface to configure the voicemail number. Hold the current call. Redial the last dialed number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 16: Line Keys Led

    The monitored account is idle The monitored account is talking Fast blink in red The monitored account is ringing Table3 Programmable keys LED Status and Description When powering on, all LEDs will be lighted once. 2.5 LCD screen icons ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 17 The line key is used as the BLF key and the BLF monitored number is registered The line key is used as the BLF key and the BLF monitored number is unregistered The line key is used as SpeedDial key Table4 LED Screen Icons Description ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 18: Call Function

    Keep your microphone connected with the RJ9 headset jack, when there is an incoming call, press and talk with the caller. If you want to hang up, please press again. Pressing can change calling or talking into speaker mode, and lifting the handset switches to handset mode. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 19: Make Calls

    When the certain contact person is highlighted, press "Dial" or just pick up the handset to call this number. 2. Pick up the handset, press "Directory" soft key, then find the contact person and press "Dial" soft key. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 20: Pre-Dial

    LCD will show the incoming phone number and line LED will be blinking in green. User is able to press the corresponding line key or press soft key ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 21: Call Hold

    3-way conference after pressing “Hold” Key again. Remember the conversation is still on hold without being ended even if hung up under the status of hold. 3.6、Call Transfer 1. Attended call transfer The attended transfer allows user to call a third-party before transferring the calling. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 22: Mute Calls

    While calling, press the corresponding BLF key of the target number, the blind transfer will be achieved. Setup BLF list with blind transfer functions on Webpage: “Phone”→”Features”→”Transfer Settings”→”Transfer Mode via DSS Key (Blind Transfer” 3.7、Mute calls ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 23: 3-Way Conference

    2. Handset hang up Put back the handset at handset mode, the current calling will be hung up. 3. Speaker hang up Press key at speaker model, the current calling will be hung up. 4. Headset Hang up ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 24: Voicemail

    All lights will be on (Red) at the moment when the phone powered on, and then light off in the following One second. And then the phone turns to standby status in about 50 seconds. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 25: Standby

    R3(S) IP Phone User Manual 4.2、Standby ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 26 Unavailable Network, and displayed in the Area 5. Calling via handset, and displayed in the Area 1. Calling via Speaker, and displayed in the Area 1. Calling via headset, and displayed in the Area 1. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 27: Configuration

    Main Menu： Move the cursor via navigation key and press the softkey “Enter” or input the corresponding Number key Select the item of Main Menu： Number Key “1” Enter “Status” Number Key “2” Enter “Feature” ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 28: Status Info

    2. Details Status——Network info、Production info and Account info in details. Basic Status You’re able to check the basic status in both ways as below： 1. Press the key on standby. 2. Press the key and select the “Status” of Main Menu. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 29 Press the softkey “Enter” to check status info, and “Back” to return the Basis Status page. Check the Status info via Web 1. Check the IP address of IP phone； 2. Type the IP address on a web browser； ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 30: Call Features

    Any type of Call forward feature is activated, the Icon will be indicated on the LCD Display, and the soft key “Forward”(at the bottom line of LCD display) will turn to be “-Forward”. Always Forward ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 31 “#”are permitted to be input. feature code directly to close all incoming calls forward Busy Forward It means the phone is busy once the phone is not at standby mode. Setup this feature as below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 32 No Answer Forward All incoming calls will be forwarded after time out, once the feature of “NoAnswer Forward” is activated. Setup this feature as below, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 33 The Number key, “*”key, and calls forward, the phone will send the “#”are permitted to be input. feature code directly to close all incoming calls forward Setup Call Forward Via Web Set Call Forward via web:Phone→Features→Forward. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 34 The feature of “Call Waiting” is available by default. If switch off this feature, whatever multiple SIP accounts had been registered successfully, only one single active calling is permitted (for example Dialing, Ringing, Calling, Holding). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 35 The feature of “Auto Answer” is switched off by default. All incoming calls will be answered automatically when the phone is standby once “Auto Answer” is activated. “Auto Answer” when the phone is under “on Calling” status. The Icon will be indicated once “Auto Answer” is available。 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 36 “Pickup”, ”Call Park”, ”DTMF”, “Directory”. Comment： N/A means this key is not permitted to be set as a programmable key. Line key Display the account information, press it for making a call, answering incoming calls, call hold and resume. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 37 (6070), please set “6070” here. Extension This code must be set for pickup, and this code provide by Server. If the code is not matched by Server, the feature of pickup will not work. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 38 The configuration item Label is a name to identify the key on LED, can be set as “return”. Call Pickup Press this key to pick up if new incoming call to the monitored phone number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 39 “Transfer”, the current calling will be parked successfully. At this moment, user is able to continue the parked calling with any other phones which registered on the same SIP server by dialing the code which user have received. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 40 To identify this key on LED, for example as “park”. Value The code for pickup the parked call and it is provided by SIP server. DTMF Press this key while on calling, the phone will send the configured “Value” automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 41 To display the account ID, press the soft key “Switch” or to modify, the optional value is Account 1 to 4. Label To identify this key on LED, for example “speed dial” Value The target phone number for speed dial ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 42 To identify this key on LED, for example “intercom”. Value The target phone number for Intercom The programmable key configured via web included Memory Key, Line Key, Programmable Feature Key, and Feature key of expansion module. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 43 Once “Hotline” has been set, the phone will automatically dial the hotline via the 1st available line if the phone stay in the standby status exceed the specified waiting time and there is no input (or input something and then all deleted). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 44 This function includes making anonymous calls and blocking all anonymous calls. If switch on the feature “Anonymous call”, all outgoing calls will be displayed as anonymous call in the remote end. If switch on the feature “Rejection”, all incoming anonymous calls will be blocked automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 45 Reject Off Set the feature code to turning off The Number key, “*”key, and Code anonymous call rejection, the “#”are permitted to be input. phone disables anonymous call ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 46: Directory

    The content of Directory includes local phonebook and blacklist. Enter Directory as follow, 1. Press the soft key “Directory” when the phone is standby 2. Press the navigation key 3. Press the menu key , and then select “Directory” Configure the “Directory” via Web： ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 47 “Not find the specified contact”. There is a newer feature when you edit connect or blacklist, it could be upload defined photo, it will be display on the directory and RainbowET ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 48 If only one phone number saved with the selected contact person, the phone number will be dialed while calling the contact person. If multiple phone numbers saved with the selected contact person, user must select one of the phone numbers for dialing while calling the contact person. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 49 It’s used to identify different phone “*”or “#”key, change the numbers. Any reduplicated names are not permitted in the directory. input-method via pressing the soft key “abc” Office You can save three numbers at most. Input by number keys, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 50 Add new contact via web：Contacts →Contacts →Input messages→Add→Save. Edit the contact User must re-edit the contact item while updating one item of local phonebook. →Directory→Local Contacts→Select Path to edit the contact on the phone：Press the item to edit→Option→Edit→OK. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 51 Path to delete the contact on the phone：Press Select the item to delete→Option→Delete→OK. Press the soft key “Cancel” at the Warning UI to stop deleting. Delete the contact item via web: Contacts→ Contacts→Select the item to delete→Click on “Delete”→Click on “Save”. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 52: History

    4.3.4、History It includes the dialed, answered, missed and transferred items, maximum 400 items. User is able to review or delete any item of the history on the phone. And enter “History” in below ways: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 53 Also, user is able to check the detail info of call history via Web, but only review operation is allowed while accessing via web. Make calls from history Path to make calls from history on the phone：Enter history UI→Select the item to dial→ Dial. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 54 Path to check the detail history on the phone：Enter history UI→Select the item to check →Option→Detail→Press or “OK”. Add to Contact 1. Enter “Call History”→Select the target item→Option→add to Contact→Press the or soft key “Confirm”. At this moment an “edit” page will be popped up. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 55: Message

    Add to Blacklist For more info about this operation, please refer to Add to Contact. Delete all History’s records Path to delete all history’s records on the phone：Enter History UI→Option→Delete all→ Press or “OK”. 4.3.5、Message ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 56 Period(secs). Set Voice Mail There is 3 different methods to set up the voicemail, 1. Press the key after factory set 2. Press the key for a while →Select “Message”→Setup Voicemail 3. Press the key ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 57: Settings

    Voicemail will be popped up. 4.3.6、Settings Basic settings and Advanced settings will be introduces in this part, Basic settings： Language  Time & Date  Time & Date Format  Ringtones  Headset Memory Mode  ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 58 Basic Settings Language → R3(s)supports multiple language,to modify the language, please press the key Setting→Basic setting→Language→Select the target language and press the soft key “Save”. Set language via web：There is a drop-down box at the top left corner of webpage，choice one kind of language and click, the language will take effect immediately.
  • Page 59 Key in the IP address of domain Specify the secondary NTP Server name by the number keys, “*”, “#” Server Daylight-Saving Optional: “Off”,”Auto” or Time “Manual”. And”Manual” 、 Press the key or soft mean user must set this ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 60 The secondary NTP server that provide Manual input Server time and date Update The interval that the phone gains time Manual input Interval(secs) and date from NTP server Daylight A switch to control the status that Click drop-down box to ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 61 The week of month that the daylight Month select rule stops taking effect Offset(minutes) The offset time that daylight rule takes Manual input effect Manual Settings →Settings→Basic Settings→Time & Date→ Path to set on the phone：Press Manual Settings. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 62 “*”and “#” Set the Time & Date manually via web：Phone→Preference. Item Operation Description Manual Time Click the drop-down box A switch to control the status whether to select to enable the manual time or not ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 63 →Settings→Basic Settings→Time & Date Format. Path to set on the phone：Press Item Optional Example of result Clock 12 hour 03:30pm 24 hour 15:30 WWW MMM DD Tuesday Oct.16 DD-MMM-YY 16–Oct.-14 YYYY-MM-DD 2014-10-16 Date DD/MM/YYYY 16/10/2014 MM/DD/YY 10/16/14 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 64 “Answer” soft key to accept an incoming call. Once this function is enabled, the phone ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 65 Password will be requested while accessing the page of “Advanced Settings”. This password isthe same as theuser’s(“admin”) to access. Accounts Up to 4 accounts supported by R3(s), path to set the account info on phone：Press →Settings→Advanced Settings→Input password→Accounts. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 66 The account is disabled Select the account and press the soft key “Enter”to access the page of account setting. Item Description Activation The status of account，the default is”Enable”，if set this as “Disable”,the account will be forbidden. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 67 The status of Outbound Server, “off” by default Status Outbound Proxy IP address of Outbound Agency Stun Status The status of Stun Server, “off” by default Stun Server IP address of Stun Server Configure account via web：Account→Basic Set Password ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 68 The current password for web access as the role of “admin”, it’s “admin” by default. New PWD To set the new password, blank is acceptable. Confirm PWD Input the new password again, to confirm the new password. Set password via Web：Phone→Security. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 69 PPPoE.Set the LAN port via Web：Network→ Basic. DHCP The phone gains IP address via DHCP by default. STATIC IP If the phone gains IP address via Static IP, user must input the IP address info manually. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 70 PPPoE server or ISP support will be requested in this way. PC Port Only bridge mode support by PC port. VLAN The feature of VLAN must be supported by network switch, and by default this feature it’s not activated on R3(s). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 71 Webserver type include HTTP and HTTPS, different access port will be required by different access type, user is able to confirm the port info at the webpage, HTTP & HTTPS are both permitted by default. Set Webserver type via Web：Network→Advanced→WebServer→Type. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 72 Reset to factory Once reset to factory, all parameter settings will back to the factory default value, and all configuration will be cleared, users must be careful on this. Reset to factory via Web：Phone→Upgrade→Reset to Factory. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 73: Display

    There are 5 different default pictures and you can upload defined pictures by via web, then 、 press the soft key “Switch” or the key for modification Set up wallpaper via web : Phone→ Preference → Wallpaper ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 74 R3(S) IP Phone User Manual Backlight Backlight is the brightnessof LCD, also it has been defined as 9 different grades. The number “9” means the lightest. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 75: Advanced Feature

    “Disabled Codes”， means to disable the item of “EnabledCodes”；click the button to sort all enabled codes, the top item has the highest priority. Note：Multiple different items of G723，iLBC should not activated simultaneously. 5.2、Capture and Upgrading ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 76: Auto Upgrade

    Click the button “Choose file”to select the target local file and click “Upgrade” to process upgrading, this will cost a couple of minutes. And after reboot, the phone will be upgraded successfully. 5.3、Auto Upgrade ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 77 Repeatedly If set this parameter as “On”, the phone will do some check for upgrading after “Interval(minutes)”，and it will upgrade automatically once the conditions are met ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 78: Export & Import Configuration File

    MD5is the property of a file, and it’s always used for integrity checking, you can get it by using specified software. When upgrade the Firmware, the phone will compare the firmware’s MD5 with the specified MD5, and it will refuse to upgrade if them are not the same. 5.4、Export & Import configuration file ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 79: Export Configuration File

    Check the “Export User Data” and then click “Export”, it will export a configuration file that  carries with user’s configured data. To modify the exported configuration file, you should to decompress it until you get a file names as configuration. The content of configuration file listed as below, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 80: Import Configuration File

    User must fill the address of server if you choose to export the system log to remote server. Log Level It defines thedetail of system log as 5 different levels, Fatal, Error, Warning, Info, and Debug. The Debug level is the most detailed. 5.6、Dial plan ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 81: Replace Rule

    Note：Any operations (add, modify or delete) on the current dial plan will be not effective until click “Save”. 5.6.1、Replace Rule Dial plan “Replace Rule” means to replace a batch of complicated character string by some simple characters, to make a speed dial. Item Description Sample ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 82: Dial-Now

    Any alteration won’t take effect until the button “Save” is clicked. 5.6.2、Dial-now Dial plan “Dial-now” permits the corresponding phone to be dialed instantly without pressing the soft key “Dial”, once the input has been matched. It works like a hotline. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 83 “Delete” Save Any alteration won’t take effect until the button “Save” is clicked. Set “Dial-now Time-out” via web: Phone→Features→General Information→Dial-now Time-out (secs). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 84: Area Code

    Confirm Apply this dial plan Cancel Recover all input fields to the state that saved at latest time 5.6.4、Block Out ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 85 “10086” with blank, it means applying this dial plan account 2 and 4 to all accounts Confirm Apply this dial plan Cancel Recover all input fields to the state that saved at latest time ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 86: Faq

    Click the button “OK” 3. Factory reset during starting: a) Hold the key “*” and “#” while power on for 5 seconds b) The phone will be reboot and resumed to factory default setting ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 87: Upgrade The Firmware On Safe Mode

    6.3、How to make IP Peer to Peer call To make a IP peer to peer call, user should press “*”to input “.” that in the IP address. For example, to dial “192.168.1.100”, just need input “192.168.1.100”. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 88: Troubleshooting

    1. Try to make a IP peer to peer call, to make sure the mic and speaker are working fine 2. Enable STUN via Web 3. Set the address of STUN Server, for example stun.sipgate.com 4. Present this operation above ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 89: Abbreviation

    VLAN：Virtual Local Area Network QoS：Quality of Service Syslog：System log UDP：User Data Protocol TCP：Transmission Control Protocol TLS：Transport Layer Security Protocol BLF：Busy Lamp Field DNS：Domain Name System SRTP：Secure Real-time Transport Protocol NTP：Network Time Protocol VAD：Voice Activity Detection CNG：Comfort Noise Generator ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

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