ATCOM rainbow1 User Manual
  1. Manuals
  2. Brands
  3. ATCOM Manuals
  4. IP Phone
  5. Rainbow1
  6. User manual

ATCOM rainbow1 User Manual

Hide thumbs Also See for rainbow1:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Rainbow1 IP Phone User Manual
Version: 1.1
2014-08-25

Advertisement

Table of Contents
loading

Related Manuals for ATCOM rainbow1

Summary of Contents for ATCOM rainbow1

  • Page 1 Rainbow1 IP Phone User Manual Version: 1.1 2014-08-25...
  • Page 2 Rainbow1 IP Phone User Manual Release note Version Changed note Editor Date First Release Aimee 2014-5-12 1.5 Management and Maintenance Aimee 2014-8-25 support capture network traffic 4.3 SIP Setting Modify the default value of RTP Packet Size to 20 Add codec payload and name for G726r16,G726r24,G726r32,G726r40 4.4 Account...

  • Page 3: Table Of Contents

    Rainbow1 IP Phone User Manual Content CONTACT ATCOM ................................5 OVERVIEW OF ATCOM ..............................5 OVERVIEW OF RAINBOW 1..............................6 1.1 I ....................................6 NTERFACES 1.2 H ....................................6 ARDWARE 1.3 S ....................................6 OFTWARE 1.4 N .....................................7 ETWORK 1.5 M ..............................7 ANAGEMENT AND AINTENANCE 1.6 P ....................................7...
  • Page 4 Rainbow1 IP Phone User Manual 4.6 U ......................................38 PDATE 4.6.1 Manual Update ................................38 4.6.2 Update/Auto Provision ..............................39 4.6.3 Reset & Reboot ................................39 4.7 P ....................................39 HONE 4.8 C ....................................40 FAQ & TROUBLE SHOOTING ............................41 5.1 How to make a factory reset...............................41 5.2 Upgrade firmware under safe mode...........................41...

  • Page 5: Contact Atcom

    Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’...

  • Page 6: Overview Of Rainbow 1

    Rainbow1 IP Phone User Manual Overview of Rainbow 1 Rainbow1 Type Power adapter Rainbow1 Optional accessory 1.1 Interfaces  Power input: DC 5V, 1000mA or POE  LAN: RJ45 port  PC: RJ45 port  Headset jack 1 : RJ9 port ...

  • Page 7: Network

    Rainbow1 IP Phone User Manual SIP Domain name, Authentication  DTMF（inband, RFC2833, info）  Call transfer, Call forward, 3-way conference, Call hold, Call back  DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block  Anonymous call, Dial plan, IP call Phone book with 100 white records and 50 black records, 100 answered calls, ...

  • Page 8: Packing List

    Note: Power adapter (Input: AC 100~240V, 50/60Hz; Output: 5V, 1000mA;) 1.9 Installation Connect LAN port to PC with Ethernet cable, or connect Rainbow1 to a switch/router which is in the same network as your PC. It uses DHCP mode by default, and you can review its current IP address by pressing key on idle state.
  • Page 9 Rainbow1 IP Phone User Manual No password is set for those two accounts with factory settings. You can click admin button on the right corner of the webpage to switch from the user to admin mode. To set the password for user and admin login you can firstly login as admin and enter the Network--->Advance page as following.
  • Page 10 Rainbow1 IP Phone User Manual B. Press the other side joints into the slot according to the direction of the arrow C. It is the right picture after fixing the stand bracket below: D. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow.
  • Page 11 Rainbow1 IP Phone User Manual 2. Wall-hung Installation A. Put the bottom side of the IP phone upside and press one-side joints of wall-hung stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 12 Rainbow1 IP Phone User Manual B. Press the other side joints into the slot according to the direction of the arrow C. After install the wall-hung stand bracket, press one-side joints of stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED...
  • Page 13 Rainbow1 IP Phone User Manual D. Press the other side joints into the slot according to the direction of the arrow E. Knock in nails or screws on the wall according to the proportion of the distance between the hanging holes as below: F.
  • Page 14 Rainbow1 IP Phone User Manual G. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow. According to the direction of the arrow: 3、Wiring after installing the stand bracket...

  • Page 15: Keypad Of Ip Phone

    Rainbow1 IP Phone User Manual Keypad of IP Phone LCD Status Indicator LED ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 16: Describe Of The Buttons And Screen

    Rainbow1 IP Phone User Manual Volume Soft Key Navigation Menu VoiceMail Cance Mute Headset Hold Dial pad Redial Speaker 2.1 Describe of the buttons and Screen Soft Keys Press to select a function which displayed at the softkey zone of screen Display all optional functions at the last line of LCD screen.

  • Page 17: Describe Of The Lcd Screen Icons

    Rainbow1 IP Phone User Manual Confirm users’ operation and show status when Rainbow1 is idle. Cancel users’ operation. Enter menu settings. Adjust the volume (speaker/handset/headset/ring). Volume level will be displayed on LCD when pressing volume key. Pick up and hung up under the speaker mode.

  • Page 18: Basic Functions And Operations

    Rainbow1 IP Phone User Manual Rainbow1 is in handset mode Rainbow1 is in headset mode The call is muted Basic functions and operations 3.1 Answer the calls When there is an incoming call, phone will remind user with ringing. There are 3 ways to answer the call A.

  • Page 19: Pre- Dial

    B、Press soft key "Dial" to send out the number 3.4 Multiple line dial-up Rainbow1 supports up to 2 concurrent calls. If there is a new incoming call when you’re talking on Rainbow1, the new incoming call will be displayed on LCD and status indicator LED will be fast blinking.

  • Page 20: Hang Up The Phone

    Rainbow1 IP Phone User Manual 3.5 Hang up the phone 1. Handset hang up Put back the handset at handset mode, the current calling will be hung up. 2. Speaker hang up Press key at speaker model, the current calling will be hung up.

  • Page 21: 3-Way Conference Call

    3.11 Call History Rainbow1 supports 100 missed calls list, 100 incoming calls list and 100 dialed calls list. When the storage is full, the old record will be erased by the new one.

  • Page 22: Default Password

    IP address of the phone. 3.14 Dial Plan Dial plan defines the rule of dial. The syntax of dial plan for Rainbow1 is closely similar as the corresponding syntax specified by MGCP and MEGACO. Dial plan is stipulated by the below configurable parameters: ...

  • Page 23: Web Settings

    4. Forbid to dial numbers with 5 digits and start by 00 Web settings Input the IP address in the web browser and press ‘Enter’ key to access Rainbow1's user webpage. Click "admin" which is on the right top corner to enter administrator webpage.

  • Page 24: System Status

    Rainbow1 IP Phone User Manual 4.1 System status This page shows the IP phone's system status. 1. Product Information shows the product name, protocol, software and hardware version, Mac address and serial number. 2. Network Information shows the network connection type, IP address, netmask, gateway, DNS, host name, domain and VPN information.

  • Page 25: Advance

    Primary DNS：set primary DNS server e) Secondary DNS：set secondary DNS server 3. PPPoE Connect the LAN port of Rainbow1 with the Ethernet port of modem then fill user name and password of PPPoE which assigned by ISP (Internet Service Provider).
  • Page 26 Rainbow1 IP Phone User Manual 1. VPN Enable: Select “Yes” or “No” to enable or disable VPN 2. VPN Type: Only support L2TP VPN 3. Server address: VPN server address 4. Username: VPN account's username 5. Password: VPN account's password After apply, the phone will be reboot.

  • Page 27: Sip Setting

    Rainbow1 IP Phone User Manual QoS: Quality of service 1. SIP Qos: Quality of service for SIP (Diffserv) 2. Voice Qos: Quality of service for RTP (Diffserv)  Syslog 1. Enable Syslog: Select “Yes” or “No” to enable or disable syslog.
  • Page 28 Rainbow1 IP Phone User Manual 2. RTP Port Max: Maximum port number for RTP transmission and reception. <RTP Port Max> should be at least 2 larger than <RTP port Min>.Range: 1–65535, defaults to 16482 3. RTP Packet Size(ms): Packet size in milliseconds, which can be 10ms, 20ms, 30ms, 40ms, 60ms,defaults to 20.

  • Page 29: Account

    2. Stun Server: Set stun server, which can be IP address or domain name. 4.4 Account Rainbow1 has 1 line which is enabled to register by default.  SIP 1. Display Name: This name will be displayed on the LCD. It will show the User ID instead if leave Display Name as blank.

  • Page 30: Codec Configuration

    DNS SRV record if there is a DNS which supports specifying the location of the server or domain for SIP protocol. Only when Rainbow1 fails to register to the SIP Server, it will try to register to the SIP Redundancy Server.

  • Page 31: Call Feature Setting

    3. Pickup Service Code: Set Pickup Service Code. 4. UDP Keep Alive Enable: Select “Yes” or “No” to enable or disable UDP keep alive. If enabled, Rainbow1 sends UDP packets periodically to keep the server port alive. ATCOM TECHNOLOGY CO., LIMITED...

  • Page 32: Phone Setting

    Rainbow1 IP Phone User Manual 5. UDP Keep Alive Intvl: Set interval to send UDP packets. 6. Default Ring: Set default ring tone. 7. SRTP: Select “Yes” or “No” to enable or disable SRTP (Secure Real Time Control Protocol). This feature will be available only when the server supports SRTP.
  • Page 33 Rainbow1 IP Phone User Manual 2. SpeakerPhone Mic Volume: Specify speaker gain, the bigger the gain, the louder the other party heard. 3. Headset Volume: Specify headset gain, the bigger the gain, the louder the other party heard.  LCD 1.

  • Page 34: Features

    Rainbow1 IP Phone User Manual <start-time> and <end-time> specify the start and end date of daylight saving time, month/date/week and <save-time> is the amount of hour/min/sec to add to the current time during daylight saving period. The <save-time> value can be preceded by a negative (-) sign if subtraction is desired instead of addition.

  • Page 35: Voice

    Rainbow1 IP Phone User Manual 2. Busy Target: The incoming call will be forwarded to this target when Rainbow1 is busy. 3. No Answer: The incoming call will be forwarded to this target when there is no answer. 4. After Ring Time(Seconds): After this time out, the incoming call will be forwarded to this target if no answer.

  • Page 36: Ring

    Rainbow1 is mute. Jitter Buffer Rainbow1 is able to buffer incoming voice packets to minimize out-of-order packet arrival. This process is known as jitter buffer. 1. Type: Choose type of jitter buffer. When choose Fixed, the size of jitter buffer is fixed.

  • Page 37: Update

    4.6 Update 4.6.1 Manual Update 1. Boot Loader: Download Boot file from ATCOM's webpage, then select the file from your PC to upgrade. 2. Software: Download software from ATCOM's webpage, then select software from your PC to upgrade.

  • Page 38: Update/Auto Provision

    1. Reboot Reboot will terminate all active calls, and restart the phone in a several seconds. 2. Reset Click the “Reset” button will set Rainbow1 to factory default, please backup the config.xml, phonebook.xml and attendant_keypad.xml before reset. ATCOM TECHNOLOGY CO., LIMITED...

  • Page 39: Phone Book

    Rainbow1 IP Phone User Manual 4.7 Phone Book 1. New Contact: Add a new phonebook record. 2. Delete All: Delete all the phonebook records. 3. Mode: Directory or Blacklist. All calls from Blacklist will be rejected. 4. Name: Specify a name for each phone number. This name will be displayed on LCD when call to this number or call from this number.

  • Page 40: How To Make A Factory Reset

    3. Factory reset during rebooting, steps are: a) Press ‘*’ and ‘#’ key immediately after plugging in the power adapter. b) Wait for about 5 seconds, Rainbow1 will be reset to factory default setting after rebooted. 5.2 Upgrade firmware under safe mode If the phone could not start up normally, please upgrade firmware under safe mode.

  • Page 41: The Phone Can't Obtain Ip Address

    Rainbow1 IP Phone User Manual 4. Make sure the information of the account is consistent with which offered by the service supplier. 5. Make sure the SIP server is on. 6. Check the port of the SIP server whose default value is 5060.

Table of Contents