Panasonic BB-HCM311A Operating Instructions Manual
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Panasonic BB-HCM311A Operating Instructions Manual

Network camera
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Operating Instructions
Network Camera
BB-HCM311A
Model No.
BB-HCM311A
Please read this manual before using and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic BB-HCM311A

  • Page 1 Operating Instructions Network Camera BB-HCM311A Model No. BB-HCM311A Please read this manual before using and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...

  • Page 2: Main Features

    IPv6 Network Camera Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand. Since the camera also supports IPv4 that's currently used, it is "dual stack"...
  • Page 3 Operating Instructions Various Camera Control Features The camera pans or tilts fast in maximum 80 ° per second. (The previous model: 21 ° per second) You can control the camera at high speed from your PC or mobile phone. Alarm position feature also allows the camera to automatically turn the lens to the alarm position.
  • Page 4 Operating Instructions How to Use This Documentation The camera includes the following 2 manual types. • Installation/Troubleshooting Installation/Troubleshooting provides explanations for accessories included with the camera, the initial configuration, and troubleshooting tips. The Installation/Troubleshooting helps you to easily configure the camera. •...
  • Page 5 Operating Instructions System Requirements for your PC Your PC (Personal Computer) and network must meet the following technical specifications for the camera to work properly. For IPv4 Connection Item Description Operating Microsoft Windows XP, Microsoft Windows 2000 ® ® ® ®...
  • Page 6 10/100 Mbps network card installed Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD- ROM) Notes • Audio feature works only with IPv4 connection. • See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about web browser.
  • Page 7 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Keep these instructions. Heed all warnings. Follow all instructions. After taking away the sand or the dust on the lens cover, wipe the lens cover with a dry cloth.

  • Page 8: Table Of Contents

    Operating Instructions Table of Contents Camera Monitoring ............. 11 Accessing the Camera..............11 1.1.1 To Access the Camera in IPv6..............13 Viewing Single Camera page............15 1.2.1 Auto Centering the Image (Click to Center)..........18 1.2.2 Capturing a Still Image................19 1.2.3 Using Operation Bar ................
  • Page 9 Operating Instructions 2.16 Configuring Multiple Cameras............76 2.17 Format the SD memory card............78 2.18 Stop the SD Memory Recording ..........79 2.19 Buffering or Transferring Images by Timer........80 2.20 Buffering or Transferring Images by Alarm Signal ....... 89 2.21 Transfer the Camera Image in Transport Mode ......
  • Page 10 Operating Instructions 3.12 Number of Images to Be Able to Record on the SD Memory Card. 138 3.13 Specifications................139 Index..................143...

  • Page 11: Camera Monitoring

    Operating Instructions Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When port number is 80 (default), you do not need to enter port number. See page 40 for details about port number.
  • Page 12 Operating Instructions Click the following tabs to display each page. Select a language to display. Version Number Displays IPv4, IPv6 or IPsec connection. A To Single Camera page (page 15) B To Multi-Camera page (page 28) C To Buffered Image page (page 30) D To Setup page (page 35) E To Maintenance page (page 106) F To Support page (page 114)

  • Page 13: To Access The Camera In Ipv6

    • Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information you wish to visit http://www.ipv6.org/. [For assistance, please call: 1-800-272-7033]...
  • Page 14 Set up the router as you subscribe to the IPv6 service. If the access from WAN side is disabled on the router, enable the TCP packets from WAN side in the packet filtering. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for information about the recommeded routers.

  • Page 15: Viewing Single Camera Page

    Operating Instructions Viewing Single Camera page Access the camera (see page 11). • The Top page is displayed. Click the [Single] tab at the top of the page. • When Security Warning window is displayed, click [Yes] (see page 16). •...
  • Page 16 Operating Instructions Security Warning window To view a video (Motion JPEG), ActiveX Controls must be installed. When trying ® to display a video for the first time, Security Warning window will be displayed. When using Windows 2000 or Windows XP, log in as an administrator to install it. If you cannot install ActiveX Controls or you cannot see the video in the Internet Explorer •...
  • Page 17 Warning - Security window To listen to the audio, you need to download the audio applet. Click [Always] on the following window. Note See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information about camera firmware and Java. Java Authentication window Enter user name and password, and click [Yes].

  • Page 18: Auto Centering The Image (Click To Center)

    Operating Instructions 1.2.1 Auto Centering the Image (Click to Center) Using your mouse, click any portion of the camera image. As long as it is within the pan/tilt range of the camera, the image will automatically move to place the selected point in the center of the screen.

  • Page 19: Capturing A Still Image

    Operating Instructions 1.2.2 Capturing a Still Image A still image can be saved on your PC. Operate pan/tilt and select a resolution to display an image. Click the capture image button. Capture Image Button • The camera image opens in another window. Right-click the image, and select [Save Picture As...].

  • Page 20: Using Operation Bar

    Operating Instructions 1.2.3 Using Operation Bar End Display When the pan/tilt has reached the end (Left End, and Preset Right End, Up End and Down End), End Display Display: appears. When clicking a preset button, the preset name appears. Pan/Tilt Moves the lens throughout the horizontal ( ) or Scan:...
  • Page 21 Operating Instructions Pan/Tilt Operation Pan/tilt scan buttons automatically move the Pan/Tilt lens horizontally from -60 ° to +60 ° and Scan vertically from -45 ° to +20 ° and return the lens to the original position. Each pan/tilt arrow moves the lens Up, Down, Right or Pan/Tilt Left, and the home position button moves it to the home position.

  • Page 22: Setting Home Position/Alarm Position/Preset Button

    Operating Instructions 1.2.4 Setting Home Position/Alarm Position/Preset Button Registering Home Position/Alarm Position A home position or 2 alarm positions can be registered. When restarted, the camera takes a home position. If the Lens Position When Triggered setting is set (see page 91), the camera takes a alarm position after the External I/O detects a signal.
  • Page 23 Operating Instructions Registering a Preset Button 8 camera positions can be stored as presets. By default, the preset buttons (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4: Lower Right. These buttons can be changed (see page 25). •...
  • Page 24 Operating Instructions Viewing the Image Click the home position, alarm position or registered preset button. Home • The camera takes each position, Position and the image is displayed. Pan/Tilt Putting the cursor displays the preset name. UpperLeft Alarm Position...
  • Page 25 Operating Instructions Changing or Deleting the Settings Click [Program]. • [Program] switches to [Cancel]. Home Click [Cancel] to quit without saving Position changes. Pan and tilt the camera to a desired Pan/Tilt position. Click the home position, alarm position or a preset button (1—8). Click [Save] after setting the preset Preset name or click [Delete].

  • Page 26: Listening To Camera Audio-Talking To The Camera

    Operating Instructions Listening to Camera Audio—Talking to the Camera The audio feature does not work in IPv6. Use the audio feature in IPv4 connection. Access the camera (see page 11). • The Top page is displayed. Click the [Single] tab at the top of the page. The audio control bar is displayed at the top of the screen.
  • Page 27 • To talk to the camera from your PC, an external amplified speaker such as the Panasonic RP-SPT70 or equivalent (customer-provided) must be connected to the camera. The speaker connects to the camera with a stereo audio cable similar to that used by your PC. Though the connector is stereo, the audio is not.

  • Page 28: Viewing Multi-Camera Page

    Operating Instructions Viewing Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 76). Access the camera (see page 11). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
  • Page 29 Operating Instructions • When viewing video (Motion JPEG), we recommend using an Ethernet ® switching hub instead of the repeater hub to prevent degradation in video display. • Due to the network congestion or the number of accesses, the refresh interval may slow down.

  • Page 30: Viewing Buffered Image Page

    Operating Instructions Viewing Buffered Image page To buffer the images on the internal memory, you need to set up image transfer settings (see page 80 or page 89). You can view buffered images on this Buffered Image page. Access the camera (see page 11). •...
  • Page 31 Operating Instructions Display images clicking buttons below. Date and time of the day when the images were buffered are displayed. Date, time and frame number are displayed. [Play]: The buffered images are displayed continuously. [<Prev] or [Next>]: The previous or next image is displayed. [<First], [<1000], [<100], [<10] or [10>], [100>], [1000>], [Last]: First, 10th, 100th, 1000th image before or last, 10th, 100th, 1000th image after of the displayed image appears.

  • Page 32: Deleting Buffered Images

    Operating Instructions 1.5.1 Deleting Buffered Images If you intend to delete images for each transfer condition, click [Delete Buffered Images] on the Image Buffer/Transfer page (see page 80 or page 89). Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.

  • Page 33: Viewing Still Images On Your Mobile Phone

    Operating Instructions Viewing Still Images on Your Mobile Phone You can view still images over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/Mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
  • Page 34 E.g.: The pan reaches the left end. "(4)L" disappears. • Some mobile phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a mobile...

  • Page 35: Various Camera Features

    Operating Instructions Various Camera Features Using Camera Features Access the camera (see page 11). • The Top page is displayed. Notes • When [Permit access from guest users] is set on the Security: Administrator page, click [login] button and log in as an administrator. •...
  • Page 36 Operating Instructions Basic Network (IPv4) Configures the IPv4 network settings to connect the camera to the network (see page 38). Network (IPv6) Configures the IPv6 network settings to connect the camera to the network (see page 42). IPsec Enables IPsec (Transport or Tunnel mode) (see page 46). UPnP Enables automatic port forwarding or shortcut to the camera (see page 56).
  • Page 37 Operating Instructions (13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page 80 or page 89). (14) Operation Time Sets time period to display camera images (see page 102). (15) External Sets the digital output terminal of the External I/O (see page Output 104).

  • Page 38: Connecting The Camera To Your Ipv4 Network

    Operating Instructions Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP (Universal Plug and Play) to configure your router. •...
  • Page 39 Operating Instructions DHCP Setup Static Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • New settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 107).
  • Page 40 Operating Instructions Setting Description Allow Access from • Allow Access from the Internet setting automatically the Internet configures the router's Port Forwarding setting (some (Automatic Setup routers call it "Address Translation", "Static IP Only) Masquerade", "Virtual Server" or "Port Mapping"). To enable Internet access to the camera, check [Yes].
  • Page 41 Operating Instructions Setting Description Default Gateway • If you have the assigned Default Gateway address by your ISP or network administrator, enter it in this data field. (Static/DHCP Only) • Set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and "255.255.255.255" are not available.

  • Page 42: Connecting The Camera To Your Ipv6 Network

    Operating Instructions Connecting the Camera to Your IPv6 Network The Network page offers three options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note IPv6 is the expanded protocol created for future Internet expansion.
  • Page 43 Operating Instructions Static Setup You can assign a static IPv6 address to the camera. If you select [No] at the Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
  • Page 44 Operating Instructions Click [Restart]. • The camera restarts, and the Top page is displayed. Notes • When you do not know the camera IP address while setting [Automatic Setup], you can search it by using the Setup Program (see page 129). Or you can search it on the Status page (see page 107) after accessing the camera in IPv4.
  • Page 45 Operating Instructions Setting Description DNS Server • DNS server address is required in the following conditions. Address • Transferring camera images by E-mail or FTP • Setting cameras by their host names on the Multi- Camera Setup page • Using the Viewnetcam.com service •...

  • Page 46: What Is Ipsec

    Operating Instructions...
  • Page 47 : Services for multiple global addresses (A global address must be set up on your PC.) Note To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the setup. Camera ISP Service...
  • Page 48 ISP Service : "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 (in IPv6) Tunneling" service Note See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. Camera ISP Service : Services for multiple global addresses (A (in IPv4) global address must be set up to the camera.)

  • Page 49: Encrypt The Camera Image In Transport Mode

    Operating Instructions Encrypt the Camera Image in Transport Mode The camera can encrypt the image using IPsec transport mode. Note If you use IPsec, refresh interval slows down. Click [IPsec] on the Setup page. Click Camera in the Transport column. •...
  • Page 50 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your PC. Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference.
  • Page 51 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033]...

  • Page 52: Encrypt The Camera Image In Tunnel Mode

    Operating Instructions Encrypt the Camera Image in Tunnel Mode The camera can encrypt the image using IPsec tunnel mode. Notes • Do not set IPsec on the PCs under the VPN router. Communications may be blocked. • If you use IPsec, refresh interval slows down. •...
  • Page 53 Operating Instructions Setting Description Status • Check the box to use this encryption method. Pre-Shared Key • It is the key to use in the authentication of communications. Enter the same pre-shared key as your VPN router. Note If the pre-shared key leaks to a third party, it may lead to illegal access, private information leak or interference.
  • Page 54 Operating Instructions Setting Description IPsec • Check the box to enable IPsec features. If you clear the box, whole IPsec features will be invalid. Encoding strength • Encoding strength for IPsec can be selected. If you select [Standard], DES or NULL is valid as an algorithm, and then the data will become easier to be decrypted.
  • Page 55 In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see 2.9 IPsec in the Troubleshooting section of the Installation/Troubleshooting. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the IPsec features. [For assistance, please call: 1-800-272-7033]...

  • Page 56: Using Upnp (Universal Plug And Play)

    Operating Instructions...
  • Page 57 Operating Instructions Click [Save] when finished. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to UPnP page]. • The UPnP page is displayed. [For assistance, please call: 1-800-272-7033]...

  • Page 58: Registering With The Viewnetcam.com Service

    Viewnetcam.com also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends you to register with it for the Internet access to the camera. See http://www.viewnetcam.com for details about the Viewnetcam.com service.
  • Page 59 Operating Instructions Notes • When the Viewnetcam.com registration website is not displayed, confirm that the URL is displayed in the right column of the Your Account Link. If the URL is not displayed, follow the procedures below. 1. Wait for a while, and click [Refresh] on the web browser. 2.

  • Page 60: Setting Date And Time

    Operating Instructions Setting Date and Time The Date and Time page allows you to set date and time. Date and time are used for image buffer/transfer, operation time and time stamps on the buffered image. Note Saving the date and time settings deletes all buffered images on the internal memory.
  • Page 61 Operating Instructions Setting Description Time Setting • Select date and format (AM/PM or 24 H). These settings are used for image buffer/transfer, operation time and time stamps on the buffered image. But E-mail subject and file name by E-mail or FTP transfer uses only 24 h format. Automatic Time •...

  • Page 62: Changing Camera Settings

    Operating Instructions 2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance, pan/tilt range, return to specified position and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
  • Page 63 Operating Instructions Setting Description Camera Name • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 136) or characters in each language (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). But [Space], ["], ['], [&], [<], and [>] are not available.
  • Page 64 Operating Instructions Setting Description Tilt Range Select from the following options. • Minimum — Current settings, -45—+20 • Home Position — Current settings, -45—+20 • Maximum — Current settings, -45—+20 • The values must be selected as minimum home position maximum. Note If you wrongly set the range, your privacy may be seen.
  • Page 65 Operating Instructions Specifying Pan/Tilt Range Access the camera (see page 11), and click [Single] at the top of the Top page. Open another web browser, and display the Camera page (see page 62). Align the Single Camera page and the Camera page side to side. Set the pan/tilt range.

  • Page 66: Adjusting Audio

    Operating Instructions 2.11 Adjusting Audio The Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensitivity and external speaker volume. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes.
  • Page 67 Operating Instructions Setting Description Output • It controls audio output for external speaker connected to the camera. Volume • It controls the volume to output to external speaker. PC Audio Input • You can set the time to consecutively perceive the audio Timeout from your PC.

  • Page 68: Changing Authentication Setting And Administrator User Name And Password

    Operating Instructions 2.12 Changing Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, administrator user name and password. The authentication window is displayed, and allows the registered users to access the camera. Notes •...
  • Page 69 Operating Instructions Setting Description General Authentication has 2 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view the image without user name and password. Note If you set [Permit access from guest users], [Login] is displayed at the top of the page.
  • Page 70 Operating Instructions Click [Go to Security: Administrator page]. • The Security: Administrator page is displayed. Notes • When the user name and password have been changed, the camera displays an authentication window. Enter the user name and password, and click [OK]. Administrator/General Users/Guest Users The camera has 3 user levels (administrator, general users and guest users).

  • Page 71: Logging In To The Camera

    Operating Instructions 2.13 Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, you can access the Setup page and the Maintenance page. Click [Login] at the top of the page.

  • Page 72: Creating, Modifying Or Deleting General Users

    Operating Instructions 2.14 Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] on the Security: Administrator page, the access level can be set for guest users.
  • Page 73 Operating Instructions Setting Description User ID List • Up to 50 general users can be registered. • The list is used to modify or delete general user settings. User Name/ • User Name (6 to 15 characters): Enter the user name. Password •...

  • Page 74: Changing Initial Settings On The Single Camera Page Or The Multi-Camera Page

    Operating Instructions 2.15 Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change initial settings (display settings when a user accesses the camera) of image resolution, image quality and refresh interval.
  • Page 75 Operating Instructions Setting Description Image Resolution • Select the image resolution. 640 x 480 pixels (Only for the Single Camera page) 320 x 240 pixels (default) 160 x 120 pixels (Only for the Multi-Camera page) Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality.

  • Page 76: Configuring Multiple Cameras

    Operating Instructions 2.16 Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure the camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Click [Multi-Camera] on the Setup page. Click [Add].
  • Page 77 Operating Instructions Setting Description Display • Check the box to enable the camera. IP Address • Set the IP address or the host name to enable the camera. Host Name Port No. • Set the port number (1—65535). Camera Name •...

  • Page 78: Format The Sd Memory Card

    Operating Instructions 2.17 Format the SD memory card Before you record the camera image, you need to format the SD memory card. Notes • You can confirm the SD memory capacity on the Status page (see page 107). Insert the SD memory card (see page 37 of the Installation/Troubleshooting). Click [Buffer/Transfer] on the Setup page.

  • Page 79: Stop The Sd Memory Recording

    Operating Instructions 2.18 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Notes • You can confirm the SD memory capacity on the Status page (see page 107). Click [Buffer/Transfer] on the Setup page. Click [SD video recording stop].

  • Page 80: Buffering Or Transferring Images By Timer

    Operating Instructions 2.19 Buffering or Transferring Images by Timer The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page. Click [No.] to enable buffer/transfer.
  • Page 81 Operating Instructions Setting Description Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
  • Page 82 Operating Instructions Setting Description Image • Select image resolution (640 x 480, 320 x 240 (default) or Resolution 160 x 120 pixels) to buffer or transfer. Image Quality • Select the image quality. [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion.
  • Page 83 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 38 and page 42).
  • Page 84 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 85 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
  • Page 86 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 87 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
  • Page 88 Operating Instructions Confirm the settings, and click [Save]. • New settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you click [Save] on the Image Buffer/Transfer page, all buffered images on the SD memory card are deleted.

  • Page 89: Buffering Or Transferring Images By Alarm Signal

    Operating Instructions 2.20 Buffering or Transferring Images by Alarm Signal The Image Buffer/Transfer page allows you to enable image buffer/transfer by E- mail or FTP. Note If you are recording images to the SD memory card, refresh interval slows down. Click [Buffer/Transfer] on the Setup page.
  • Page 90 Operating Instructions Setting Description Enable Image • Check the box to enable the buffer/transfer. Clear the box Buffer/Transfer to disable it. Trigger • Selecting [Timer] enables the camera to buffer/transfer the image by timer. • Selecting [Alarm 1 or 2] enables the camera to buffer/ transfer the image by alarm signal.
  • Page 91 Operating Instructions Set the Lens Position When Triggered setting, and click [Next>]. Note If you enable the Lens Position When Triggered setting, buffer/transfer starts after the camera turns to the alarm position. • Clicking [<Back] takes you back to the previous page. •...
  • Page 92 Operating Instructions Set the image buffer frequencies, and click [Next>]. Note Due to the network environment, object, number of accesses, enabling IPsec, SD memory recording, the camera may not record the numbers of images as you set. In this case, set the image buffer frequencies longer. For the SD memory recording, 1 image per second setting is recommended.
  • Page 93 Operating Instructions Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes. Note If you transfer image by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 38 and page 42).
  • Page 94 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 95 Operating Instructions Setting Description Server IP • If you set the server IP address, set 4 digits (0—255) and 3 Address or periods such as "192.168.0.253". But "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters).
  • Page 96 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Image Buffer/Transfer page without saving changes.
  • Page 97 Operating Instructions Setting Description SMTP Server IP • If you set the server IP address, set 4 digits (0—255) and Address or Host 3 periods such as "192.168.0.253". But "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters).
  • Page 98 Operating Instructions After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings seeing page 96 and page 97. When finished, click [Next>] and go to step 10.
  • Page 99 Operating Instructions Click [Go to Image Buffer/Transfer page]. • The Image Buffer/Transfer page is displayed. Notes • If you set a short interval to transfer image to a mobile phone, many E- mails may be sent to it leading to a large phone bill. Therefore, we recommend you to set a long interval.

  • Page 100: Transfer The Camera Image In Transport Mode

    Operating Instructions 2.21 Transfer the Camera Image in Transport Mode The camera can transfer the image in transport mode by E-mail or FTP. Transport Mode E-mail or FTP Server Encrypted Prepare the following requirements. Item Supported Feature E-mail or FTP Operating : IPsec supported Server...

  • Page 101: Transfer The Camera Image In Tunnel Mode

    Operating Instructions 2.22 Transfer the Camera Image in Tunnel Mode The camera can transfer the image in tunnel mode by E-mail or FTP. VPN Router Tunnel Mode Encrypted Not Encrypted Prepare the following requirements. Item Supported Feature VPN Router ISP Service : Services for static global addresses (A (in IPv4) global address must be set up to the WAN...

  • Page 102: Specifying Operation Time

    Operating Instructions 2.23 Specifying Operation Time The Operation Time page allows you to limit the operation time. The camera image turns to a gray screen outside the operation time. Notes • If you wrongly set the time period, your privacy may be seen. Confirm the time period after the setup.
  • Page 103 Operating Instructions Setting Description Enable • Check the box to enable the setting. Clear the box to disable it. A day of the • Check the box to enable the day. Clear the box to disable week Operation Time • Select the [Always] option when you do not specify the time period.

  • Page 104: Controlling External Output Terminal

    Operating Instructions 2.24 Controlling External Output Terminal The digital output terminal allows you to control the external devices. Click [External Output] on the Setup page. Click [Save] when finished. • Clicking [Cancel] cancels your settings without saving changes. • New settings are saved. •...

  • Page 105: Changing Indicator Display

    Operating Instructions 2.25 Changing Indicator Display The Indicator Control page allows you to select Indicator operation. Indicator has three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select indicator option.

  • Page 106: Camera Maintenance

    Operating Instructions Camera Maintenance Maintenance page (14) (15) (16) (17) (18) (19) Maintenance (14) Status Displays the camera settings and status (see page 107). (15) Restart Restarts the camera (see page 107). (16) Update Firmware Updates the camera firmware (see page 108). (17) Save Settings Creates a configuration file (see page 111).

  • Page 107: Confirming The Status

    The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See Panasonic Network Camera support website at http://panasonic.co.jp/ pcc/products/en/netwkcam/ for details about status information. 3.1.2 Restarting the Camera The camera restarts by disconnecting the power cord from the outlet and reconnecting it again.

  • Page 108: Updating The Camera Firmware

    • The firmware version is displayed on the Top page and the Status page. Download the new firmware on the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
  • Page 109 Operating Instructions • The Update page is displayed in about a minute. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware].
  • Page 110 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete.

  • Page 111: Creating Configuration File

    Operating Instructions 3.1.4 Creating Configuration File A configuration file can be saved on your PC. You can load the camera settings from the configuration file on the Load Settings page (see page 112). Note The saved image has privacy information. Prevent private information leaks. Click [Save Settings] on the Maintenance page.

  • Page 112: Loading Settings From A Configuration File

    Operating Instructions 3.1.5 Loading Settings from a Configuration File The settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load its settings from the configuration file. Notes • The configuration file has network settings. When the settings are loaded, the network settings are also loaded as they were saved.

  • Page 113: Resetting The Camera To Factory Default

    Operating Instructions 3.1.6 Resetting the Camera to Factory Default All camera settings are reset to factory default directly after the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...

  • Page 114: Support Page

    Clicking [Help] on the Support page displays the next page. 3.2.2 Seeing Product Information You can see product information on the Panasonic Network Camera support website. Clicking [Product Information] on the Support page displays the URL, click it. Note...

  • Page 115: Seeing Support Information

    Operating Instructions 3.2.3 Seeing Support Information You can see support information on the Panasonic Network Camera support website. Clicking [Support Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.

  • Page 116: External I/O

    Operating Instructions External I/O If you connect the external devices such as sensors to the External I/O and image buffer/transfer by alarm signal is set, the camera image is transferred by the alarm detection. Explanation of the External I/O Features •...
  • Page 117 Operating Instructions Circuit Diagram Example Camera Relay Light 12 V Door Sensor 2 (Alarm 2) Door Sensor 1 (Alarm 1) –13 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some case, a custom interface circuit (customer-provided) may have to be used.

  • Page 118: Factory Default Reset Button

    Operating Instructions FACTORY DEFAULT RESET Button The camera has a FACTORY DEFAULT RESET button on the side. FACTORY DEFAULT RESET Button (Press the button with a pointed object.) Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.

  • Page 119: Default Setting List

    Operating Instructions Default Setting List Basic Items Default Required Notes Network Connection Mode Automatic Automatic Setup/ (IPv4) Setup Static/DHCP Allow Access from the Internet (Automatic Setup only) Network Configuration Enable from Setup Program (Static/DHCP only) Port No. 20, 21, 25 and 110 (Static/DHCP only) is not available.
  • Page 120 Operating Instructions Items Default Required Notes Network Connection Mode Automatic Automatic Setup/ (IPv6) Setup Static Allow Access from the Internet (Automatic Setup only) Port No. 20, 21, 25 and 110 (Static only) is not available. IP address [Blank] When (Static only) setting Static Default Gateway (Static [Blank]...
  • Page 121 Operating Instructions Items Default Required Notes Date and Time Setting AM/PM Time Automatic Time No check When using Adjustment Time Zone GMT -05:00 Adjust Clock for No check Daylight Saving Time Start Day Apr, First Sunday, 2 AM End Day Oct, Last Sunday, 2 AM...
  • Page 122 Operating Instructions Items Default Required Notes Audio Output Enabled Volume Standard Minimum/ Standard/ Maximum PC Audio Input Timeout 1 min 1, 2, 3, 5, 10, 20, 30, 60 (min) Input Enable Camera Microphone Standard Minimum/ Sensitivity Standard/ Maximum Mute during Pan/Tilt Enable Account Items...
  • Page 123 Operating Instructions Items Default Required Notes General User User ID List [Blank] User Name [Blank] When setting 6—15 characters general user Password [Blank] When setting 6—15 characters general user Retype [Blank] When setting 6—15 characters Password general user Limit time of Not permitted Not permitted, Continuous...
  • Page 124 Operating Instructions Advanced Items Default Required Notes Image Single Camera Image 320 x 240 320 x 240 or 640 Display Resolution x 480 Single Camera Image Standard Favor Clarity, Quality Standard or Favor Motion Single Camera Motion 3, 5, 10, 30, 60 Refresh Interval (s) or Motion Multi-Camera Image...
  • Page 125 Operating Instructions Items Default Required Notes Multi- Multi-Camera [Blank] Camera Display Checked When setting Multi-Camera IP Address or Host [Blank] When setting IP address*1 Name Multi-Camera Host name*5 is 1—255 characters. Port No. [Blank] When setting 20, 21, 25 and Multi-Camera 110 are not available.
  • Page 126 Operating Instructions Items Default Required Notes Indicator Indicator Control Turn indicator Control on when camera is on Preset Buttons Items Default Required Notes Preset Preset 1 UpperLeft Buttons Preset 2 UpperRight Preset 3 LowerLeft Preset 4 LowerRight *1 In IPv4, set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0"...

  • Page 127: Cleaning

    Operating Instructions Cleaning After the camera is turned off by disconnecting the AC plug, clean the camera. 3.6.1 Cleaning the Main Unit If the lens cover has the sand or the dust, image quality may decrease. After taking away the sand or the dust on it, wipe it with a dry cloth. Notes •...

  • Page 128: Setting An Ip Address On Your Pc

    Operating Instructions Setting an IP Address on Your PC Your PC's IP address can be assigned by the following procedures. Display the TCP/IP Properties window. • The steps are different depending on your OS. The steps are shown below. Steps Windows 98SE, [Start] [Settings]...

  • Page 129: Using Setup Program

    Displaying the Setup page. Finding the camera Insert the Setup CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the Setup CD-ROM. Click [Camera Setup]. Displays version information about this program.
  • Page 130 Operating Instructions • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Camera Port Status Camera Address List window Displays IPv4 or IPv6 information. IPv6 Information Notes • If you try to find multiple cameras, each MAC address beside the Ethernet (LAN) port verifies which camera you are setting up.
  • Page 131 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 130. Click each button to execute the program. Sets up the camera to view on the LAN. Sets up the Internet access to the camera.

  • Page 132: Setting Your Pc

    Operating Instructions Setting Your PC 3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are not required. If you are using the proxy server, the following settings are required. • A proxy server may prevent access to the camera depending in a corporate environment.
  • Page 133 Operating Instructions Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server check box is checked or not. If checked, click [Advanced...]. See if the check box is checked or not. If checked, click [Advanced...]. •...
  • Page 134 Operating Instructions Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. Click [OK].

  • Page 135: Setting Upnp To Display Camera Shortcut In My Network Places

    Operating Instructions 3.9.2 Setting UPnP to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, Windows component should be added. Enable UPnP (Universal Plug and Play) following the steps below. Steps Windows Me [Start] [Settings]...

  • Page 136: Ascii Character Table

    Operating Instructions 3.10 ASCII Character Table ASCII Character Table (space) " & < >...

  • Page 137: File Size And Number Of Buffered Images

    Operating Instructions 3.11 File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes were shown at the largest value. Resolution Items Capture...

  • Page 138: Number Of Images To Be Able To Record On The Sd Memory Card

    Operating Instructions 3.12 Number of Images to Be Able to Record on the SD Memory Card The camera supports the Panasonic SD memory card. • 1 GB: RP-SDH1GJ01A • 512 MB: RP-SDH512N1A • 256 MB: RP-SD256N1A • 128 MB: RP-SD128BL1A •...

  • Page 139: Specifications

    Operating Instructions 3.13 Specifications Network Camera Items Specifications Pan/Tilt Angle Pan: -60 ° to +60 °, Tilt: -45 ° to +20 ° Number of Pixels 1/4-inch CCD Sensor 320,000 pixels Illuminance 3—100,000 lx (0.2—100,000 lx in color night view mode) White Balance Auto/Manual/Hold Focus...
  • Page 140 Operating Instructions Other Specifications Items Specifications Supported Protocols IPv4/IPv6 Dual-Stack • IPv4: TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3, NTP, IPsec, UPnP • IPv6: TCP, UDP, IP, HTTP, FTP, SMTP, DNS, ICMPv6, POP3, NDP, NTP, IPsec IPsec Feature ESP Encryption, ESP Authentication Transport mode (Main mode only)/Tunnel mode...
  • Page 141 Operating Instructions Other Specifications Items Specifications Temperature Operation: 0 °C (+32 °F) to +40 °C (+104 °F) Storage: 0 °C (+32 °F) to +50 °C (+122 °F) Humidity Operation: 20 %—80 % (No Condensation) Storage: 20 %—90 % (No Condensation) The maximum number of frames changes depending on the image quality and what object you buffer.
  • Page 142 Operating Instructions...

  • Page 143: Index

    Operating Instructions Index...
  • Page 144 Operating Instructions Abbreviations 4 Image Display page 74 ActiveX Controls 16 Indicator Control page 105 Administrator/General Users/Guest Us- IPsec 46 ers 70 IPv6 Domain Name Service 13 Alarm Position 22 ASCII Character Table 136 Audio page 66 Listen 26 Load Settings page 112 Login 71 Buffered Image page 30 Maintenance page 106...
  • Page 145 Operating Instructions Setup page 35 Setup Program 129 Single Camera page 15 Specifications 139 Status page 107 Support Information page 115 Support page 114 System Requirements for your PC 5 Talk 26 Timer Image Buffer/Transfer 80 Top page 12 Trademarks 4 Transport mode 49, 100 Tunnel mode 52, 101 Update Firmware page 108...
  • Page 146 Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America 2004 Panasonic Communications PSQX3235ZA Printed in Japan KK0804RM0...

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