Lifescan SureStep Blood Glucose Monitor Operator's Manual page 77

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LifeScan Healthcare Professional Line: 1 800 524-7226
Possible Cause
The meter detected
a problem with the
position of the test
strip.
What To Do
1.Clean meter, especially
contact points in lens
area, but
NOTE: Before cleaning,
compare color of test
strip confirmation dot to
Color Chart on test strip
bottle. If glucose level is
very high or very low,
take appropriate steps
to monitor patient and
provide medical care.
• Repeat test with new
test strip.
• Do not move test strip
after you insert it.
Remove test strip only
when test is complete.
2.If you continue to get
any error message,
obtain a laboratory
result. Take appropriate
steps to monitor patient
and provide medical
care while awaiting
laboratory result.
3.Contact LifeScan for help.
T r o u b l e s h o o t i n g 67