Troubleshooting
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LifeScan Healthcare Professional Line: 1 800 524-7226
64 C h a p t e r 5
Possible Cause
The meter detected
a problem with the
color of the test
strip.
What To Do
3.If you continue to get
any error message,
obtain a laboratory
result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care
while awaiting
laboratory result.
4.Clean meter and repeat
test with new test strip.
5.Contact LifeScan for help.