Troubleshooting - Saeco NEXTAGE CAP010 Use And Maintenance

English
11

TROUBLESHOOTING

Here is a list of the possible machine troubles.
When the symbol "*" appears in the "Solution" box, it means that the operation must be performed by a Maintenance Technician.
Trouble
The machine does not start
The display shows:
coffee grounds drawer full
Grinder error
Instead of coffee only water is brewed
No water or steam supply
Coffee flows too rapidly
Coffee flows too slowly
Coffee is not hot enough
Coffee has not enough cream
The machine requires too much time to
warm up, the water quantity is reduced
The brew group cannot be removed.
The brew group cannot be inserted.
The cappuccinatore does not dispense milk
86
Cause
No voltage
Dump box full
Coffee grinder unit blocked
The button selecting pre-ground coffee has been
pressed but the relative container has not been filled
with instant coffee.
The steam/hot water spout's hole is clogged Clean it as explained in
Grinding is too coarse
Grinding is too fine
The cup has not been preheated
The machine has not yet reached the
suitable temperature
The coffee blend is not appropriate, coffee is
not fresh off the roasting, the coffee powder
has been ground too finely or too coarsely
The machine circuit is clogged by scale
The brew group is not in its neutral position
(N)
The brew group is not in its neutral position
(N)
The milk used is not cold enough (see
warnings)
No more milk in the container
SOLUTION
Check:
- that the plug is connected
- that the all-pole switch (if
any) is on
- the fuses of the electrical
system
- the electrical connections
Empty the dump box and
reintroduce it properly
Clean the coffee grinder
Place the coffee dose in the
relative hopper and restart the
cycle
sections "Steam Wand
Cleaning" and "Hot Water
Wand Cleaning".
Set a finer grinding
Set a coarser grinding
Preheat the cup
Wait for the machine to reach
the suitable temperature
Change the coffee blend or
check its grinding (if
pre-ground)
Descale the machine
Switch the machine on and
off through the main switch
Turn the brew group by
hand until it reaches the
neutral position (N). The
reference on the shaft must
match the arrow N
Move the temperature
adjusting lever downward
Fill milk container
*
*
*
*