Print Jobs Do Not Print - Dell B3460dn User Manual

Troubleshooting
Action
Step 4
Check if the flash drive is supported.
For more information regarding tested and approved USB flash
memory devices, see
page 47.
Is the flash drive supported?
Step 5
Check if the USB slot is disabled by the system support person.
Is the USB slot disabled?

Print jobs do not print

Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b
Resend the print job.
Do the jobs print?
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b
Resend the print job.
Do the jobs print?
"Supported flash drives and file types" on
Yes No
Go to step 5. Use a supported flash
drive.
Contact your system Contact
support person. support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Go to step 4.
The problem is solved. Go to step 5.
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