Scheduling Service; Appointments - Cadillac 2010 SRX Owner's Manual

12-8 Customer Information
Services Specific to
Canadian Purchased Vehicles
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service: Vehicle
registration is required.
Trip Routing Service: Limit of
six requests per year.
Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and
a copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.

Scheduling Service

Appointments

When your vehicle requires
warranty service, contact your
dealer and request an appointment.
By scheduling a service
appointment and advising your
service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day repair.