Warranty - Regency GFI300LNG-R User Manual

Inbuilt
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Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality
Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Industries Ltd. is
pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermal breakage) and all gold plating
(against defective manufacture).
The above will be covered for parts and labour for the first five years and parts only thereafter.
Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and
gas valves are covered for one year from the date of purchase.
Conditions:
All installations must be performed by an authorised gas fitter and installed according to all applicable local and national
codes. Also, all service work must be carried out by an authorised gas service person. It is the responsibility of the
installer to ensure that the appliance is firing as per rating plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced at Regency's option, through an accredited distributor or
agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
In areas where there is not an approved service agent or the closest approved service agent is situated more than
thirty(30) kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/or ad-
ditional labour charges will apply.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover
installation and operational related problems such as over-firing, downdrafts or spillage caused by environmental
conditions, nearby trees, buildings, hilltops, mountains, inadequate flueing or ventilation, excessive offsets, negative
air pressures caused by insufficient make up air, mechanical systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident or lack
of maintenance.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authoriza-
tion from Regency, may nullify your warranty on this product.
Regency, shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which
are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carbonning
that results in damage to the exterior facia is not the responsibility of Regency Fireplace Products.
General:
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type
of unit and part or parts requested.
DISTRIBUTORS:
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
Regency GFI300L Gas Fireplace Inbuilt
Western Australia
Eastern Australia
Fireplace Products Australia Pty Ltd.
Air Group Australia
1-3 Conquest Way
28-30 Division St.
Hallam, VIC 3803
Welshpool, WA 6106
08 9350 2200
03 9799 7277
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.

WARRANTY

New Zealand
Aber Holdings
17 Mainstreet Place, Te Rapa,
PO Box 10095, Te Rapa, Hamilton New Zealand
64 78497585
35

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